Ian Allen's life has been dedicated to heavy equipment and trucks, his experience includes having been an owner, mechanic, service manager, lead hand, instructor and over thirty years directly in t...view moreIan Allen's life has been dedicated to heavy equipment and trucks, his experience includes having been an owner, mechanic, service manager, lead hand, instructor and over thirty years directly in the insurance industry as an adjuster and appraiser. He has testified as an expert witness in the Supreme Court of BC and worked closely with CIP's at all levels of claims. Several thousand assignments have provided him with the material to produce a guide for others and retirement has allowed him time to make his knowledge available in printed form.view less