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    We Can Work It Out: Resolving Conflicts Peacefully and Powerfully
    We Can Work It Out: Resolving Conflicts Peacefully and Powerfully
    We Can Work It Out: Resolving Conflicts Peacefully and Powerfully
    Ebook59 pages47 minutes

    We Can Work It Out: Resolving Conflicts Peacefully and Powerfully

    By Marshall B. Rosenberg

    3.5/5

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    About this ebook

    The tenets of Nonviolent Communication are applied to a variety of settings, including the classroom and the home, in these booklets on how to resolve conflict peacefully. Illustrative exercises, sample stories, and role-playing activities offer the opportunity for self-evaluation, discovery, and application.Applying the Nonviolent Communication (NVC) process to conflict resolution inspires peaceful collaboration by focusing on the unmet needs that lie at the root of any given conflict. Practical techniques help mediators and participants to find the heart of the conflict and use genuine cooperation to reach resolutions that meet everyone’s needs.
    LanguageEnglish
    PublisherIndependent Publishers Group
    Release dateSep 1, 2004
    ISBN9781934336083
    We Can Work It Out: Resolving Conflicts Peacefully and Powerfully

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    Reviews for We Can Work It Out

    3.5/5

    13 ratings1 review

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    • 5/5
      A short but very useful book. Worth read it and try to use this method con conflict resolution.

      1 person found this helpful

    Book preview

    We Can Work It Out - Marshall B. Rosenberg

    We Can Work It Out

    Resolving Conflicts Peacefully and Powerfully

    ISBN: 978-1-892005-12-0

    Copyright © 2005 Marshall B. Rosenberg, Ph.D.

    Author: Marshall B. Rosenberg, Ph.D.

    Editor: Graham Van Dixhorn, Write to Your Market, Inc.,

    www.writetoyourmarket.com

    Cover and Interior Design: Lightbourne, www.lightbourne.com

    A PuddleDancer Press booklet published by arrangement with CNVC. All rights reserved. No part of this booklet may be reproduced by any mechanical, photographic, or electronic process, or in the form of a photographic recording, nor may it be stored in a retrieval system, transmitted or otherwise copied for public or private use without the written permission of the publisher.

    Requests for permission should be addressed to:

    PuddleDancer Press

    Permissions Dept.

    P.O. Box 231129

    Encinitas, CA 92023-1129

    Fax: 858-759-6967

    email@PuddleDancer.com

    Contents

    Introduction

    Using Nonviolent Communication™ to Resolve Conflicts

    Defining and Expressing Needs

    Sensing the Needs of Others

    Checking to See that Needs Are Accurately Received

    Providing Empathy to Heal the Pain

    Resolving Disputes Between Groups of People

    Offering Strategies in Positive Action Language

    Resolving Conflicts With Authorities

    Respecting Is Not the Same as Conceding

    When You Can’t Get the Two Sides Together

    Conclusion

    How You Can Use the NVC Process

    Some Basic Feelings and Needs We All Have

    About PuddleDancer Press

    About CNVC and NVC

    Trade Books from PuddleDancer Press

    Trade Booklets from PuddleDancer Press

    We Can Work It Out

    Introduction

    For more than forty years, I’ve mediated in a wide variety of conflicts between parents and children, husbands and wives, management and workers, Palestinians and Israelis, Serbians and Croatians, and warring groups in Sierra Leone, Nigeria, Burundi, Sri Lanka, and Rwanda. What I’ve learned from dealing with conflicts at all these levels is that it is possible to resolve conflicts peacefully and to everyone’s satisfaction. The likelihood of conflicts being resolved in this fulfilling way is significantly increased if a certain quality of human connection can be established between the conflicting parties.

    I’ve developed a process called Nonviolent Communication™, which consists of thought and communication skills that empower us to connect compassionately with others and ourselves. My colleagues and I are extremely pleased with the many different ways that people are using Nonviolent Communication in their personal lives, work settings, and political activities.

    In the following pages, I’ll be describing how the process of Nonviolent Communication supports efforts to resolve conflicts peacefully. The process can be used either when we ourselves are directly involved in conflict, or when we are mediating the conflicts of others.

    When I am called into a conflict resolution, I begin by guiding the participants to a caring and respectful quality of connection among themselves. Only after this connection is present do I engage them in a search for strategies to resolve the conflict. At that time we do not look for compromise; rather, we seek to resolve the conflict to everyone’s complete satisfaction. To practice

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