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    Watch Your Delivery
    Watch Your Delivery
    Watch Your Delivery
    Ebook71 pages32 minutes

    Watch Your Delivery

    By Gabriella van Rij

    ()

    Read preview

    About this ebook

    Most of us know we can stand to improve our communication style... but how? And what if we don’t know what we are doing wrong?

    In Gabriella’s third and most recent book (based on one of her popular presentations of the same name), we are shown hilarious scenarios of communication gone awry, told in comic and story format. But more importantly we are given a glimpse of what it means to watch our delivery and how to become the kind of communicator others will want to be around.

    “Watch Your Delivery was a gentle and funny reminder about how easy it is for me to change my tone for the better when dealing with my students and clients. It’s so important to take that breath and remind yourself that HOW you speak and communicate can change your results for the better and make others feel taken care of. We should ALL use this approach that Gabriella proposes, especially since we live in such a me-first world!”
    HollyJean Cosner
    Pilates Master

    “This comic-story style has an essential reflection on confronting these repetitive situations in our daily lives... Our delivery should be practiced daily to significantly improve our communication.”
    Dr. Claude R. Talmant
    Social Psychologist

    “Common sense is not so common nowadays, but this little book gave me the inspiration to dig deeper.”
    Lisa Raphael
    Artist, Photographer & Producer

    “Gabriella’s new book Watch Your Delivery creates a space where it’s safe for me to gain emotional intelligence. It’s so hard to own up to my faults, but Gabriella uses humor to help me feel like we are all connected, and I shouldn’t be ashamed. I can just focus on becoming a better person. I highly recommend this book!”
    Joseph Falasca
    Advertising Executive

    LanguageEnglish
    PublisherGabriella van Rij
    Release dateJun 3, 2016
    ISBN9781513611464
    Watch Your Delivery
    Author

    Gabriella van Rij

    GABRIELLA VAN RIJ [pronounced "Ray"] is the Kindness Expert, a keynote speaker, and the founder of the #daretobekind Movement. With a brave and compassionate voice, she speaks at businesses, universities, corporate training events, school assemblies, community centers, places of worship, and on network shows, inspiring audiences and organizations to tap into the power of kindness--the most underutilized skill in today's world.In 2010, Gabriella wrote her first book With All My Might, her mesmerizing memoir of one of the first cross-cultural adoptions of the 1960s. In 2014, Gabriella published I Can Find My Might, part self-help and part practical resource for students, parents, and educators. Shortly after her second book was published, she directed and produced a documentary, Our Silence Is Complicity, released in the fall of 2014, to raise awareness on the devastating effects of bullying. Watch Your Delivery, Gabriella's third book, is based on one of her popular presentations of the same name, was published in 2016.Her latest book, Kindness Is A Choice, is a down-to-earth guide on why Kindness is underutilized today, how the lack of it affects every sphere of our lives, and what we stand to gain by choosing Kindness at every opportunity.She has been seen by millions on Dr. Phil, ABC, CBS, NBC, and FOX. She also writes for the NY Daily News.Visit her at: https://www.gabriella.global/

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      Book preview

      Watch Your Delivery - Gabriella van Rij

      Watch Your Delivery Cover

      Watch Your Delivery

      Gabriella van Rij 

      Copyright © Gabriella van Rij 2016  

      Published by We Open Doors, Inc. Publishing at Smashwords 

      TitleWYD

      By Gabriella van Rij © 2016.

      We Open Doors, Inc.

      Printed in the United States.

      All rights reserved. First edition.

      No part of this book may be reproduced or

      transmitted in any form or by any means

      without written permission from the author.

      ISBN 978-1-5136-1146-4

      For more information about this book, to purchase

      multiple copies, or to schedule the author for

      speaking engagements, please contact:

      Bobbie Folsom (Manager) 1.844.888.KIND

      Edited by Tomoko Matsuoka

      Cover design and illustrations by Yoko Matsuoka

      I dedicate this book to

      Bobbie Folsom & Tomoko Matsuoka

      A simple thank you

      Contents

      Introduction

      Part 1: Action/Reaction

      Part 2: Tone

      Part 3: Split-Second Judgments

      Part 4: Fear-Based Communication

      Part 5: Body Language

      Part 6: A Positive Perspective

      Closing

      Acknowledgements

      About the Author

      Introduction

      I am impatiently punching buttons on my mobile phone. Siri,¹ as always, does not understand my accent…

      My blood pressure is rising. I know it’s crazy… It’s just a machine, but I am ready to throw it against the wall and have it shatter into thousands of pieces… I can’t believe it! I’m so upset, but I can’t give up now. I try it one more time. I now talk real, real slow to Siri, but it has already stopped. I keep hitting the Siri button…

      I cannot have a dumb little machine get the best of me. Between clenched teeth, I am whispering obscenities that should never be said out loud. With a huge bang, I drop the stupid phone and say, What a terrible piece of junk! I stomp out of the room and slam the door!

      For the next hour, I am so triggered that I cannot do any work. Actually, all I do is sit and stew… I feel like a bull with steam coming out of my nose! Grrr…

      After a moment, I take a deep breath. It’s only a machine… I definitely did not watch my delivery! On the contrary, in the privacy of my office, I said things to this little machine that were unfiltered, uncensored, and totally unacceptable!

      1. Siri is Apple’s personal assistant that uses voice-recognition software to perform tasks.

      infinity.jpg

      Has this ever happened to you? Of course it has! We all operate technology every day that does not always do what we ask it to, but the truth is it’s not only with technology, we face this everywhere.

      At the office, at home, in transit, at a restaurant, while shopping, literally everywhere…

      Watch your delivery? Do you? Right now, ask

      Enjoying the preview?
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