Emotional Intelligence & Interpersonal Skills
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About this ebook
From early times there has been the conundrum of what makes a great leader. For every so often great leaders with no extraordinary traits, and certainly not having high IQ would appear to debunk the common psychological theories of their day. Conversely, why do some people with high traditional intelligent quotients (IQ) fail to reach their potential in either their personal or professional lives? Similarly there are occasionally those of average IQ who goes on to surpass their colleagues with higher IQ to reach stellar positions within their company.
Scientists have suspected since Darwin's era that our traditional view of a purely cognitive intelligence may not be the whole story. From that they surmised that we might actually have multiple levels of intelligence and one very intriguing one that may hold the answers to the puzzle – emotional intelligence combined with high interpersonal skills.
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Emotional Intelligence & Interpersonal Skills - RG Consulting
Emotion Intelligence –How to recognize it
Emotional intelligence (EI) is considered to be a fresh approach to the old puzzle about what makes us intelligent. Previously it was considered to be predominantly about our standard cognitive intelligence – that which we judge through intelligence tests. However there has for a very long time, since Darwin’s era recognition that cognitive intelligence did not fully explain an individual’s intelligence. In fact Darwin himself posited that emotional expression was an essential component of survival and served a biological purpose – they tell us when our needs are not being met.
Indeed over time scientists and psychologists have pondered over why cognitive intelligence tests fail to predict the performance of an individual. After all cognitive intelligence tests the functions of memory, learning and problem-solving what we traditionally have determined as being the basis for intelligence. However if it is only about those components then why do we see those with brilliant intelligence struggle to progress through their careers or even in their personal lives? Similarly why the reverse is also found to be true and that some individuals with average cognitive intelligence can rise through the corporate ranks with consummate ease.
A Brief History of EI
Over the last century scientists have studied a different type of intelligence they believed enabled people to be more successful than others in social situations, such as when working in a team or in leadership positions they called this social intelligence. E.L. Thorndike described social intelligence as being a type of intelligence that allowed an individual to relate to others. This intelligence allowed them to better understand and therefore manage others.
Later in 1940 David Wechsler further developed on the topic of non-cognitive intelligence being the only source of an individual’s intelligence by arguing that no full definition of intelligence existed. It could not exist he proposed until science was able to fully define those aspects of intelligence which are not traditionally measured cognitive skills.
The Theory of Multiple Intelligence
This set the groundwork for the acceptance that there couple be multiple intelligences or layers at work and in 1983 Howard Gardner publish his work entitled Frames of Mind: The Theory of Multiple Intelligence. This groundbreaking work argued that people have more than one type of intelligence. Indeed he proposed two additional types of intelligence:
Intrapersonal Intelligence – This is the ability to understand one’s own feelings and emotions.
Interpersonal Intelligence – This is the ability to understand the feeling and emotions of others.
Gardner’s theory was that these multiple intelligences played a role in overall intelligence and were just as important a measure as that of the tradition cognitive skills.
In 1983 Wayne Payne in his doctoral thesis A Study of Emotion: Developing Emotional Intelligence first used the term Emotional Intelligence to describe these additional types of intelligence.
The study into emotional intelligence sparked an interest in the scientific community and many models describing EI were proposed. However when Daniel Goldman published his bestselling book Emotion Intelligence: Why it Can Matter