Rating: 5 out of 5 stars
5/5
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Audiobook5 hours
Leading the Unleadable: How to Manage Mavericks, Cynics, Divas, and Other Difficult People
Written by Alan Willett
Narrated by Tom Parks
Rating: 4.5 out of 5 stars
4.5/5
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About this audiobook
The control-freak, the narcissist, the slacker, the cynic...
Difficult people are the worst part of a manager's job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping, and other disruptions need to be dealt with--and it's your responsibility to do it.
Leading the Unleadable turns this dreaded chore into a straight forward process that gently, yet effectively, improves behaviors. Written by an insider in the tech industry, where personality issues routinely wreck projects, the book reveals a core truth: most people actually "want "to contribute results, not cause headaches. Once you realize the potential for change, the book's simple steps, examples, and scripts explain how to right even the most hopeless situations. You'll learn how to:
- Master the necessary mindset
- Explain the problem calmly in a short feedback session
- Get a commitment to change, and follow up
- Coach others to replicate the process
- Develop the situational awareness required to spot trouble even earlier in the future
Every manager has "problem people." What sets great managers apart is how they turn them into productive team players. Prepare to transform the troublesome into the tremendous.
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Author
Alan Willett
ALAN WILLETT is president of Oxseeker, a leadership development and organizational culture change consultancy whose clients include Oracle, Microsoft, NASA, Intuit, and others.
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Reviews for Leading the Unleadable
Rating: 4.479166666666667 out of 5 stars
4.5/5
48 ratings3 reviews
- Rating: 5 out of 5 stars5/5A good book on leadership and leading difficult people I recommend it
- Rating: 2 out of 5 stars2/5Packed chock-full with bad classical management advice. Typical bad advice coming from someone that spent more time among leaders than followers. Exceptional leaders dont isolate outliers. They try to help them belong by finding out what triggers the unhealthy behaviour, and help everyone feel like they belong. Ugh
- Rating: 5 out of 5 stars5/5Excellent book! I'm even planning to buy the physical book now and read it again to mark up points and make notes
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