How Busted Phones Created a Booming Business
Charles Hibble's iPhone repair business expanded to five locations in two years, and it's not done growing. Find out what went right.
Charles Hibble took to repairing iPhones out of desperation. His wife, Diane, kept breaking her device or dropping it in the hot tub, and the couple had used up all their upgrades.
So in 2011, Hibble got online and started hunting down parts suppliers. Once he found a solid source for screens, buttons and new batteries, the mechanically inclined realtor from Scranton, Pa., discovered that he was pretty good at fixing phones.
“Once I had [Diane’s] phone up and working
