Inc.

FINDING YOUR NEXT GREAT EMPLOYEES

Workforce quality is the key to long-term success, but competition for top talent is intense. Smaller businesses must leverage their advantages to succeed.

Human capital management specialists at enterprises large and small speak in a unified voice on one critical issue: workforce quality is almost always the single most important determinant of long-term success for any business of any size.

“The issues involved here are not really that much different between small businesses and large corporations,” says Matthew Owenby, senior vice president and chief human resources officer at Aflac, which employs about 10,000 people. “The quality of our workforce is really the difference between success and failure in the long term.”

It’s especially important for smaller businesses that the quality of their workers be

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