Digital Information Revolution Changes in Canada: E-Government Design, the Battle Against Illicit Drugs, and Health Care Reform
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About this ebook
All of us at one time or another will deal with the health care system. As this book shows, this system is to be shaped by technology in the future. Readers will gain unique insights from this book into what is normally kept behind closed conference room doors, and they will be better equipped to make informed decisions about their health care and personal information in the future.
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Digital Information Revolution Changes in Canada - Scarlett Kelly
Digital Information Revolution Changes in Canada:
E-Government Design, the Battle Against Illicit Drugs, and Health Care Reform
Scarlett Kelly
Published by Lammi Publishing, Inc., headquartered in Coaldale, Alberta, Canada.
http://lammipublishing.ca
Copyright © 2016 by Scarlett Kelly
All rights reserved.
Credits
Text editing by Karen Hann
Cover design by Paul Hewitt Battlefield Design, UK
Ebook formatting by www.ebooklaunch.com
For my mom, who has always been supporting, loving, and believing in me.
For my dad, in memoriam: his sudden passing on December 29, 2015 cast the deepest emptiness in my heart, but I will fill the emptiness with love from him and to him.
For Dr. Kathleen McConnell, Ms. Maria Bourgeois, Ms. W.H. Carrie Wei, and Ms. Mariana Carrera, who are my mentors, my guardian angles, and my closest friends.
This book is also dedicated to my friends all over the world, for their kindness and friendship—I would not become who I am without any of them.
Contents
1. Introduction
2. Opportunities and Challenges Appear Hand-in-Hand
3. E-Government: Assurance, Identity, and Trust
3.1 Background
3.2. Scope of Canadian E-Government: Trust as a Goal and Assurance to Establish Trust
3.3 Prospects of E-Government: Identity
3.4. Challenges
3.5 Case Study
3.6 Summary
4. The Battle against Illicit Drugs
4.1. Background
4.2. Actions and Limits
4.3. Considering a National Standardized PMP
4.4. The Next Step
5. Health Care Reform
5.1. Background: Problematic System
5.2. From Open-Federalism to Federal Leadership
5.3 Canadian Health Act and Competition
5.4. Fear of Change
5.5 Privacy and Security
5.6. Strategies and Challenges
5.7. Case Study
5.8. Summary
6. Recommendations for Successful Transformation
6.1. Federal Leadership
6.2. Increasing the Government’s Capacity for Handling Information
6.3. Expanding the Privacy Act
6.4. Strategic Thinking of Funding
6.5. Influence to Embrace Cultural Changes
7. What Happens Next
Acknowledgements
About the Author
References
1. Introduction
In this book, we will examine the applications of digital information systems in government organizations and recommend ways to overcome obstacles during implementation of the same. New information systems and technologies, such as the Internet and the subsequent trend of digitization and online availability are currently transforming our lives (Rayward, 2014, p. 682). Such new systems and technologies have brought about a digital information revolution. Five hundred years ago, Western civilization had another information revolution through the advent of printing, the success of which can be read as a prediction of the significance of the digital information revolution today. The vast amount of information flow about religion and politics and the expanding range of users of printed information required a change in the legal and commercial frameworks for the production, regulation, and dissemination of information and its sources (Rayward, 2014, p. 682). Printing also brought the communication revolution (Rayward, 2014, p. 683), as information could be shared between different institutions and populations as well as be passed on to the next generations. Therefore, printing brought fundamental legal, political, organizational, and social changes that shaped western society and civilization.
The digital information revolution has performed similar functions as printing in the way it has changed the world. The biggest difference is speed, as digitalization features global-level information flow and upgrade at rates that have never before been imagined. These features have challenged the traditional systems of information management because the traditional physical access to official administrative recorded information is inadequate to handle the expanding mass of information necessary for governments, business, industry, and research (Rayward, 2014, p. 701, 702). Communications have also reached to a new level. For example, email and social media have proven that communications can be achieved in minutes, not the days demanded of printing materials like mail. However, crisis can occur if the increased volume, complexity, and exponential growth of information have overgrown the capacity of the current information management style and culture (Rayward, 2014, p. 701). Moreover, countries are still debating about policies to achieve the developments in digitization and globalization that will be adequate to handle traditional printing methods as most organizations adapt to or replace previously established information management with new, ubiquitous, multifunctional, and cheaper digital information management systems (Rayward, 2014, p. 703, 704).
Library and Archives Canada (LAC) defines digital information as information that can be created everywhere, stored everywhere, and consumed everywhere
(2007, p. 8). Canada has made some progress in archiving, as demonstrated by Canada’s scientific Infostructure (Csi), which is maintaining 7 million journal articles in science, technology, and medicine, and providing universal, seamless, and permanent access to scientific content for Canadians (LAC, 2007, p. 27). AMICUS is a national catalogue that provides 30 million records from 1300 Canadian libraries free of charge (LAC, 2008). However, the Canadian government’s creation, storage, and consumption of e-records are behind many other countries in