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Leonard A. Schlesinger
Leonard A. Schlesinger returned to Harvard Business School as a Baker Foundation Professor of Business Administration in July 2013 after concluding a five-year term as the twelfth ...view moreLeonard A. Schlesinger returned to Harvard Business School as a Baker Foundation Professor of Business Administration in July 2013 after concluding a five-year term as the twelfth president of Babson College.view less
Books by Leonard A. Schlesinger
Service Profit Chain The Value Profit Chain: Treat Employees Like Customers and Customers Like Rating: 4 out of 5 stars4/5What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms Rating: 0 out of 5 stars0 ratings
Audiobooks by Leonard A. Schlesinger
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms Rating: 0 out of 5 stars0 ratings