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    JoyPowered™: Intentionally Creating an Inspired Workspace
    JoyPowered™: Intentionally Creating an Inspired Workspace
    JoyPowered™: Intentionally Creating an Inspired Workspace
    Ebook206 pages3 hours

    JoyPowered™: Intentionally Creating an Inspired Workspace

    By JoDee Curtis

    ()

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    About this ebook

    Are you settling for a tolerable workspace? JoDee Curtis, SHRM-SCP, CPA challenges you to make yourself and your workspace JoyPowered™! Find out how to create a dynamic and inspired workspace by focusing on strengths instead of fixating on weaknesses.

    JoyPowered™ helps organizations and individuals understand how to structure their relationships and environments to focus on their strengths, bringing out the best in others and themselves. A healthy work culture doesn’t have to start at the top; an inspired workspace starts with YOU!
    LanguageEnglish
    PublisherBookBaby
    Release dateAug 22, 2016
    ISBN9781483580289
    JoyPowered™: Intentionally Creating an Inspired Workspace

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      Book preview

      JoyPowered™ - JoDee Curtis

      978-1-48-358028-9

      Intro: Write That in Purple Ink!

      After working in CPA firms for 21 years, I was determined to create a company that was not named after the founder, even though that happened to be me. I knew nothing about marketing, branding, or business development, but I wanted the business and its name to reflect positivity and a sense of wanting to help our clients.

      When my youngest son came home from his elementary school’s musical practice telling me his favorite line, I knew I had my name. My son played Grandpa Joe in the musical Willy Wonka Jr. His favorite line was, "Charlie – remember we may be starving, we may be poor, but the Bucket family always thinks positive! Write it in purple ink, Charlie. Purple ink." In May 2010, Purple Ink LLC was born.

      StrengthsFinder

      Although I previously had taken the Clifton StrengthsFinder assessment, I was not making the connection at that time that one of my top 5 Signature Themes was positivity. It was not until 2015, when I became certified by Gallup as a Clifton StrengthsFinder coach, that I realized how important positivity was for me. Not just in my own company, but I wanted it for my clients as well. Although I’m a huge fan of StrengthsFinder and want to recommend it for individuals, teams, and businesses as much as I can, this book is not just about StrengthsFinder. The power of understanding what you do best and what your team does best, though, is undeniable. StrengthsFinder is a quick, easy, inexpensive way to find this out. In this book, I’ll address ways my team, our clients, and friends have created JoyPowered™ workplaces with or without StrengthsFinder.  We’ll teach you how to do it, too.

      Who is this book for?

      Anyone who wants to make their workplace better. It can start with one employee at the bottom of the food chain, but might also come from the middle manager, a line leader, or the President. It’s for anyone who wants to make their culture a better place to come to every day – whether you work from home, in the corner office, on the line, or in a cubicle. It might also apply to your corner of the company; it might be the leadership team, the accounting department, the shop floor, or even an office of one. It can start with one person, one team, one division - it can grow from there. It starts with YOU, wherever you are.

      A JoyPowered™ workplace can seem out of reach, but it is just a matter of making a series of small, intentional changes. It can change your organization - and your life!

      I slept and dreamt that life was joy. I awoke and saw that life was service. I acted and behold, service was joy.

      ― Rabindranath Tagore

      Start with Engagement

      JoyPowered™ is a step up from engaged. Since engaged is a more commonly used term, though, let’s start by defining it: 

      Engaged employees are involved in, enthusiastic about, and committed to their work. Gallup’s extensive research shows that employee engagement is strongly connected to business outcomes essential to an organization’s financial success, such as productivity, profitability, and customer engagement. Engaged employees drive the innovation, growth, and revenue that their companies need.

      - U.S. Employee Engagement Reaches New High in March, by Amy Adkins, dated April 13, 2016, www.gallup.com

      In March 2016, Gallup reported the highest level of engagement in US workers since their survey began in 2011. The percentage of U.S. workers whom Gallup considers engaged in their jobs averaged 34.1%.

      Great news, right? Engagement is at its highest ever! But 34%? If you have 100 employees, 34 are engaged; 66 are not. Have 1,000 employees? 340 are engaged; 660 not. That’s scary! No wonder we complain so much about customer service! If the chance that we are dealing with someone who is engaged is only 1 in 3, it’s likely that our chance of good customer service is only 1 in 3, as well.

      This book is about JoyPowered™ cultures – a level above engaged – and only 34% of employees are even engaged? Maybe I’m jumping ahead a bit. With my futuristic strength, that’s easy for me to do! I’ll slow down a bit, though, and focus on engagement before diving into JoyPowered™.

      Does culture start at the top?

      Every time I hear someone talk about culture (and I hear people talk about culture a LOT) they say, Culture must start/change at the top. I respectfully disagree. I wildly disagree. Okay, umm, I think that’s ridiculous.

      As many of the business books say, clearly the tone can be set at the top. I’m good with that. But culture? That is for the majority. That, my friends, can start with you, no matter where you are. Each of us has the power to influence our environments, even in a negative environment. We can take the initiative to be positive, and it will spread.

      Are there low expectations for a positive culture?

      In a survey not nearly as accurate, scientific, or reliable as Gallup’s, I asked hundreds of people if they had a positive culture, and why they would describe it as positive. Overwhelmingly, most people said they had a positive culture, but their responses to what made it positive led me to think they had pretty low expectations. Trust and respect were common answers. Of course, I believe these are important, but they seem pretty basic. I would hope that trust and respect were a given, part of our expectations for a safe environment, a step below or at least at the core of a positive culture. Maybe I’m a bit naïve - I do have the positivity strength, so I’m totally naïve at times - but I’ve also been spoiled to spend most of my career in cultures where I had trust and respect within a positive culture.

      These types of answers led to me to think that my question was too general. What I wanted to know, I guess, were the differences between a safe environment and a truly positive culture.

      What is a positive work culture?

      I asked people how they would describe a positive work culture. Here are some of the answers:

      It’s about development and growth

      Staff is always willing to support in any way that is possible. The culture fosters growth – Bonnie S.

      I can be successful and accomplish what is expected of me. I think we try to make it so everyone can learn, grow, and succeed - Elli J.

      I'm constantly pushed to learn new ways to improve myself and improve my clients’ experience with our organization. While I'm encouraged to always be improving & innovating, my organization provides me the time to dedicate myself to searching, learning, & then applying what I've learned to my organization/clients. – Michael P.

      The culture is one of change and opportunity. – Erin S.

      Employees are empowered to make decisions & collaborate. – Jeremy Y.

      It’s about having fun at work

      We try to have fun every day doing what we do – Lisa P.

      Celebrating when customers successfully met their goals, no matter how small or large. – Lisa M.

      We stay focused on delivering value to the client and have fun doing it. – Chris S.

      It’s about people who care

      We have a high number of employees who are actively engaged in their work and are truly passionate about it. – Amanda G.

      Everyone respects each other, and we leverage our talents. There are certainly times when we are challenged, but we know we have the support of each other to keep it going – Linda D.

      It is a place where people can be honest and open with one another. I think people like to come to work and support one another. People feel free to speak their minds. – Fr. Richard D.

      My work setting is unique in that the owners/bosses are not from the US (from India), and they view their employees truly as family. With family there are always frustrations but overall a positive environment. – Leslie M.

      We are collaborative and compassionate. These are things that I consider create a positive environment; that is, one which leverages a person's personal values, encourages growth or exploration and lifts the spirit to greater things tomorrow than yesterday. – Tim M.

      As an educator, there is extra pressure to model behaviors you want others (students and staff) to emulate. As a Title I school many of our students come from poverty and we feel a responsibility for school to be a refuge and opportunity oasis. – Alice S.

      It’s about the team

      Teamwork, collaboration, constantly learning = positive culture – Stephanie D.

      "Our culture is very positive because of the team aspect, the autonomy, & the entrepreneurial spirit we encourage. We strive for excellence and hire great team members who accept and embrace that challenge. We allow flexibility and don't

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