The Top Performer's Guide to Conflict
By Tim Ursiny and Dave Bolz
()
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About this ebook
No one likes dealing with conflict. But to be a top performer, one must know how to address these situations professionally and effectively.
The Top Performer's Guide to Conflict examines the difficult situations that can arise between coworkers, clients, customers and colleagues. This short, effective guide is perfect for managers to give to employees facing this tough issue.
Tim Ursiny
Tim Ursiny, PhD, is a success coach and the author of The Confidence Plan (Sourcebooks, 2005) and The Coward’s Guide to Conflict (Sourcebooks, 2003). Gary DeMoss is the author of Making the Client Connection (Dearborn, 2004) and The Financial Professional’s Guide to Persuading 1 or 1,000.
Read more from Tim Ursiny
The Coward's Guide to Conflict: Empowering Solutions for Those Who Would Rather Run Than Fight (Conflict Management Techniques for Better Relationships at Work, Self-Help Book for Managers) Rating: 0 out of 5 stars0 ratings
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