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Audiobook (abridged)1 hour
The Heart and Soul of Excellence
Published by Penguin Random House Audio
Rating: 3 out of 5 stars
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About this audiobook
The coauthor of In Search of Excellence offers his unique practical insights on business, management, leadership, and success. Peters' valuable commentary and advice spans across such crucial subjects as listening to customers, noting symbols, circulating, motivating others, and striving for top-notch quality and service.
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