Inter-Cultural Intelligence: From Surviving to Thriving in the Global Space
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About this ebook
But if we’re going to thrive in the global space we need to move beyond the ethno centric and national centric stereotyping and come to terms with the intercultural melting pot that surrounds us. We need to learn a language and Meta competencies that support us globally in all cultural contexts regardless of where in the world we’ve just travelled.
Living every single day in the emerging markets reality and experiencing the globalized economy, we realized our Inter-Cultural Intelligence approach is truly at the cutting edge of thinking and is applicable in any geography that deals with intercultural complexity and globalization related issues.
We are excited to finally have the opportunity to share with you what we have learned and how we are convinced that a radical new way of thinking is required if we want to deal with intercultural complexity in a way that allows us to channel the energy it unleashed so that we can use it to our benefit.
This book is a product of our two decades experience, research and application of the Inter-Cultural Intelligence (ICI) framework and methodology. Solely written to help people who operate in globalized and intercultural complex environments to deal with the pains, frustrations, they experience daily in the workplace
In the pages that follow you will discover how ICI can help you to move from surviving to thriving, the first steps that will take you there and the things you need to develop superior Inter-Cultural Intelligence.
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Inter-Cultural Intelligence - Marco Blankenburgh
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Introduction
Why write this book now?
In 2002 very few people talked about Inter-Cultural Intelligence. However, as we listened to people who operated in complex globalized and intercultural environments, we heard pain, frustration and challenges expressed that they simply didn’t have answers for. We knew we had to find a way to unlock the intercultural issues they were dealing with.
We were living every single day in the reality of emerging markets; since early 2002 we had experienced the globalized economy on a daily basis by being positioned at one of the most significant Inter-Cultural Intelligence laboratories in the modern world: Dubai.
Little did we know that Dubai would become one of the best learning grounds for globalization and one of the best laboratories to develop, test and fine-tune products around the theme of Inter-Cultural Intelligence. We didn’t realize how privileged we were until we started to get opportunities to deliver our solutions across the world to multinationals, non-governmental organizations, medium-sized local firms, academic institutions and government entities. Only then did we understand that our Inter-Cultural Intelligence approach is truly at the cutting edge of thinking, and is applicable in any geography that deals with intercultural complexity and globalization related issues.
When KnowledgeWorkx ran its first accreditation in early 2006, people still didn’t really understand Inter-Cultural Intelligence. They felt the pain and frustration of their workplace, but they were not used to considering Inter-Cultural Intelligence and were not willing to see it as a solution.
Today people are talking about ICI everywhere; it’s moving into the mergers and acquisitions space, into corporate culture and even branding. We live in a world where daily occurrences of intercultural experiences are on the rise. Multinational companies are asking for help to position their brand and talk about themselves. Countries are headhunting professional sports stars that were not born in their country. The World Economic Forum is calling for a time of true collaboration, not just coexistence through trade agreements, but real interconnectedness, to make sure we stay on top of what is happening to us on a global scale. NGOs are seeking solutions to avoid disconnects with the communities they are trying to support.
Moving between cultures has always been a challenge. Humanity has tried to master this by providing dos and don’ts lists for cultures foreign to us, teaching us how to hand over business cards in the appropriate fashion or how to shake hands the right way - but this only helps us to survive. If we’re going to thrive in the global space we need to move beyond ethnocentric and nation-centric stereotyping and come to terms with the intercultural melting pot that surrounds us. We need to learn a language and competencies that support us globally, in all cultural contexts, regardless of where in the world we’ve just travelled.
We are excited to have the opportunity to share with you what we have learned. We are convinced that a radical new way of thinking is required if we want to deal with our global intercultural complexity in a way that allows us to effectively channel the energy it unleashes and use it to our benefit. In the pages that follow you will discover how ICI can help you to move from surviving to thriving, the first steps that will take you there and the things you need in order to develop superior Inter-Cultural Intelligence.
The question is: Do you want to survive or thrive?
From Surviving to Thriving with Inter-Cultural Intelligence (ICI)
How we see and make sense of the world
Culturally-based traditions, rules and regulations have been with us since early childhood. These cultural imprints work like a software program of the mind: unconsciously we act and react according to them and judge the world by their standards.
Let me share an example of what we believe this means by using what would appear to be a simple world map. I grew up with the Mercator projection map, a common map seen in schools and offices in Europe, and one that presented the world to me in a very colonial way. I saw Africa as relative in size to Greenland, when in fact I now know you could fit Greenland into Africa fourteen times over.
In reality the world we live in is presented to all of us in different ways. In China you have China-centric maps, in the US you used to have America-centric maps. Think about it: What map did you grow up with and what lasting impression of the world has it given you? Our culture defines