Understanding Key Performance Indicators
By Peter Adams
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About this ebook
Key Performance Indicators (KPIs) represent a set of measures focusing on those aspects of business performance that are the most critical for the current and future success of your business. There are lots of KPIs that should be measured within a business so I have selected the seven most important KPIs that you should start using today.
A Key Performance Indicator is a quantifiable measure a company uses to determine how well it meets the set operational and strategic goals. This means different businesses have different KPI's depending on their respective performance criteria or priorities. At the same time, the indicators are usually follow industry-wide standards.
KPI’s are an actionable scorecard that keeps your strategy on track. They enable you to manage, control and achieve desired business results.
Peter Adams
I help restaurants/cafes improve profitability/cash flows by strengthening operational and financial efficiencies to become more resilient, build a better future and offer fair rewards to their stakeholders. I am a virtual CFO, Accountant, Business Consultant and Coach helping small to large size organizations achieve their goals with my experience handling finances, accounts, business systems, business processes and many types of business documentation writing. I have over 30 years of business experience, culminating in my current position as one of the top qualified CFOs and Business Managers across all industry sectors.
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Reviews for Understanding Key Performance Indicators
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- Rating: 5 out of 5 stars5/5Very simple and straight forward for beginners ... Thank you Mr. Peter
Book preview
Understanding Key Performance Indicators - Peter Adams
Introduction
1.1 Key Performance Indicators
Key Performance Indicators (KPIs) represent a set of measures focusing on those aspects of business performance that are the most critical for the current and future success of your business. There are lots of KPIs that should be measured within a business so I have selected the seven most important KPIs that you should start using today. Do not be confused with the terminology of Key Results Indicators (KRIs).
1.2 Characteristics
Key Performance Indicators have the following characteristics.
KPIs are non-financial measures
KPIs are not expressed in monetary figures. When you put a dollar sign to a measure you have not dug deep enough. For example, sales made yesterday will be a result of sales calls made previously to existing and prospective customers, advertising, amount of contact with the key customers, product reliability, and so