Oh Dear, My Slip Is Showing: The Mistakes Women Make That Detract From A Sales Call
By Linda Talley
()
About this ebook
Just because you have the verbal presentation down does not mean that you will get the sale. There's also a little thing called your nonverbal communication--what you're not saying directly to the client but what message your body is leaking to the client. If you don't want your fears, your uncertainty, your social bloopers conveyed to the client, this book is for you! Become aware of your nonverbal communication on a sales call and use that nonverbal communication to move the sale forward by building a relationship sooner with the client.
By learning the 17 habits or mistakes you can make on a sales call and then changing those habits, you change the dynamics of a sales call. If you are reading to start closing, start reading.
Related to Oh Dear, My Slip Is Showing
Related ebooks
Culture Fox: How to Cultivate a Lasting Culture. My Path from Hair Stylist to International CEO Rating: 0 out of 5 stars0 ratingsScissors Make Cents: Business, Ethics & Empowerment Essentials for Running a Hair Salon that Thrives Rating: 0 out of 5 stars0 ratingsIt's All About the Client Rating: 5 out of 5 stars5/5Short-Cuts to Cold-Calling, A Quick 60 Minute "How-To" Rating: 0 out of 5 stars0 ratingsExpert Telemarketing: How to Urgently Get Lots of Sales Appointments Rating: 5 out of 5 stars5/5How to Serve a VIP: 30 Tips to Earn & Re-Earn Your Customers' Loyalty Rating: 0 out of 5 stars0 ratingsFree The Hidden Speaker Inside - How Your Voice Can Make You Money and Give You the Life You Desire Rating: 0 out of 5 stars0 ratingsThe 5 Secrets of Employee Engagement Rating: 0 out of 5 stars0 ratingsBlackface: Personal Branding, Leadership Development, and Service Advisory Tips for Emerging Black Leaders Rating: 0 out of 5 stars0 ratingsMixed Business Rating: 0 out of 5 stars0 ratingsManagement Letters: In the Proven Pursuit of Excellence Rating: 0 out of 5 stars0 ratingsDon't Suck on a Straw During Your Speech: And Other Observations from a Public Speaking Coach Rating: 0 out of 5 stars0 ratingsThe Honest and Direct Truth to Interviewing Rating: 0 out of 5 stars0 ratingsTHE NAKED SALON: AN ESSENTIAL GUIDE TO TIME, TEAM AND MONEY FOR SALON OWNERS Rating: 0 out of 5 stars0 ratingsSmall Mistakes, Big Consequences, for Interviews: Hone your interviewing technique to present your best self and land your dream job Rating: 0 out of 5 stars0 ratingsDo + Make: The Handbook for Starting Your Very Own Business Rating: 0 out of 5 stars0 ratingsHow to Attend Any Networking Event and Be Cool, Calm and Confident Rating: 0 out of 5 stars0 ratingsOllie's Lost Rating: 0 out of 5 stars0 ratingsMy Boss, His Wife and Me Rating: 0 out of 5 stars0 ratingsStep Out From The Shadows: How to be Seen and Heard at Work Rating: 0 out of 5 stars0 ratingsBad Hair and Nothing to Wear? Rating: 0 out of 5 stars0 ratingsSelling by Not Selling: From $24 to a Turnover of $400 Million Rating: 5 out of 5 stars5/5How To Date Your Clients Rating: 5 out of 5 stars5/5It's Only Lipstick, Right?: A Tale of Love, Lies and Lipstick Rating: 0 out of 5 stars0 ratingsA More Confident Sales Person Rating: 0 out of 5 stars0 ratingsConsistently Mediocre Rating: 0 out of 5 stars0 ratingsHow to Seduce Any Girl and Get Laid: Tips and Tricks to Get Any Girl You Want In Less Than 1 Week Rating: 2 out of 5 stars2/5Love & Lipstick: Passonate Professors Rating: 0 out of 5 stars0 ratingsThe Artistry of an Artist, Lorenzo Green: Just in Time for the Hair Salon Guest Rating: 0 out of 5 stars0 ratings
Business Communication For You
Crucial Conversations: Tools for Talking When Stakes are High, Third Edition Rating: 4 out of 5 stars4/5Talk Like TED: The 9 Public-Speaking Secrets of the World's Top Minds Rating: 4 out of 5 stars4/5Crucial Conversations Tools for Talking When Stakes Are High, Second Edition Rating: 4 out of 5 stars4/5Storyworthy: Engage, Teach, Persuade, and Change Your Life through the Power of Storytelling Rating: 5 out of 5 stars5/5Liespotting: Proven Techniques to Detect Deception Rating: 4 out of 5 stars4/5On Writing Well, 30th Anniversary Edition: An Informal Guide to Writing Nonfiction Rating: 4 out of 5 stars4/5Never Split the Difference: Negotiating As If Your Life Depended On It Rating: 4 out of 5 stars4/5Collaborating with the Enemy: How to Work with People You Don’t Agree with or Like or Trust Rating: 4 out of 5 stars4/5Get to the Point!: Sharpen Your Message and Make Your Words Matter Rating: 5 out of 5 stars5/5How To Start A Conversation And Make Friends: Revised And Updated Rating: 4 out of 5 stars4/5You're Not Listening: What You're Missing and Why It Matters Rating: 4 out of 5 stars4/5Just Listen: Discover the Secret to Getting Through to Absolutely Anyone Rating: 4 out of 5 stars4/5It's the Way You Say It: Becoming Articulate, Well-spoken, and Clear Rating: 4 out of 5 stars4/5Personal Finance for Beginners - A Simple Guide to Take Control of Your Financial Situation Rating: 5 out of 5 stars5/5Emotional Intelligence 2.0 by Travis Bradberry and Jean Greaves: Cheat Sheet Rating: 4 out of 5 stars4/5Communicating at Work Rating: 3 out of 5 stars3/5How to Win Friends and Influence People in the Digital Age Rating: 4 out of 5 stars4/5Robert's Rules Of Order Rating: 5 out of 5 stars5/5How to Talk to Anyone: 27 Ways to Charm, Banter, Attract, & Captivate Rating: 4 out of 5 stars4/5You Can Negotiate Anything: The Groundbreaking Original Guide to Negotiation Rating: 4 out of 5 stars4/52600 Phrases for Effective Performance Reviews: Ready-to-Use Words and Phrases That Really Get Results Rating: 3 out of 5 stars3/5Everybody Writes: Your Go-To Guide to Creating Ridiculously Good Content Rating: 4 out of 5 stars4/5
Reviews for Oh Dear, My Slip Is Showing
0 ratings0 reviews
Book preview
Oh Dear, My Slip Is Showing - Linda Talley
Oh Dear, My Slip Is Showing
The Mistakes Women Make That Detract From A Sales Call
Linda Talley
_
Smashwords Edition
Copyright 2012 by Linda Talley
http://www.lindatalley.com
All rights reserved. No part of the book may be reproduced in any form, except for the inclusion of brief quotations in books and critical reviews, without permission in writing from the author.
Table of Contents
Introduction
Put Your Body to Work--Before, During & After Meetings
Mistake #1: Sitting down in the reception area
Mistake #2. Taking a chair without being directed or asking where to sit
Mistake #3. Taking the chair opposite her client
Mistake #4. Taking a chair with her back to the door
Mistake #5. She did not mirror her client during the meeting
Mistake #6. She clutched at her briefcase during the meeting
Mistake #7. She fumbled with her pen
Mistake #8. She adjusted her skirt and her collar
Mistake #9. She leaned across the desk to shake hands and had to balance on one leg to make the reach
Mistake #10. She adjusted her jacket, skirt and hair. She looked at her hem line to make certain her slip wasn’t showing, adjusted her collar, pushed a piece of hair behind one ear
Mistake #11. Adjusting the panty line
Mistake #12. She gave her client the Princess Diana look
Epilogue
Introduction
If you are in sales, you make sales calls on your prospective clients or current clients. You probably have a verbal message and even a power point presentation perfected. If you rely on this verbal message alone, you are missing 90% of the communication process. Your clients are watching what you do before they ever listen to what you say. If you haven’t honed your nonverbal skills, you could be leaving some money on the table. Don’t risk it. Just a few subtle changes and you will have your client’s attention and moving on to make the sale.
The Sales Call
I was shadowing a coaching client, let’s call her Beverly, on a sales call with a prospective client. As she parked the car, she checked her lipstick and hair and then proceeded into the office building. After entering the correct suite, she approached the receptionist, told her who she was and asked for the gentleman she was meeting. The receptionist said she would let him know that she