Audiobook3 hours
Customer Service The Sandler Way: 48 Rules for Strategic Customer Care
Written by Anne MacKeigan
Narrated by Sean Pratt
Rating: 4 out of 5 stars
4/5
()
About this audiobook
Your customer service plan is only as strong as its weakest link.
What would a social media revolt, based on a single mishandled customer exchange, cost your company? This book's 48 Rules for Strategic Customer Care give you the guidelines you need to make intelligent strategic investments in customer care, based on the world-famous Sandler Selling System. Customer Service the Sandler Way helps you and create and sustain a working culture built on the belief that the customer not only matters, but is the only reason your organization exists.
What would a social media revolt, based on a single mishandled customer exchange, cost your company? This book's 48 Rules for Strategic Customer Care give you the guidelines you need to make intelligent strategic investments in customer care, based on the world-famous Sandler Selling System. Customer Service the Sandler Way helps you and create and sustain a working culture built on the belief that the customer not only matters, but is the only reason your organization exists.
Related to Customer Service The Sandler Way
Related audiobooks
Accountability the Sandler Way Rating: 5 out of 5 stars5/5Selling Professional Services the Sandler Way Or, Nobody Ever Told Me I'd Have to Sell! Rating: 5 out of 5 stars5/5Call Center Success The Sandler Way Rating: 5 out of 5 stars5/5Asking Questions The Sandler Way: Or: Good Question-Why Do you Ask? Rating: 4 out of 5 stars4/5The 60 Second Sale: The Ultimate System for Building Lifelong Client Relationships in the Blink of an Eye Rating: 5 out of 5 stars5/5Follow Up and Close the Sale: Make Easy (and Effective) Follow-Up Your Winning Habit Rating: 5 out of 5 stars5/5Amp Up Your Sales: Powerful Strategies That Move Customers to Make Fast, Favorable Decisions Rating: 5 out of 5 stars5/5Why People Buy: The Real Reason Features and Benefits Selling DOESN'T WORK Rating: 5 out of 5 stars5/5Digital Prospecting: Finding, Nurturing, and Closing Sales with Social Technologies Rating: 4 out of 5 stars4/5The 25 Sales Habits of Highly Successful Salespeople Rating: 4 out of 5 stars4/5Cold Calling Techniques: Learn how to close sales with cold calls to sell anything on the phone Rating: 0 out of 5 stars0 ratingsNo More Cold Calling: The Breakthrough System That Will Leave Your Competition in the Dust Rating: 4 out of 5 stars4/5Let's Close a Deal: Turn Contacts into Paying Customers for Your Company, Product, Service or Cause Rating: 3 out of 5 stars3/5People Love You: The Real Secret to Delivering Legendary Customer Experiences Rating: 5 out of 5 stars5/521 Secrets of Million-Dollar Sellers: America's Top Earners Reveal the Keys to Sales Success Rating: 5 out of 5 stars5/5The Ultimate Sales Pro: What the Best Salespeople Do Differently Rating: 5 out of 5 stars5/5Selling in Manufacturing and Logistics: The Twelve Key Strategies for Managers and Salespeople Rating: 3 out of 5 stars3/5Sales is my Passion Rating: 1 out of 5 stars1/5Questions that Sell: The Powerful Process for Discovering What Your Customer Really Wants, Second Edition Rating: 4 out of 5 stars4/5Stop Killing Deals: How to avoid deadly assumptions and achieve sales excellence Rating: 5 out of 5 stars5/5The Accidental Sales Manager: How to Take Control and Lead Your Sales Team to Record Profits Rating: 5 out of 5 stars5/5Selling the Price Increase: The Ultimate B2B Field Guide for Raising Prices Without Losing Customers Rating: 4 out of 5 stars4/5The Sales Boss: The Real Secret to Hiring, Training, and Managing a Sales Team Rating: 4 out of 5 stars4/5New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development Rating: 5 out of 5 stars5/5Snap Selling: Speed Up Sales and Win More Business with Today's Frazzled Customers Rating: 4 out of 5 stars4/5The Virtual Sales Handbook: A Hands-on Approach to Engaging Customers Rating: 5 out of 5 stars5/5Rainmaking Conversations: Influence, Persuade, and Sell in Any Situation Rating: 5 out of 5 stars5/5
Business For You
Elon Musk Rating: 5 out of 5 stars5/5The Warmth of Other Suns: The Epic Story of America's Great Migration Rating: 5 out of 5 stars5/5Win Every Argument: The Art of Debating, Persuading, and Public Speaking Rating: 5 out of 5 stars5/5Company Rules: Or Everything I Know About Business I Learned from the CIA Rating: 4 out of 5 stars4/5How To Win Friends And Influence People Rating: 4 out of 5 stars4/5Your Next Five Moves: Master the Art of Business Strategy Rating: 5 out of 5 stars5/5Becoming Bulletproof: Protect Yourself, Read People, Influence Situations, and Live Fearlessly Rating: 5 out of 5 stars5/5Extreme Ownership: How U.S. Navy SEALs Lead and Win Rating: 5 out of 5 stars5/5Rich Dad Poor Dad: What The Rich Teach Their Kids About Money - That the Poor and Middle Class Do Not! Rating: 5 out of 5 stars5/5How to Manage Your Money When You Don't Have Any Rating: 4 out of 5 stars4/5Think Faster, Talk Smarter: How to Speak Successfully When You're Put on the Spot Rating: 4 out of 5 stars4/5Getting Things Done: The Art of Stress-Free Productivity Rating: 4 out of 5 stars4/5The Charisma Myth: How Anyone Can Master the Art and Science of Personal Magnetism (Intl Ed) Rating: 5 out of 5 stars5/5The Millionaire Next Door: The Surprising Secrets Of Americas Wealthy Rating: 5 out of 5 stars5/5The Art of Happiness: A Handbook for Living Rating: 4 out of 5 stars4/5The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy Rating: 5 out of 5 stars5/5Getting to Yes: How to Negotiate Agreement Without Giving In Rating: 4 out of 5 stars4/5You Will Own Nothing: Your War with a New Financial World Order and How to Fight Back Rating: 4 out of 5 stars4/5Silva Mind Control Method Of Mental Dynamics Rating: 5 out of 5 stars5/5The Sociopath Next Door: The Ruthless Versus the Rest of Us Rating: 4 out of 5 stars4/5Algorithms to Live By: The Computer Science of Human Decisions Rating: 4 out of 5 stars4/5The Artist's Way at Work: Riding the Dragon: Twelve Weeks to Creative Freedom Rating: 4 out of 5 stars4/5Astor: The Rise and Fall of an American Fortune Rating: 4 out of 5 stars4/5Seeing What Others Don't: The Remarkable Ways We Gain Insights Rating: 4 out of 5 stars4/5The Catalyst: How to Change Anyone's Mind Rating: 5 out of 5 stars5/5How To Lie With Statistics Rating: 4 out of 5 stars4/5This Is Life: 10 Writers on Love, Fear, and Hope in the Age of Disasters Rating: 4 out of 5 stars4/5The Critical Moments: Navigating Power Plays, Outbursts, Ultimatums, and More Rating: 4 out of 5 stars4/5
Reviews for Customer Service The Sandler Way
Rating: 4 out of 5 stars
4/5
1 rating0 reviews