Everand Logo

Welcome to Everand!

  • Discover millions of ebooks, audiobooks, and so much more with a free trial

    Only $11.99/month after trial. Cancel anytime.

    The Etiquette Edge: Modern Manners for Business Success
    The Etiquette Edge: Modern Manners for Business Success
    The Etiquette Edge: Modern Manners for Business Success
    Audiobook7 hours

    The Etiquette Edge: Modern Manners for Business Success

    Written by Beverly Langford

    Narrated by Karen Saltus

    4/5

    ()

    Switch to ebook

    About this audiobook

    Intelligence, ambition, and skill will start you on the road to success, but without strong communications skills, social savvy, and a sense of appropriate behavior...you won't get far. "The Etiquette Edge "gives you a crash course on modern business manners. New advice explains how to navigate sticky situations at work, including digital interactions that are easy to misinterpret--and hard to mend. From interviewing etiquette and dress codes to working in close quarters and communicating upward, you'll master the essentials of making a great impression and building relationships, including how to: - Be smart about how--and when--you use your smartphone - Handle difficult conversations with tact and finesse - Check texts and emails for content and tone - Create a polished image on social media - Conduct meetings (in person, online, or over lunch) with poise and confidence - And more In our era of entitlement, saying thank-you and giving praise are increasingly rare--but these simple acts are far from empty gestures. They're refreshing reflections of respect. Inconsiderate people and poor conduct may permeate the workplace, but success comes to those who play by a better set of rules.
    LanguageEnglish
    PublisherAscent Audio
    Release dateSep 1, 2016
    ISBN9781469034560
    Author

    Beverly Langford

    BEVERLY LANGFORD, PH.D., is President of LMA Communication, a training, coaching, and consulting firm specializing in strategic communication and interpersonal effectiveness. She teaches graduate business communication at Georgia State University.

    Related authors

    Related to The Etiquette Edge

    Related audiobooks

    Personal Finance For You

    View More
    View More

    Related podcast episodes

    Related articles

    • Article

      Skills You Need To Handle Tough Conversations

      Feb 13, 2021

      THE words nobody in a relationship wants to hear – according to Urban Dictionary, “It’s not you...it’s me” is the biggest lie ever. It truly means, “it’s not me, it’s you”. Ending a relationship is a hard conversation that we all have to have at some

      2 min read

    • Article

      10 LESSONS From Ten Years In Business

      May 27, 2019

      This year my baby turns ten, and it feels like a good opportunity to take stock, reflect, and look at some of the lessons I’ve learned from the past decade. Having a business is very much like having another family member. It can be an emotional roll

      4 min read

    • Article

      Make yourself HEARD

      May 13, 2020

      Make yourself HEARD
      3 min read

    • Article

      8 Skills To Achieve Success

      Aug 25, 2022

      8 Skills To Achieve Success
      5 min read

    • Article

      Charm Your Friends

      Aug 4, 2018

      Charm Your Friends
      3 min read

    • Article

      Estate Planning: 3 Tips to Get Your Family Talking More Effectively

      Oct 23, 2018

      Picture this. You've decided to tell your kids about your estate plan. This is a big step for you and your family. You want to be more transparent, you want to share more information, and you want the kids to be thrilled that they are being brought i

      3 min read

    • Article

      Going Big on Small Talk

      Sep 22, 2023

      Going Big on Small Talk
      6 min read

    • Article

      Going Big on Small Talk

      Sep 22, 2023

      Going Big on Small Talk
      6 min read

    • Article

      “I Love My Job But Can’t Stand The Networking”

      Mar 24, 2020

      Q After years of training, I have qualified as a lawyer. I enjoy the work and I am good at it, but I struggle with all the ‘peripheral’ bits. For example, I am expected to bring in new clients, which means networking, and I feel that I’m not very goo

      4 min read

    • Article

      Healthy Communication

      Jun 10, 2018

      It’s 9:03am on a beautiful Friday morning in Sydney. It’s a fresh 22°C. The sun is shining and you’ve just started making a three-quarter skinny flat white for one of your loyal customers. You’ve got a smile on your face and your customer is pumped t

      3 min read

    • Article

      Saying No Takes Practice

      Nov 25, 2017

      Saying No Takes Practice
      2 min read

    • Article

      Your Dilemmas …

      Aug 24, 2023

      Helen Aitchison has a degree in sociology and criminology, plus a degree in social work and is a domestic abuse and sexual violence advocate. She is also trained in dialectical behaviour therapy and is an adult tutor. She has 20 years of experience i

      3 min read

    • Article

      Q&A: Susan McPherson

      Mar 26, 2021

      Are your suggestions for how to strengthen business relationships particular to women? Absolutely not. This book, and the method I provide is for everyone. Leading with the idea of “how can we help and best support others,” will strengthen any busine

      2 min read

    • Article

      Ask Dr Louise

      Nov 13, 2020

      Q I lost my job due to lockdown. I had a very senior position and thought I had a bright future, but the company couldn’t survive lockdown and went bankrupt so I was retrenched. I feel as if I’ve been dropped into a chasm, my life has changed so dras

      3 min read

    • Article

      Dating Drama

      Jun 1, 2020

      Dating Drama
      8 min read

    • Article

      Dealing with CAVE People

      May 1, 2019

      What is a CAVE person? The acronym stands for Citizens Against Virtually Everything. It’s a term I first heard in the 1990s while consulting with a group of supervisors at a manufacturing plant. Metaphorically, it refers to people who resist any kind

      5 min read

    • Article

      Brain Trust

      Jul 11, 2019

      The best career advice I received was to overcommunicate, underpromise, and overdeliver. It’s easy to fall into the trap of assuming people have the same level of skill and knowledge as you on a subject, but often this is not true. If you’ve been wor

      4 min read

    • Article

      Do You Realise How Scary You Are?

      Dec 3, 2019

      Most managers know they need to create an environment where people can speak up in order to hear innovative ideas and avoid scandals. Research from a new book ‘Speak Up: Say what needs to be said and hear what needs to be heard’ (Financial Times Publ

      8 min read

    • Article

      Ask Dr Louise

      Oct 20, 2023

      Q I find social media very perplexing and I can’t understand why people need to post about everything they do, say and experience. I also find it strange that other people find it wonderful to read about the lives of others and slavishly follow their

      3 min read

    • Article

      The Value Of Small Talk

      Apr 28, 2020

      The Value Of Small Talk
      3 min read

    • Article

      Your Dilemmas…

      Mar 5, 2020

      Cathy Wassell is a business coach and owner of Socially Contented. She’s also an autism advocate and the founder of Teen Calm, a subscription box for anxious teens (teencalm.co.uk). Q My ex and I separated over 10 years ago but recently, my feelings

      3 min read

    Related categories

    Reviews for The Etiquette Edge

    4/5

    9 ratings1 review

    What did you think?

    Tap to rate

    Review must be at least 10 words

    • 4/5
      Don't let the size of this book fool you. Even though it is a small book, there's a wealth of information listed here. This book gives you details to navigate today's complex business world. It even gives a concrete definition of "corporate casual". I suggest that anyone who is entering or re-entering the workforce buy this book.