Storytelling for User Experience: Crafting Stories for Better Design
By Whitney Quesenbery and Kevin Brooks
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Currently unavailable
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About this ebook
We all tell stories. It's one of the most natural ways to share information, as old as the human race. This book is not about a new technique, but how to use something we already know in a new way. Stories help us gather and communicate user research, put a human face on analytic data, communicate design ideas, encourage collaboration and innovation, and create a sense of shared history and purpose. This book looks across the full spectrum of user experience design to discover when and how to use stories to improve our products. Whether you are a researcher, designer, analyst or manager, you will find ideas and techniques you can put to use in your practice.
Whitney Quesenbery
Whitney is a user experience researcher and usability expert with a passion for clear communication. Her projects include work for the National Cancer Institute (US), The Open University (UK) and IEEE (worldwide). She enjoys learning about people and using those insights to products where people matter. Pursuing her interest in the usability of civic life, she has served on two US government advisory committees: updating US “Section 508 accessibility regulations and creating standards US elections. She was president of the Usability Professionals’ Association (UPA) International, on the board of the Center for Plain Language, and is a Fellow of the Society for Technical Communications. Whitney is the author, with Kevin Brooks of Storytelling for User Experience: Crafting stories for better design (Rosenfeld Media, 2010). She’s also proud that her chapter “Dimensions of Usability in Content and Complexity turns up on so many course reading lists.
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Reviews for Storytelling for User Experience
2 ratings1 review
- Rating: 1 out of 5 stars1/5I started reading this book for a UI book club. I got to page 75 and hadn't learned anything beyond how a story is structured and why people tell stories. These are things that I already learned as an undergraduate English major. I was wondering how stories could apply to my current job as web applications developer, but I got too frustrated with the lack of information that I never made it far enough in the book to find out. Hopefully the author gets around to the topic of the book before it ends, but I will never know.
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