The Sensitive Supervisor
By Dan Hawkins
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About this ebook
Uncooperative, lacking compassion and abuse hurling. Just a few of the many traits that you may use to describe your supervisor. You always immerge yourself in to why your supervisors behaviours, actions and language are like the way they are. More often than not it boils down to one reason. Sensitivity, and the lack of it. For many of us, sensitivity is regarded as the epitome of weakness, but in fact it is a hidden power in which everyone can possess.
The Sensitive Supervisor is just that. To educate and understand the power of emotional and social intelligence in the workplace. To be able to understand and relate to colleagues and management alike. But above all, how to find and understand yourself.
The sensitive supervisor will take you on a short journey banishing the popular beliefs about sensitivity, and open up a new passage to building relationships, happiness and productivity in the workplace for everyone else and for yourself, using nothing other than emotional and social intelligence.
Dan Hawkins
Dan is a great believer in getting everyone to fulfil their potential and that it was his books are generally for. Much of his content is based own his own experiences and together with fact based information. He likes to include humour into his books as you might he able to tell from the GOAT selfie!
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The Sensitive Supervisor - Dan Hawkins
Introduction
Guiding small and heavily experienced teams, to being guided by insanely aggressive supervisors, I have seen both sides of the story, being the supervisor and being the supervised. It’s hard to make comparisons to which was the most enjoyable, the most stressful and which I gained the most from.
If we are judging this based from a salary or career prospective, then the role of supervisor would obviously appeal, but lacking certain skills and traits can lead it to being the most miserable and tedious decision you may choose.
By analysing, watching and noting the different styles, attitudes and behaviours of team members and supervisors alike, I was able to attain one conclusive outcome. That the art of emotional intelligence was what accelerated performance, productivity and relationships within the workplace. I know this as I would like to base myself as an emotional and socially intelligent person. This meant I have good people skills and that I was sensitive towards others, skills which I admired and was proud of. Along with having the necessary skill in the chosen filed, having the correct people skills and sensitivity was all I really needed to be a successful within the workplace.
The content in this book is geared towards being sensitive towards your team and sometimes even your managers. By using emotional and social intelligence the workplace can strive and your co-workers will have higher productivity and all round happiness, and your bosses will be constantly satisfied with your results. If everyone is happy then surely there is no reason for you to happy. It a win win win situation.
Having said that, by practicing persistently on these skills mentioned will further enhance your knowledge and understanding of sensitivity, and create you a whole new persona for you.
My role as a supervisor
In my second stint as kitchen manager in a branded restaurant I was determined to start building healthy relationships with my team as early as possible. Although only supervising a small team of 6 may seem easy and look uncomplicated, but when you have people of different skills, attitudes, personalities and even cultures the job becomes much more attentive.
I knew the only way I could start building trust with each of them was to be sensitive to their needs and beliefs. I found out enough information to give me the authority to make them more productive. Whether that was coming up with menu ideas as a team, or putting certain individuals on certain stations,