Kiplinger

Should I Change Lawyers?

"I was in a car accident several months ago and hired a personal injury attorney almost immediately. Initially, she was very responsive, returned my calls promptly, keeping me informed of everything. Then, suddenly, silence. I leave messages, am promised a callback, but nothing!

"Treatment for my injuries is on a lien basis with bills to be paid when the case is resolved, but now I don't know what to do. Should I change lawyers? Thanks, Darlene."

Unhappy or pressured to change lawyers?

I ran Darlene's question by a friend of this column, Southern California personal injury attorney Shawn Steel. His law practice is unique in that he not only represents accident victims, but also health care professionals "who have been badly dealt with by lawyers refusing to honor their

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