TIME

How airports are fixing security chaos

This spring, Atlanta’s Hartsfield-Jackson International Airport had massive security-line delays; it’s seen improvement under a new system that is now being tested

ON A RECENT SUMMER MORNING, I arrive at an airport security checkpoint expecting the worst. The wait will be interminable. The agents will be overworked. The line will get stalled, over and over again, because someone forgot to remove a belt, or help a child, or empty a water bottle, or all of the above.

But here at Atlanta’s Hartsfield-Jackson International, the busiest airport in the world,

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