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    Successful Debt Collection
    Successful Debt Collection
    Successful Debt Collection
    Ebook33 pages19 minutes

    Successful Debt Collection

    By Les King

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    About this ebook

    Successful Debt Collection is presented by Les King, a small-business entrepreneur who also has a background in computer programming, systems design and IT consultancy.

    He is currently owner and manager of Eurofile IT Recruitment Limited who specialise in the placement of Information Technology personnel and also provide a PC/network support service aimed at small businesses.

    Other business interests have included the management of a ‘property maintenance’ company and consultancy in ‘presentation skills’.

    In these hard times, it’s difficult enough to secure new business without having to worry about the issue of getting paid.

    Only a small percentage of customers create problems in this area and most do so as a result of inefficiency or temporary cash-flow difficulties, rather than deliberate intent.

    Sadly, there are a small minority who never pay for goods and services if they can possibly avoid it, causing disruption and unnecessary cost out of all proportion to their numbers.

    However, with some basic precautions and simple strategies, the risk of bad debt can be minimised.

    LanguageEnglish
    PublisherLes King
    Release dateNov 14, 2011
    ISBN9781465864895
    Successful Debt Collection

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      Book preview

      Successful Debt Collection - Les King

      Successful Debt Collection

      By Les King

      Published by Les King at Smashwords

      Copyright 2011 Les King

      Introduction

      Successful Debt Collection is presented by Les King, a small-business entrepreneur who also has a background in computer programming, systems design and IT consultancy.

      He is currently owner and manager of Eurofile IT Recruitment Limited who specialise in the placement of Information Technology personnel and also provide a PC/network support service aimed at small businesses.

      Other business interests have included the management of a ‘property maintenance’ company and consultancy in ‘presentation skills’.

      In these hard times, it’s difficult enough to secure new business without having to worry about the issue of getting paid.

      Only a small percentage of customers create problems in this area and most do so as a result of inefficiency or temporary cash-flow difficulties, rather than deliberate intent.

      Sadly, there are a small minority who never pay for goods and services if they can possibly avoid it, causing disruption and unnecessary cost out of all proportion to their numbers.

      However, with some basic precautions and simple strategies, the risk of bad debt can be minimised

      lesking@eurofilesupport.co.uk

      www.eurofilesupport.co.uk

      Table of Contents

      Chapter 1 — Who’s the Client

      Chapter 2 — Get it in Writing

      Chapter 3 — Giving Credit Where It’s Due

      Chapter 4 — State the Payment Terms

      Chapter 5 — Anticipating Problems

      Chapter 6 — Invoicing Procedures

      Chapter 7 — Excuses! Excuses!

      Chapter 8 — Collection Strategies

      Chapter 9 — Other Options

      Chapter 10 — In Conclusion

      Appendix 1 — Sample Collection Letters

      Chapter 1—Who’s the Client?

      In the early 1990’s, I managed the ‘back-office’ of a successful property maintenance business for just over 3 years, before selling-out my interest.

      Although this was a totally

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