The New York Times

What to Do When Your Phone or Tablet Won't Charge

This article originally appeared in The New York Times.

You go to plug in your phone, and … you’re not getting any power. Maybe it says “Not Charging” in the corner. Maybe it says it’s charging, but the battery doesn’t seem to be going up at all. Or maybe your phone isn’t even recognizing that it’s plugged in. Whatever the case, here are a few troubleshooting tips to get your phone juiced back up.

Try Another Cable or Wall Adapter

Let’s start with the obvious: your cable or wall adapter could be damaged, resulting in a bad connection that

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