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    Microsoft® CRM Interview Questions: Unofficial Microsoft DynamicsTM CRM Certification Review
    Microsoft® CRM Interview Questions: Unofficial Microsoft DynamicsTM CRM Certification Review
    Microsoft® CRM Interview Questions: Unofficial Microsoft DynamicsTM CRM Certification Review
    Ebook253 pages1 hour

    Microsoft® CRM Interview Questions: Unofficial Microsoft DynamicsTM CRM Certification Review

    By Equity Press

    2.5/5

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    About this ebook

    The Ultimate Reference & Learning Guide for Microsoft CRM careers!

    Over 150 Certification Questions, Answers, and Explanations

    It’s clear that Microsoft CRM is the future for customer focused business applications on Windows platforms, but finding clear, user-friendly up-to-date resources for job applicants can be difficult. Over 150 Microsoft CRM Interview Questions, Answers, and Explanations guide you through your learning process. From helping you to assess your skills to evaluating candidates for a job, CRM Certification Questions, Answers, & Explanations will help you understand what you really need to know. Each question includes everything you need to know to master the interview or properly evaluate a candidate. More than just a rehash of Microsoft documentation and sales presentations, each question is based on project knowledge and experience gained on successful high-profile CRM implementations.

    Key certification and interview topics include:

    *Quote to Cash Business Process Overview
    *Overview of Microsoft CRM’s capabilities
    *Architecture, Integration with Outlook
    *Common challenges and troubleshooting
    *New features in 4.0

    LanguageEnglish
    PublisherEquity Press
    Release dateJun 3, 2011
    ISBN9781603322201
    Microsoft® CRM Interview Questions: Unofficial Microsoft DynamicsTM CRM Certification Review

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      Published in 2008 when the latest version was 3.0.

    Book preview

    Microsoft® CRM Interview Questions - Equity Press

    Microsoft Dynamics CRM

    Compiled by Terry Sanchez-Clark

    Microsoft Dynamics CRM

    ISBN: 978-1-60332-022-1

    Smashwords Edition

    Edited By: Jamie Sever

    Copyright© 2008 Equity Press and ITCOOKBOOK all rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means (electronic, mechanical, photocopying, recording or otherwise) without either the prior written permission of the publisher or a license permitting restricted copying in the United States or abroad.

    The scanning, uploading and distribution of this book via the internet or via any other means without the permission of the publisher is illegal and punishable by law. Please purchase only authorized electronic editions, and do not participate in or encourage piracy of copyrighted materials.

    The programs in this book have been included for

    instructional value only. They have been tested with

    care but are not guaranteed for any particular purpose.

    The publisher does not offer any warranties or

    representations nor does it accept any liabilities with

    respect to the programs.

    Trademarks: All trademarks are the property of their respective owners. Equity Press and ITCOOKBOOK are not associated with any product or vend0r mentioned in this book.

    Printed in the United States of America

    Please visit our website at www.itcookbook.com

    Table of Contents

    Introduction

    Issues on Functions Affecting: Entities, Fields, Accounts, Attributes

    Question 1: Deactivate entities

    Question 2: Export Attributes List to Excel

    Question 3: Select more than 1 object in the lookup field

    Question 4: Changes in Account owner ID

    Question 5: User specific customization

    Question 6: Update field in Entity A when Entity B is saved in CRM

    Question 7: Managing Customizations

    Question 8: Display labels as bold in a form

    Question 9: Mapping fields

    Question 10: Adding two days to a new datetime field

    Question 11: Adding Field Values

    Question 12: Multi-field search

    Question 13: Defining access right issue

    Question 14: How to eliminate duplicate/obsolete usernames

    Question 15: Received status code field phone call in callout is incorrect

    Question 16: Filtering activity types

    Question 17: Stuck with linked entity query

    Question 18: Changing the modifiedon field in activities

    Question 19: Inheritance in CRM Developer

    Question 20: Disable fields programmatically

    Question 21: Displaying duration between two dates

    Question 22: Disabling time field alone

    Question 23: Update a field with an automated value

    Question 24: Field value does not get saved in Database

    Question 25: Custom Fields & Business Required

    Question 26: Linking fields within the same entity

    Question 27: Print out the value of a date/time variable from a query

    Question 28: Making a picklist

    Question 29: Change a value in a field by the selection of the user

    Question 30: Independent Fields

    Question 31: Jscript to set a second date field 5 years on from another date field

    Question 32: Advanced Search in LookUp

    Question 33: Username from userID

    Question 34: Forcing a change

    Question 35: PartyObjectTypeCode & ParticipationTypeMask

    Question 36: Null in Jscript

    Question 37: Hide or show fields based on picklist

    Question 38: Removing one access right from Access Mask

    Question 39: Convert businessEntityCollection to Dynamic Entity

    Question 40: Link to file in an IFRAME

    Question 41: Onsave javascript event, exit without saving

    Question 42: Putting calculations into fields of the ‘Opportunities’ entity

    Question 43: Auto fill fields in custom entity

    Question 44: Hiding fields on forms

    Question 45: Custom Entity Script Error

    Question 46: Populate multiple fields with one lookup

    Question 47: Deactivate custom entity

    Question 48: Relationships in CRM

    Question 49: Creating relationship to Contract Lines

    Question 50: Setting a URL dynamically

    Question 51: Subject entity metadata

    Question 52: Change name of Opportunities

    Question 53: Copy Contact name to a text box

    Question 54: Full Entity XSD Schema

    Question 55: Adding navigation bar to the setting area

    Question 56: Relate a custom entity with several entities

    Question 57: Search for a product based entity with another field

    Question 58: Adding script to OnChange event

    Question 59: Deleting 1.2 custom attributes after upgrade to 3.0

    Question 60: Call an attribute from Form

    Question 61: Linking Attributes on Lead Screen

    Question 62: Show Same Attribute on Multiple Tabs of same Form

    Question 63: Bulk reassignment of account owner in CRM

    Question 64: Passing AccountID to a custom web application

    Question 65: Creating invoice by the post create opportunity

    Question 66: New account in CRM

    Question 67: Get parent ObjectId from IFRAME in Create form

    Question 68: Callout on account sharing

    Question 69: Error in creating a new contractdetail

    Question 70: Callout Procedures

    Question 71: Add Account to Marketing List Programmatically

    Question 72: Relate multiple users to an account

    Question 73: Retrieve Contacts by Account ID

    Question 74: Determine any data change in OnSave event

    Customize, Synchronize, Syntax, Cases, Lead Issues

    Question 75: Fresh install - Page not found

    Question 76: Source Import File is damaged

    Question 77: MSCRM3.0 CDF DTS transformation problem

    Question 78: Customizing the Activities View

    Question 79: Case form not listed in object publisher

    Question 80: Contact Form customization fails

    Question 81: Generate New Task via Toolbar Button

    Question 82: ISV.config file doesn't import

    Question 83: Auto Numbering Generates Unique Values

    Question 84: Adding an order lookup in a Case

    Question 85: Relating a case with an account in SDK

    Question 86: Deleted Outlook Contacts can't be synchronized

    Question 87: Synchronization

    Question 88: Selected items for synchronization

    Question 89: Synchronization Problem

    Question 90: Error on the Quick Campaign

    Question 91: Sharing leads with non-MS CRMusers

    Question 92: Follow Up Checks on Leads

    Question 93: Qualify a Lead in JavaScript

    Server, Links, Environment, And Web Issues

    Question 94: Install on Citrix

    Question 95: Two companies on SBS

    Question 96: Creating an incident on the internet

    Question 97: Accessing CRM internally

    Question 98: Creating test environment

    Question 99: Free CRM Server license for Dynamics GP customers

    Question 100: Installing Outlook client

    Question 101: Tracking Sent Outlook Mail

    Question 102: Moving production CRM database to test environment

    Question 103: CRM 3 on Virtual Server

    Question 104: SDK error while calling webservice from another computer

    Question 105: Redeploy CRM in environment test

    Question 106: New Server Domain/Same User Domain

    Question 107: Tracking e-mails sent by OWA

    Question 108: Install CRM on Exchange server

    Question 109: ReportServer/Report Access Error in split CRM Architecture

    Question 110: Two CRM implementations on same server

    Question 111: Change of path in Outlook to CRM 3.0 server

    Question 112: Homepage from 1.2 available somewhere

    Question 113: Moving databases to new server

    Question 114: Development Installation of CRM 3.0

    Question 115: Deployment of CRM Server

    Question 116: Import v1.2 customizations into 3.0

    Question 117: SBS CRM 3.0 or SQL 2000 or SQL2005

    Question 118: Active Directory

    Question 119: Upgrade CRM 3.0 Beta to CRM3.0 RTM

    Question 120: Loading CRM V1.2 for demo

    Question 121: Email Template View

    Question 122: MS CRM 3.0 over the internet

    Question 123: IE log in error

    Question 124: Upgrade Windows 2003 server

    Question 125: Effect of e-mail router on default web site

    Question 126: Multiple CRM Installations

    Question 127: Issues on SBS2003 SP1 on MS CRM 1.2

    Question 128: Error in installing Action Pack of MS CRM1.2

    Question 129: SFO User problem

    Question 130: Error in MS CRM setup

    Question 131: SQL server error

    Question 132: Installing CRM in SBS 2003 Premium environment

    Question 133: MSCRM3.0 & Active Directory

    Question 134: Security warning in Outlook client

    Question 135: Add or remove link under My Work

    Question 136: Checking Online Status

    Question 137: Creating a pilot installation on a CRM server

    Other Issues

    Question 138: Report handling by CRM

    Question 139: multi-user client and single-user-client

    Question 140: User Print Option

    Question 141: Creating ticket with sent email

    Question 142: Limit search results by view

    Question 143: Price List Decimals

    Question 144: Direct email without history entry

    Question 145: Photo display in Contact

    Question 146: Saving a file with edits

    Question 147: Create an Opportunity using a workflow

    Question 148: isv.config won’t stick

    Question 149: Change the CRM Port

    Question 150: CRM automatically track emails

    Question 151: Import Active Directory users/roles to CRM

    Question 152: Showing added services to Kit Products

    Question 153: Implementing replication with CRM database

    Question 154: CRM 3.0 Client Installation won't recognize Outlook Version

    Question 155: Deleting cancelled invoice

    Question 156: End User Training

    Question 157: Reinstall or wipe the database

    Question 158: Wrong name registration

    Question 159: Microsoft CRM and McAfee 8.0 problems

    Question 160: SFO CRM Folders Display Issue

    Question 161: Conflict tables

    Question 162: Editable View

    Question 163: Business Unit

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