Citrix® XenApp® 6.5 Expert Cookbook

Table of Contents

Citrix® XenApp® 6.5 Expert Cookbook

Credits

Notice

About the Author

Acknowledgments

About the Reviewers

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Preface

What this book covers

What you need for this book

Who this book is for

Conventions

Reader feedback

Customer support

Downloading the color images of this book

Errata

Piracy

Questions

1. Remote Desktop Services

Introduction

Scripting a command-line installation of the RD License Server

Getting ready

How to do it...

How it works...

There's more...

See also

Configuring the RD License Server

Getting ready

How to do it...

How it works...

There's more...

See also

Scripting a command-line installation of the RD Session Host

Getting ready

How to do it...

How it works...

There's more...

See also

Configuring the RD Session Host

Getting ready

How to do it...

How it works...

There's more...

See also

Configuring RDS settings with Microsoft Group Policies

Getting ready

How to do it...

How it works...

There's more...

See also

Revoking RDS Device CALs with the RD License Manager

Getting ready

How to do it...

How it works...

There's more...

See also

Creating RDS Per User CALs Reports

Getting ready

How to do it...

There's more...

See also

Using the Licensing Diagnosis snap-in for RD Session Hosts

Getting ready

How to do it...

How it works...

There's more...

See also

Troubleshooting RD License Server discovery

How to do it...

How it works...

See also

Troubleshooting RD License Issuance

How to do it...

How it works...

There's more...

See also

Rebuilding the RD License Database

Getting ready

How to do it...

There's more...

See also

Recovering your RDS CALs to a new RD License Server

Getting ready

How to do it...

There's more...

See also

2. Citrix® License Server

Introduction

Scripting a command-line installation and configuration of the Citrix® License Server

Getting ready

How to do it...

How it works...

There's more...

See also

Installing the license files on your Citrix® License Server manually

Getting ready

How to do it...

How it works...

There's more...

See also

Configuring console user accounts for the management console

How to do it...

How it works...

There's more...

See also

Monitoring the Citrix® license usage on the Dashboard

How to do it...

How it works...

There's more...

Changing port numbers on the Citrix® License Server

How to do it...

How it works...

There's more...

Clustering the Citrix® License Server with Microsoft Clustering

Getting ready

How to do it...

How it works...

There's more...

See also

Finding your Citrix® License Server version

How to do it...

There's more...

See also

Recovering your password when locked out of the Licensing Administration Console

How to do it...

See also

Using LSQuery, a License Server Data Collection Tool

How to do it...

How it works...

There's more...

See also

Resetting the license count

How to do it...

How it works...

There's more...

See also

Troubleshooting tools for the Citrix® License Server

How to do it...

How it works...

There's more...

See also

3. Citrix® Web Interface

Introduction

Scripting a command-line installation of the Citrix® Web Interface

Getting ready

How to do it...

How it works...

There's more...

See also

Creating a Citrix® Web Interface XenApp® website

Getting ready

How to do it...

How it works...

There's more...

See also

Customizing the Citrix® Web Interface's look

Getting ready

How to do it...

How it works...

There's more...

Creating a Citrix® Web Interface XenApp® Services Site

Getting ready

How to do it...

How it works...

There's more...

See also

Configuring site settings with webinterface.conf

Getting ready

How to do it...

How it works...

There's more...

See also

Building your own language pack

How to do it...

How it works...

There's more...

See also

Load balancing your Citrix® Web Interface with Microsoft NLB

Getting ready

How to do it...

There's more...

Speeding up the Web Interface's first logon time

How to do it...

How it works...

There's more...

Fixing pass-through authentication

How to do it...

There's more...

Troubleshooting application launch errors

How to do it...

How it works...

There's more...

Configuring application launch settings

How to do it...

How it works...

There's more...

4. Citrix® StoreFront

Introduction

Scripting a command-line installation of Citrix® StoreFront

Getting ready

How to do it...

How it works...

There's more...

See also

Configuring a StoreFront Store

Getting ready

How to do it...

There's more...

See also

Configuring StoreFront Receiver for the Web

How to do it...

See also

Configuring Remote Access for a Store

Getting ready

How to do it...

There's more...

See also

Configuring StoreFront for mobile devices

How to do it...

There's more...

See also

Configuring StoreFront Receiver for the Web using configuration files

How to do it...

How it works...

There's more...

See also

Managing application behavior by adding keywords

How to do it...

How it works...

There's more...

Changing the Server Base URL

How to do it...

There's more...

Troubleshooting StoreFront Errors

Getting ready

How to do it...

How it works...

5. The NetScaler Gateway

Introduction

Licensing the Citrix® NetScaler Gateway Enterprise Edition

Getting ready

How to do it...

How it works...

Configuring the Citrix® Web Interface with a NetScaler Gateway authentication point

How to do it...

Configuring the NetScaler Gateway for the Citrix® Web Interface

Getting ready

How to do it...

There's more...

Configuring the NetScaler Gateway for Citrix® StoreFront (CSF)

Getting ready

How to do it...

There's more...

Changing the NetScaler Gateway's logon page theme

How to do it...

Using VLANs on the NetScaler Gateway

How to do it...

Checking the NetScaler Gateway's performance statistics

How to do it...

Recovering the password for the NetScaler Gateway

How to do it...

Saving, restoring, and comparing the NetScaler Gateway configurations

How to do it...

6. XenApp® Management

Introduction

Scripting a command-line installation and configuration of the Citrix® XenApp® server

Getting ready

How to do it...

How it works...

There's more...

Creating custom administrative roles for delegated management

How to do it...

Sending a message to one or more logged on XenApp® users

How to do it...

Creating a custom Load Evaluator

How to do it...

How it works...

Using Worker Groups to cluster XenApp® servers and configurations

How to do it...

How it works...

There's more...

Configuring the ICA Listener

How to do it...

Configuring the HDX MediaStream Flash Redirection

How to do it...

How it works...

There's more...

Configuring advanced printing settings

How to do it...

How it works...

There's more...

Working with print drivers on Citrix® XenApp®

How to do it...

How it works...

There's more...

See also

Logging administrative changes to a XenApp Farm

Getting ready

How to do it...

There's more...

Enabling the Windows 7 look and feel desktop theme

Getting ready

How to do it...

There's more...

Implementing the Citrix® XenApp® Mobility Pack

How to do it...

How it works...

There's more...

7. XenApp® Maintenance and Monitoring

Introduction

Monitoring live session information with AppCenter

How to do it...

Installing hotfixes and rollup packages

How to do it...

How it works...

There's more...

Validating the integrity of the XenApp® Farm Data Store database

How to do it...

How it works...

There's more...

Maintaining the XenApp® Farm Data Store

How to do it...

How it works...

There's more...

Preparing for XenApp® imaging and provisioning

How to do it...

There's more...

Monitoring XenApp® with Performance Monitor

How to do it...

There's more...

Monitoring XenApp® server status with EdgeSight

Getting started

How to do it...

There's more...

Monitoring XenApp® with Health Monitoring and Recovery

How to do it...

There's more...

Managing XenApp® resource allocation

How to do it...

How it works...

There's more...

Configuring XenApp® reboot schedules for maintenance

How to do it...

How it works...

There's more...

Monitoring user sessions with Desktop Director for XenApp® 6.5

Getting started

How to do it...

8. XenApp® Policies

Introduction

Creating a XenApp® Computer or User policy

Getting ready

How to do it...

There's more...

See also

Adding filters to a policy

How to do it...

See also

Comparing XenApp® policies and templates

How to do it...

There's more...

See also

Simulating connection scenarios with Citrix® policies

How to do it...

See also

Configuring policy priorities and exceptions

How to do it...

How it works...

There's more...

See also

Configuring and maintaining XenApp® printing

How to do it...

How it works...

There's more...

See also

Enabling shadowing

Getting ready

How to do it...

How it works...

There's more...

See also

Assigning Load Evaluators to servers and applications

Getting ready

How to do it...

See also

Enhancing user experience with HDX

How to do it...

How it works...

See also

Redirecting the client drives of the user device

How to do it...

How it works...

See also

Configuring session pre-launch and lingering options

Getting ready

How to do it...

How it works...

There's more...

See also

9. XenApp® Troubleshooting

Introduction

Starting AppCenter more rapidly

How to do it...

How it works...

There's more...

Troubleshooting the Protocol Driver error message

How to do it...

There's more...

Troubleshooting the IMA service

How to do it...

There's more...

Troubleshooting pass-through authentication with Web Interface

How to do it...

There's more...

Troubleshooting XenApp® policies for Worker Groups

How to do it...

There's more...

Using HDX Monitor to check user experience

Getting ready

How to do it...

Getting a full desktop instead of the published application

How to do it...

Troubleshooting printer drivers on XenApp® servers

How to do it...

How it works...

There's more...

Retaining client printer settings in user profile

Getting ready

How to do it...

There's more...

Mapping client printers does not work when connecting through Web Interface 5.4

How to do it...

Troubleshooting client clipboard issues

How to do it...

Using Citrix® Auto Support to troubleshoot a XenApp® server

Getting ready

How to do it...

10. PowerShell and Command-line Tooling

Introduction

Retrieving the XenApp® Farm information with QUERY

How to do it...

How it works...

There's more...

Diagnosing the XenApp® load balancing rules with LBDIAG

How to do it...

How it works...

There's more...

Performing data store maintenance with DSMAINT and DSCHECK

How to do it...

How it works...

There's more...

Installing the XenApp® 6.5 PowerShell SDK

How to do it...

Replicating printer drivers with PowerShell

Getting ready

How to do it...

There's more...

Creating Citrix® policies with PowerShell

Getting ready

How to do it...

How it works...

Changing the XenApp® product edition with PowerShell

Getting ready

How to do it...

Creating a basic XenApp® inventory report with PowerShell

Getting ready

How to do it...

Managing Farm administration roles with PowerShell

Getting ready

How to do it...

How it works...

Checking the XenApp® server load with PowerShell

Getting ready

How to do it...

Monitoring the Citrix® License Server with PowerShell

How to do it...

11. XenApp® Infrastructure Best Practices

Introduction

Administrating XenApp® Farms Best Practices

How to do it...

Implementing XenApp® Virtualization best practices

How to do it...

Implementing Citrix® XenApp® recommendations

How to do it...

There's more...

Optimizing Guide for XenApp® 6.5 Computer settings

How to do it...

Optimizing Guide for XenApp® 6.5 User settings

How to do it...

Printing recommendations for Citrix® XenApp®

How to do it...

How it works...

There's more...

Configuring Citrix® policies Best Practices

How to do it...

Designing User Profile Best Practices for XenApp®

How to do it...

There's more...

Configuring Citrix® guidelines for antivirus software

How to do it...

Planning XenApp® High Availability

How to do it...

Migrating from Citrix® Web Interface to StoreFront Best Practices

How to do it...

There's more...

12. Citrix® Community

Introduction

The Citrix® Community website

How to do it...

Carl Webster – XenApp® 6.5 Farm documentation scripts

Getting ready

How to do it...

How it works...

There's more...

Michel Stevelmans – Farm Nanny

How to do it...

How it works...

There's more...

Dane Young – Citrix® Chained Reboot script

How to do it...

How it works...

Jason Poyner – XA6.5 Farm Health Check script

How to do it...

There's more...

Andrew Morgan – ThinKiosk

Getting ready

How to do it...

How it works...

Local Machine Configuration

Profile Editor

ThinKiosk

ThinKiosk Enterprise Edition

Helge Klein – Delprof2, a User Profile Deletion Tool

How to do it...

How it works...

Smart-X – ControlUp Basic Edition

How to do it...

How it works...

There's more...

Index

Citrix® XenApp® 6.5 Expert Cookbook

Citrix® XenApp® 6.5 Expert Cookbook

Copyright © 2014 Packt Publishing

All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written permission of the publisher, except in the case of brief quotations embedded in critical articles or reviews.

Every effort has been made in the preparation of this book to ensure the accuracy of the information presented. However, the information contained in this book is sold without warranty, either express or implied. Neither the author, nor Packt Publishing, and its dealers and distributors will be held liable for any damages caused or alleged to be caused directly or indirectly by this book.

Packt Publishing has endeavored to provide trademark information about all of the companies and products mentioned in this book by the appropriate use of capitals. However, Packt Publishing cannot guarantee the accuracy of this information.

First published: January 2014

Production Reference: 1210114

Published by Packt Publishing Ltd.

Livery Place

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Birmingham B3 2PB, UK.

ISBN 978-1-84968-522-1

www.packtpub.com

Cover Image by Aniket Sawant (<aniket_sawant_photography@hotmail.com>)

Credits

Author

Esther Barthel MSc

Reviewers

Dragos Madarasan

Shankha Mukherjee

Peter Nap

Sebastien Sollazzo

Acquisition Editor

Kevin Colaco

Lead Technical Editor

Anila Vincent

Technical Editors

Shashank Desai

Krishnaveni Haridas

Jinesh Kampani

Arwa Manasawala

Veena Pagare

Shruti Rawool

Aman Preet Singh

Copy Editors

Deepa Nambiar

Karuna Narayanan

Kirti Pai

Lavina Pereira

Laxmi Subramanian

Project Coordinator

Kranti Berde

Proofreaders

Ting Baker

Lindsey Thomas

Indexer

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Production Coordinator

Aditi Gajjar Patel

Cover Work

Aditi Gajjar Patel

Notice

The statements made and opinions expressed herein belong exclusively to the author and reviewers of this publication, and are not shared by or represent the viewpoint of Citrix Systems®, Inc. This publication does not constitute an endorsement of any product, service, or point of view. Citrix ® makes no representations, warranties or assurances of any kind, express or implied, as to the completeness, accuracy, reliability, suitability, availability, or currency of the content contained in this publication or any material related to this publication. Any reliance you place on such content is strictly at your own risk. In no event shall Citrix®, its agents, officers, employees, licensees, or affiliates be liable for any damages whatsoever (including, without limitation, damages for loss of profits, business information, or loss of information) arising out of the information or statements contained in the publication, even if Citrix® has been advised of the possibility of such loss or damages.

Citrix®, Citrix Systems®, XenApp®, XenDesktop®,and CloudPortal™ are trademarks of Citrix Systems®, Inc. and/or one or more of its subsidiaries, and may be registered in the United States Patent and Trademark Office and in other countries.

About the Author

Esther Barthel MSc has been working in different roles and functions as an IT consultant since she finished her Masters degree in Computer Science in 1997. She has worked as a web developer, database administrator, and server administrator until she discovered how Server-Based Computing (SBC) combined servers, desktops, and user experience in one solution. She has been specializing in virtualization solutions such as SBC, VDI, application, and server virtualization for over seven years now and currently works as a senior consultant at PepperByte, where she designs and implements Citrix® solutions for both small-business and large-enterprise infrastructures scaling from 100 to 15,000 users.

Ever since she hosted introduction days for technical female student candidates, Esther has been sharing her passion and knowledge for IT. What started out as small internal meetings to report on the latest technologies is growing from technical blog posts into international presentations at Citrix® User Groups and events like E2EVC. There's no surprise that she has now taken up the challenge to write her first technical book, Citrix® XenApp 6.5 Expert Cookbook, for a well-known publisher, Packt Publishing, offering a selection of recipes (how-to's) that allow experienced Citrix® XenApp® administrators to automate, monitor, troubleshoot, and manage advanced XenApp® infrastructures.

Esther is a Citrix Certified Professional - Apps and Desktops (CCP-AD), Citrix Certified Integration Architect (CCIA), and RES Software Certified Professional (RCP).

You can follow her on social media on her blog (http://www.virtues.it), on Twitter at @virtuEs_IT, or contact her directly through e-mail, .

Acknowledgments

I would like to thank Jozé Danen for all her love, patience, and understanding for the months it took to write this book. But even more so, I would like to thank her for her support and endless understanding while I struggled to balance work and life and spent many passionate hours delivering the best user experience, presenting enthusiastically, and sharing my knowledge with the community. Thank you, my love, for always being there to cheer me on!

A big thanks to my parents and sister as well who encouraged me to go for that Master of Science degree and have fun in my job. Mom, Dad, and sis, thank you so much for telling me over and over again how proud you are even though you might not always understand my technical rants.

I would also like to thank Sjaak Laan, the author of the book IT Infrastructure Architecture, Lulu.com, for being a great role model even though he might not be aware of it at all. And last but not least, Daniel Nikolic, CEO at PepperByte and Denamik, for sharing my vision and supporting my ambitions.

Special thanks to Carl Webster, Andrew Morgan, Helge Klein, Dane Young, Yoni Avital, Michel Stevelmans, Jason Poyner, and all other contributors to the Citrix® community for helping me show the power of community sharing and introducing their powerful tools and scripts!

About the Reviewers