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    Conflict in the Workplace: Causes and Cures
    Conflict in the Workplace: Causes and Cures
    Conflict in the Workplace: Causes and Cures
    Ebook62 pages58 minutes

    Conflict in the Workplace: Causes and Cures

    By ArLyne Diamond

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    About this ebook

    Conflict in the Workplace: Causes and Cures is a must-read for every modern manager and team member. It details practical and immediately applicable steps you can use today to successfully reduce workplace conflict.

    Whether the conflict in your workplace has arisen due to culture, gender, generational, personality style, or just plain stressed out and overworked employees, Dr. Diamond's insights shed light on the likely origin of the conflict. She then walks you through simple steps to resolve the conflict quickly and easily. Dr. Diamond's non-nonsense approach will charm and disarm you and anyone else involved in workplace conflict.

    LanguageEnglish
    PublisherArLyne Diamond
    Release dateDec 17, 2011
    Conflict in the Workplace: Causes and Cures
    Author

    ArLyne Diamond

    ArLyne Diamond, PhD, is an internationally recognized leadership, management, professional-development and organizational-development consultant specializing in people and processes in the workplace. She offers training in avoiding sexual harassment, discrimination and bullying. The author is president and founder of her own consulting firm, Diamond Associates, established in 1981 and based in Santa Clara, Calif. A prolific writer, Dr. Diamond has published hundreds of articles and five books, the latest being Culture: Inside the Company and Outside the Country. She currently publishes a monthly newsletter, Diamonds to You, and is a guest writer for several magazines.

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      Book preview

      Conflict in the Workplace - ArLyne Diamond

      Conflict in the Workplace

      Causes and Cures

      ArLyne Diamond, Ph.D.

      Smashwords Edition

      Copyright 2011 ArLyne Diamond

      License Notes: This ebook is licensed for your personal enjoyment only. This ebook may not be re-sold or given away to other people. If you would like to share this ebook with another person, please purchase an additional copy for each person you share it with. If you’re reading this book and did not purchase it, or it was not purchased for your use only, then you should return to Smashwords.com and purchase your own copy. Thank you for respecting the hard work of this author.

      Testimonials

      Conflict in the Workplace: Causes and Cures is a must read for every modern manager and team member. It details practical and immediately applicable steps you can use today to successfully reduce workplace conflict.

      Whether the conflict in your workplace has arisen due to culture, gender, generational, personality style, or just plain stressed out and overworked employees, Dr. Diamond’s insights shed light on the likely origin of the conflict. She then walks you through simple steps to to resolve the conflict quickly and easily. Dr. Diamond’s no-nonsense approach will charm and disarm you and anyone else involved in workplace conflict.

      "The modern workplace is naturally a stressful environment, where diverse people with different perceptions, habits and cultures converge before a single organizational pursuit. Indeed solving workplace conflicts requires a steady hand today. Whether your conflict is with staff, peers, or management, this HandBook by Dr Arlyne Diamond is a gem of a guide for managers in grasping this important issue and taking proper steps to remedy it. While there are numerous books on the subject of conflict management in the market, Dr ArLyne’s ability cut through the fluff and get to the crux of the matter clearly sets her work apart. Such insights could only come from extensive experience and knowledge, not forgetting the unrelenting passion for this subject." - Sritharan Vellasamy Founder-Publisher of OUTSOURCING magazine

      When consulting with our organization, Dr. Diamond used many of the techniques suggested in her book. We have adopted many of her suggestions and find that she offers practical and common sense advice. This easy to read book is a valuable tool for any executive leader, operating manager, or HR professional. - Gopa Periyadan, co-founder, GDA Technologies Inc. (now a fully owned subsidiary of L&T Infotech Ltd.)

      Dr. Diamond's excellent book is based on sound social psychological principles and research on interpersonal conflict. Its advice will be of great help in resolving problems in the workplace amicably and without undue stress. --Sharon Presley, Ph.D., social psychologist, author of Standing Up to Experts and Authorities: How to Avoid Being Intimidated, Manipulated and Abused."

      Dr. ArLyne Diamond is an internationally recognized expert on organizational effectiveness and conflict resolution. She is a noted public speaker and author. Her work has appeared on radio, television, YouTube and Facebook and includes numerous articles and columns, including the column, Workplace for the San Jose Business Journal, and a regular management column in Outsourcing Magazine. Her previously published books are Training Your Board of Directors and The Please and Thank You of Fundraising. Her latest books are Conflict in the Workplace: Causes and Cures and Leading and Managing a Global Workforce.

      ACKNOWLEDGMENTS

      As I was walking my dog Penny the other night and thinking about the people who made this book possible, I realized that, as trite and mushy as it might sound, I really do have to thank my parents and the culture in which I was raised. There were no taboo topics in my home. We were allowed to discuss, disagree and argue about politics, religion, values and anything else

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