Business Today

Personnel Computing

Companies are using artificial intelligence to understand employees needs and increase productivity.

Ketan Vyas, Managing Director of Noida based shoe and foot care firm, MV Shoe Care, wanted to adopt new ways of working. But limited budgets meant that the talent his `40 crore company could hire was not 'top notch. Vyas' suggestions to upskill were often resisted and ignored by the 100 employees.

The company turned to Qilo Performance Bot, an artificial intelligence, or AI, tool, available on Web. The Qilo software, built in 2015 by Vikram Kohli and Vipul Mathur, has the ability to predict if business targets will be met or not. Now, every day, the sales team uploads pictures of

vendors they meet, while the accounts team posts the number of bills they have cleared on the Qilo page, which works like a Facebook news feed. The app pulls out this data from the employees' timeline and tells whether their work is going on at the right pace or not. It also gives suggestions on how things can be improved. "Now, instead of the manager, the machine plays the role of the bad cop," says Vyas. Since everything is

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