Managing Expectations: Bite-Sized Booklet
By Paul Burton
()
Currently unavailable
Currently unavailable
About this ebook
The more the world shifts to a global economy, the more important it is that we set and manage expectations properly. This ebooklet delivers bite-sized chunks of knowledge to increase your effectiveness when establishing and managing the expectations you set with others - inside and outside of your organization. In it, you will learn:
* Eight tips that will immediately improve your expectation management effectiveness.
* How to greatly increase your responsiveness and efficiency when setting and managing others' expectations.
* Explanations from both a productivity and leadership perspective on how expectation management can be leveraged in your day-to-day efforts.
* Numerous examples and scenarios that illustrate the points made in the booklet.
This Bite-Sized eBooklet will quickly demonstrate how you can make more effective use of your time when working with your team, your customers and the world.
Paul Burton
Paul F. Burton is based at the Department of Computer and Information Sciences where he teaches the MSc course in Information and Library Studies. He has published widely in journals and have authored many books.
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