How to Fire Friends

They were there at the start when you needed them. But now you don’t. This won’t be easy
KNOT FOREVER Friends are often among the first hires. But then a company can grow beyond them.

GEORGETTE BLAU HIRED A FRIEND TO help her growing business. It was easy. A few years into her building On Location Tours, a sightseeing business with brands including the Sopranos Tour, it was still a relatively small operation in New York City, with four full-time employees and about 16 part-time guides. As the company expanded, Blau decided to bring on someone to help with operations. “She had a great personality and a lot of energy and worked in tourism, and she understood a lot about operations,” she says.

Blau soon realized she’d made the wrong decision. The friend began making unauthorized charges on the company credit card—not for herself, but not budgeted either.

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