NPR

How Social Media Came To The Rescue After Kerala's Floods

Volunteers are using Facebook, Twitter and WhatsApp to find out what people need and give them vital information on how to survive.
The Border Security Force distributes food and water in the aftermath of the flooding in Kerala. Online volunteers helped find out what people needed to get by — and shared public health messages.

Devastating rainfall followed by treacherous landslides have killed 210 people since August 8 and displaced over a million in the southern Indian state of Kerala. India's National Disaster Relief Force launched its biggest ever rescue operation in the state, evacuating over 10,000 people. The Indian army and the navy were deployed as well.

But they had some unexpected assistance.

Thousands of Indian citizens used mobile phone technology and social media platforms to mobilize relief efforts.

Some of them lent a hand to bigger players who'd stepped in. Charity organizations such as , which has been operating in India since the 1950s, used its , to collect. Just a few days after the flooding, they had received enough funding for over 10,000 kits.

You’re reading a preview, subscribe to read more.

More from NPR

NPR4 min read
What Are Sperm Whales Saying? Researchers Find A Complex 'Alphabet'
Researchers say sperm whales have a complex communication system, an example of how new technology is opening up the mysterious world of animal language.
NPR2 min readWorld
Israeli Forces Take Control At Rafah Crossing; How A Border Patrol Agent Sees His Job
Israeli forces have taken control of the Gaza side of the Rafah crossing into Egypt. A U.S. Border Patrol agent explains how he sees his agency's mission.
NPR5 min readAmerican Government
Adult Film Star Stormy Daniels Is Testifying Against Trump In New York Trial
Stephanie Clifford, also known as Stormy Daniels, has spent the last several years in legal battles with former President Trump. She has taken the stand to testify against him in a criminal trial.

Related Books & Audiobooks