Walmart Chief Responds To Furor Over Treatment Of Greeters With Disabilities
Store managers are told to make "every effort" to offer new job options as the greeter position goes away. Workers and their families tell NPR about chaos and anxiety of being in limbo.
by Alina Selyukh
Mar 01, 2019
4 minutes
Walmart's U.S. CEO Greg Foran is telling all store managers that they should make "every effort" to provide new job options for greeters with disabilities. Many of these front-door workers remain in limbo as the company plans to eliminate its trademark greeter position in about 1,000 stores in coming months.
The letter from the CEO to managers follows widespread outrage from workers, disability rights advocates and shoppers against Walmart's plan to phase out its "people greeters." NPR that Walmart, the country's largest private employer, is changing requirements for front-door jobs in a way that appears to disproportionately affect workers with disabilities.
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