Manager's Guide To Providing Feedback: The No Waffle Guide To Providing Feedback and Rewards
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About this ebook
Who is this book for?
Dread providing feedback to others? Worried about their reaction? Concerned that you will knock their confidence when all you want to do is help them to improve their performance? Then this book will be of benefit to you. It details how to deliver positive constructive feedback that leads to higher performance and how to use rewards to further motivate your team.
What will I learn?
-How to reduce the psychological effects of negative feedback
-How to ensure your feedback encourages feelings of achievement and challenge, rather than deflation.
-How to balance positive and negative feedback
-How to ensure feedback leads to higher goals.
-An understanding of the different types of rewards organisations provide to employees.
-An understanding of how different rewards impact on individual and team motivation.
-How to increase motivation without monetary rewards.
How will this book benefit me?
You will feel confident delivering feedback to your team members, whether this is in a formal performance appraisal or a more ad-hoc situation. You can rest assured that you are delivering feedback in the best possible way and as a result you will reduce the likelihood of a negative reaction. You will be also able to design a reward system that helps to motivate your team.
About the Author
Louise Palmer is a Business Psychologist and Executive Coach. She is the Managing Director of a UK based training company. Having worked in the psychology field for over 10 years, Louise has successfully trained managers of all levels to provide effective feedback in the workplace.
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Manager's Guide To Providing Feedback - Louise Palmer
Managers Guide to Providing Feedback
The No Waffle Guide To Providing Feedback and Rewards
Copyright © 2014 by Louise Palmer.
All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other non-commercial uses permitted by copyright law.
Contents
Providing Feedback
Rewards
References
Providing Feedback
People rarely question positive feedback, yet they frequently question negative feedback (Snyder and Cowles 1979).
Negative feedback can at times be hard to come by (Audia and Locke 2003). If an individual is asked to provide feedback, they may feel comfortable providing positive feedback, yet shy away from providing negative feedback. As a manager it is important that you provide both positive and negative feedback to your team members, but it is a delicate process. You need to communicate that you still think the employee is competent, and you are happy with their performance overall. We often hear employees comment along the lines of, ‘I am told in one