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Oh Dear, My Slip Is Showing: The Mistakes Women Make That Detract From A Sales Call
Oh Dear, My Slip Is Showing: The Mistakes Women Make That Detract From A Sales Call
Oh Dear, My Slip Is Showing: The Mistakes Women Make That Detract From A Sales Call
Ebook38 pages29 minutes

Oh Dear, My Slip Is Showing: The Mistakes Women Make That Detract From A Sales Call

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Just because you have the verbal presentation down does not mean that you will get the sale. There's also a little thing called your nonverbal communication--what you're not saying directly to the client but what message your body is leaking to the client. If you don't want your fears, your uncertainty, your social bloopers conveyed to the client, this book is for you! Become aware of your nonverbal communication on a sales call and use that nonverbal communication to move the sale forward by building a relationship sooner with the client.
By learning the 17 habits or mistakes you can make on a sales call and then changing those habits, you change the dynamics of a sales call. If you are reading to start closing, start reading.

LanguageEnglish
PublisherLinda Talley
Release dateJan 30, 2012
ISBN9781465960375
Oh Dear, My Slip Is Showing: The Mistakes Women Make That Detract From A Sales Call

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    Book preview

    Oh Dear, My Slip Is Showing - Linda Talley

    Oh Dear, My Slip Is Showing

    The Mistakes Women Make That Detract From A Sales Call

    Linda Talley

    _

    Smashwords Edition

    Copyright 2012 by Linda Talley

    http://www.lindatalley.com

    All rights reserved. No part of the book may be reproduced in any form, except for the inclusion of brief quotations in books and critical reviews, without permission in writing from the author.

    Table of Contents

    Introduction

    Put Your Body to Work--Before, During & After Meetings

    Mistake #1: Sitting down in the reception area

    Mistake #2. Taking a chair without being directed or asking where to sit

    Mistake #3. Taking the chair opposite her client

    Mistake #4. Taking a chair with her back to the door

    Mistake #5. She did not mirror her client during the meeting

    Mistake #6. She clutched at her briefcase during the meeting

    Mistake #7. She fumbled with her pen

    Mistake #8. She adjusted her skirt and her collar

    Mistake #9. She leaned across the desk to shake hands and had to balance on one leg to make the reach

    Mistake #10. She adjusted her jacket, skirt and hair. She looked at her hem line to make certain her slip wasn’t showing, adjusted her collar, pushed a piece of hair behind one ear

    Mistake #11. Adjusting the panty line

    Mistake #12. She gave her client the Princess Diana look

    Epilogue

    Introduction

    If you are in sales, you make sales calls on your prospective clients or current clients. You probably have a verbal message and even a power point presentation perfected. If you rely on this verbal message alone, you are missing 90% of the communication process. Your clients are watching what you do before they ever listen to what you say. If you haven’t honed your nonverbal skills, you could be leaving some money on the table. Don’t risk it. Just a few subtle changes and you will have your client’s attention and moving on to make the sale.

    The Sales Call

    I was shadowing a coaching client, let’s call her Beverly, on a sales call with a prospective client. As she parked the car, she checked her lipstick and hair and then proceeded into the office building. After entering the correct suite, she approached the receptionist, told her who she was and asked for the gentleman she was meeting. The receptionist said she would let him know that she

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