Excel for Marketing Managers
By Ivana Taylor and Bill Jelen
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Excel for Marketing Managers - Ivana Taylor
function.
How to Use Excel to Become a Marketing Genius
This might be a slight exaggeration, but then again, it may not be. I’ve heard it said that genius is the ability to spot the obvious. And that is exactly what Excel helps you to do. The problem most of us have when looking at data is seeing the information that’s hidden within.
Successful marketing people know what information is important and how to pull that information together in order to get what they want from all of their constituencies: their customers, their CEO’s, their service providers and the members of their teams. Don’t be fooled, these people aren’t any bigger, better or brighter than you are, they’re just very resourceful and they know and understand the tools that are at their disposal.
One such tool is Microsoft Excel. Excel is an amazingly powerful tool and it isn’t just for accounting or financial professionals. Marketing people can use it too.
As marketers, our primary job is to get and keep customers for our organizations. To do this, we follow a fairly simple process that looks something like this:
Figure 1 Marketing process
Table 1 This table describes the marketing process in more detail.
Excel can help you at each stage of the marketing process. But can it help you do your job?
Excel Makes Your Job Easy
Excel can absolutely make your job easier. Here is a short list I’ve compiled of marketing positions and the responsibilities and tasks that Excel can help you to do.
Marketing Management
Marketing Audit – Map a process
Budgeting
Competitive Analysis
Marketing Plan
Pricing Analysis and Strategy
Research
Find New Customers
Identify new markets
Monitor trends
Provide Justification for Strategies and Plans
Customer Satisfaction tracking and analysis
Opportunity Analysis
Product Management
Pricing and Margins
Sales Estimates
Forecasting
Launch a product
Progress against Plan Report
Track and monitor product introductions
Sales Reports
Scheduling
Marketing Communications
Lists (customer, prospect, purchased)
Campaign Analysis
Lead Tracking
Trade Shows
Media Choice and Management
Supplier choice and management (printers, designers, research firms)
Depending on which area of marketing you’re in, you may have any or all of these on your job descriptions on your plate. Isn’t it nice to know that you have a little extra help in doing them?
Get Wise Before You Analyze: Cool Things Excel Can Do So You Won’t Have to
I don’t know about you, but I’m one of those marketing people that want to see results yesterday. That means that I’ll often jump right into doing some crazy analysis the long and hard way simply because I don’t want to read an Excel book. Then sometime after I’ve literally wasted hours on a project, I’ll learn about a function or tool that would have saved me a day of work and frustration.
Here are a few things that Excel can do that you won’t have to:
Forecast and calculate average growth rates with Goal Seek
Calculate and format days, dates, and times
Excel can do a launch countdown for product launch or days until a trade show.
Copy your formula to the end of the database
You’ll love this if you’ve been scrolling down and end up over-scrolling hundreds of rows beyond your data.
Quickly sort your whole database by clicking just clicking on one column
Sort data in YOUR order, not just alphabetically
See the sum by just highlighting an area
Find a segment of your list with specific characteristics
Examples: Find all companies in Texas; find all records with Goodyear
in the field
Calculate Sales over Plan
Manage and customize mailing lists
Segment, target, and position with Pivot Tables
Calculate compound growth rates
Join text and a date to create a customized
message
Excel-lent Beginnings
If you use an Excel spreadsheet at least a couple of times a month, these are the basics.
Customizing Excel
Here’s the Situation
Out of the box, Excel has some annoying features. First, Excel hides many powerful menu items and toolbar icons in order to make Excel seem less intimidating. This might be fine for beginners, but it is not fine for you.
Here’s What to Do
From the menu, select Tools – Customize.
If the Customize option is not initially visible, choose the double-down arrow at the bottom of the menu to completely expand the menu.
Figure 2
Using the double-down arrow at the bottom to expand a menu
The Customize dialog contains three tabs.
Choose the third tab, which is the Options tab.
Choose the checkbox for Show Standard and Formatting toolbars on two rows
.
Also, choose the checkbox for Always show full menus
.
Figure 3
Displaying toolbars on two rows and showing all menu choices
Adding More Buttons to Your Toolbars
Now that the toolbars are displayed on two rows, you can drag more icons to the toolbars. Go back to Tools – Customize, but go to the center tab – the Command tab. When the Customize dialog is displayed, you can drag icons off of toolbars, rearrange icons, or drag new icons to the toolbars. There are hundreds of useful icons in seventeen categories. Any of these can be dragged to a visible toolbar.
For example, choose the File category. The fifth icon is the Close icon.
Figure 4
Selecting a desired command icon to drag to a toolbar
Drag the Close icon from the dialog box and drop it on the Standard toolbar, near the Save icon. You will now be able to close a workbook at the click of a button.
Figure 5
Selecting a command icon to drag to the Standard toolbar
Tweaks in the Options Dialog
From the menu, select Tools – Options.
The Options dialog is one of Excel’s busiest, with 13 different tabs. On the General tab, there is a spin button next to Recently Used File List. This is initially set to 4.
2. Adjust the Spin button up to the maximum of 9.
Figure 6
Changing number of files in the recently used file list
Below the line on the same tab, there is a setting that causes every new workbook to have three worksheets. One old version of Excel started with this setting at 16. However, you can always add new sheets with Insert – Worksheet.
3. Dial this value down to 1.
Changing Tab Color
In Excel 2002 or newer, you can change the tab color of an individual worksheet.
Right-click the tab and choose tab color.
Ironically, the tab color shows up really well on the non-active worksheets, but once you select a worksheet with a tab color, the color is relegated to a tiny band at the bottom of the sheet tab.
Figure 7 Color of selected tab shows as a band at the bottom
Keeping Headings Visible
To always see the headings in row 1, place the cell pointer in A2 and choose Window – Freeze Panes. Everything visible above and to the left of the active cell is frozen.
To freeze column A on the left side of your spreadsheet, place the cell pointer in B2 before using Window – Freeze Panes.
Printing Headings
Note that the previous technique will not cause the headings to print at the top of each printed page.
To print headings, use File – Page Setup. On the Sheet tab, enter 1:1 in the Rows to repeat at top
textbox.
Figure 8
Selecting rows to print