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    OSS Masterclasses - Insights from Thought-Leaders in Operational Support Systems (OSS)
    OSS Masterclasses - Insights from Thought-Leaders in Operational Support Systems (OSS)
    OSS Masterclasses - Insights from Thought-Leaders in Operational Support Systems (OSS)
    Ebook42 pages26 minutes

    OSS Masterclasses - Insights from Thought-Leaders in Operational Support Systems (OSS)

    By Ryan Jeffery

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    About this ebook

    In creating content for my (almost) daily blog on PassionateAboutOSS.com, I spend a great deal of time writing about all things OSS - technology, process, projects and beyond. It has recently dawned on me that I should spend more time writing about, and shining a light on, the people in OSS who make it such a great industry.

    It starts off with a short story on how to get started on an OSS project, which is always a challenge of knowing exactly where to start due to their size and complexity.

    Then Ashton Wood advises us how to design an OSS platform that delivers from the variety of options that will be available to you. John Reilly then takes the baton to describe how to transform Customer Engagement to Party Engagement Management, a guide to the next generation of collaborative OSS.

    Evan Linwood then shows us how to avoid B/OSS scope creep, an ever-present danger for OSS projects. Taking this further, Adrian Mah describes how to gain OSS transformational benefits without doing a transformation by using innovative thinking and the Benefits Realisation Method / Management (BRM) approach.

    Doug Duke takes us on the next leg of the journey with ideas for how to build a strong data foundation for an OSS solution. Sound reasoning on a subject that has brought about the downfall of many an OSS. David Hendy then articulates what many are unable or unwilling to do – he describes how OSS platforms deliver business benefits.

    Next up, Simon Osborne looks at the past to look into the future with a career perspective of how to know what is needed for the OSS systems of the future. On a similar theme, we then investigate the mega-themes that are likely to impact (and be impacted by) OSS in the future with a story on how to predict the next phase of the OSS explosion.

    OSS Masterclasses is a compilation of the remarkable short stories, in each author’s own words, from the people who inspire me. I’m confident that their stories will enlighten and inspire you too.

    LanguageEnglish
    PublisherRyan Jeffery
    Release dateJul 30, 2015
    OSS Masterclasses - Insights from Thought-Leaders in Operational Support Systems (OSS)
    Author

    Ryan Jeffery

    Ryan is an Information and Communications Technology (ICT) consultant with over 15 years of practical experience. He holds degrees in Computer Science and Electronic Engineering and has a particular passion for Operational Support Systems (OSS), the solutions that help to monitor and manage complex telecommunications networks.

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      Book preview

      OSS Masterclasses - Insights from Thought-Leaders in Operational Support Systems (OSS) - Ryan Jeffery

      OSS Masterclasses

      Insights from Thought-Leaders in Operational Support Systems (OSS)

      Copyright 2015 Ryan Jeffery and PassionateAboutOSS.com

      Published by Ryan Jeffery at Smashwords

      Table of Contents

      Welcome

      Chapter One – How to Get Started on an OSS Project

      Chapter Two - How to Design an OSS Platform that Delivers

      Chapter Three - How to Transform Customer Engagement to Party Engagement Management

      Chapter Four - How to Avoid B/OSS Scope Creep

      Chapter Five - How to Gain OSS Transformational Benefits without Doing a Transformation

      Chapter Six - How to Build a Strong Data Foundation for an OSS Solution

      Chapter Seven – How OSS Platforms Deliver Business Benefits

      Chapter Eight - How to know what is needed for the OSS Systems of the Future?

      Chapter Nine - How to Predict the Next Phase of the OSS Explosion

      Contacting the Authors

      Welcome

      OSS Masterclasses - Insights from Thought-Leaders in Operational Support Systems (OSS) consists of a series of masterclasses written by a group of thought leaders who I admire in the field of OSS.

      In creating content for my (almost) daily blog on PassionateAboutOSS.com, I spend a great deal of time writing about all things OSS - technology, process, projects and beyond. It has recently dawned on me that I should spend more time writing about, and shining a light on, the people in OSS who make it such a great industry.

      We start off this book with a short story on how to get started on an OSS project, which is always a challenge of knowing exactly where to start due to their size and complexity.

      Then Ashton Wood advises us how to design an OSS platform that delivers from the variety of options that will be available to you. John Reilly then takes the baton to describe how to transform Customer Engagement to Party Engagement Management, a guide to the next generation of collaborative OSS.

      Evan Linwood then shows us how to avoid B/OSS scope creep, an ever-present danger for OSS projects. Taking this further, Adrian Mah describes how to gain OSS transformational benefits without doing a transformation by

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