The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven WorldAudiobookThe Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven WorldbyRob MarkeyRating: 4 out of 5 stars4/5Save The Ultimate Question 2.0: How Net Promoter Companies Thrive in a Customer-Driven World for later