NPR

This Police Department Is A Smash Hit On Social Media

They're doing it with memes from "Game of Thrones" and "The Simpsons." And by quickly responding to queries from the public.
TK

One of the world's most popular police departments on Twitter and Facebook is in Bangalore, India.

And it's all because they took the risk of partnering up up with a hip outside consultant.

Last September, when riots broke out in Bangalore city, the best way to get real time information about rerouted traffic, burning buses and violent mobs was via social media.

And the best source? Turned out to be the Bangalore City Police, who were surprisingly active — and effective — on both Facebook and Twitter. They posted updates and information on road blocks and gave out emergency numbers for hospitals and police stations.

Back then, human resources professional Sundaram followed them because, "at that point I found them useful." And he stuck with

You’re reading a preview, subscribe to read more.

More from NPR

NPR3 min read
Tornadoes Tear Through The Southeastern U.S. As Storms Leave 3 Dead
Forecasters warned a wave of dangerous storms in the U.S. could march through parts of the South early Thursday, after deadly storms a day earlier spawned damaging tornadoes and massive hail.
NPR6 min read
A New Face, And New Chapter, In R&B's Unstoppable Rap Makeover
Dallas singer 4batz rose from obscurity to a breathlessly awaited debut in barely a year — but his arrival is part of a tense exchange between hip-hop and R&B more than a decade in the making.
NPR3 min read
FTX Says It Will Return Money To Most Of Its Customers
FTX says that nearly all of its customers will receive the money back that they are owed, two years after the cryptocurrency exchange imploded, and some will get more than that.

Related Books & Audiobooks