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Surviving the Future: Academic Libraries, Quality and Assessment
By Gail Munde and Kenneth Marks
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About this ebook
Every academic library strives to make improvements - in its services, its effectiveness, and its contributions to overall university success. Every librarian wants to improve library quality, but few are knowledgeable or enthusiastic about the means and mechanisms of quality improvement. This book assists librarians to make sense of data collection, assessment, and comparative evaluation as stepping stones to transformative quality improvement. Creating value lies in a library’s ability to understand, communicate and measure what matters to users, and what can be measured can be managed to successful outcomes.
- Complex and fragmented subject matter is synthesized into clear and logical presentation
- Focuses on current research and best practices
- International in scope
Author
Gail Munde
Gail Munde is Assistant Professor, Library Science and Instructional Technology at East Carolina University in Greenville, North Carolina USA. Prior to teaching, she worked in academic libraries for 25 years as a department chair, Associate Director, and Associate Dean.
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