Empowering the 21st Century Worker
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About this ebook
This book, Empowering the 21st Century Worker, will expose the research, analysis, implications and findings of on the job training for one learning organisation. It takes a close look at the processes and infrastructure in place for employee training and whether positive organisational change is the result. In an economy that has seen more businesses failing in the last decade, than the previous 100 years, it is always a good investment to conduct initiatives such as on-the-job training; this is an important aspect of fostering positive organisational change. It is also one of the more direct and efficient means of employee empowerment. Any employer, with business and money concerns understands the true path to success and establishing a long-term business, understands that one must give your employees the knowledge, skills and attitudes to get the job done right.
Denise N. Fyffe
Denise Fyffe, B.Sc., PGDip, pursuing M.Ed, worked in the education and training and IT industry for more than 15 years. Performed training, website administration, and software implementation of LMS and LCMS for various universities and organizations. In addition to studying Software Development and Design, she completed her Bachelor’s degree in Career Development and Counseling and a Post Graduate Diploma in Education. Denise authored more than 40 fiction and non-fiction books.
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Empowering the 21st Century Worker - Denise N. Fyffe
EMPOWERING THE 21ST CENTURY WORKER
Denise N. Fyffe
A Note to the Reader
In an economy that has seen more businesses failing in the last decade, than the previous 100 years, it is always a good investment to conduct initiatives such as on-the-job training; this is an important aspect of fostering positive organisational change. It is also one of the more direct and efficient means of employee empowerment. Any employer, with business and money concerns understands the true path to success and establishing a long-term business, understands that one must give your employees the knowledge, skills and attitudes to get the job done right.
This book, Empowering the 21st Century Worker, will expose the research, analysis, implications and findings of on the job training for one learning organisation.
Denise N. Fyffe
Empowering the 21st Century Worker
© 2017 Denise N. Fyffe, Kingston, Jamaica.
First published 2015
Other than, as permitted by law, no part of this publication may be reproduced, stored in a retrieval system or transmitted, in any form by any means, without the prior written consent of the creator or the publisher or a licence from the Jamaican Copyright Licensing Agency (JAMCOPY). To obtain a JAMCOPY licence, visit www.jamcopy.com or its registered office at 17 Ruthven Road, Kingston 10, Jamaica.
Book design and production by Denise N. Fyffe
Cover design by Denise N. Fyffe
Jamaica Pen
Kingston, Jamaica
TABLE OF CONTENTS
EMPOWERING THE 21ST CENTURY WORKER
ABOUT THE AUTHOR
PREFACE
INTRODUCTION
ANALYSIS AND DISCUSSION
IMPLICATIONS AND RECOMMENDATIONS
GLOSSARY
REFERENCE
BOOKS BY DENISE N. FYFFE
GET CONNECTED
ABOUT THE AUTHOR
Denise N. Fyffe, B.Sc., PGDip, b.1981 in Kingston, Jamaica, since 2002 she has worked for such organisations as Infoserv Institute of Technology, Heart Trust NTA, Pearson Education and the University College of the Caribbean.
In addition to studying Software Development and Design offered from the Caribbean Institute of Technology, she completed her degree in Career Development and Counselling and Post Graduate Diploma in Education at the Vocational Training and Development Institute. As a child, she attended Harbour View Primary and Camperdown High. Denise holds fast to the philosophy that you should follow your interests as knowledge empowers you. She advises that you should never put on limitations on your potential.
For over a decade Denise has authored more than 30 books and assited others in producing written materials, globally, and distributing her work on several websites. Her morals are deeply rooted in Christian principles and she lives to be a genuine example of her faith.
PREFACE
An employer’s obligation to their workers does not start and stop at providing them with employment. More is required for them to contribute consistently and positively to the company; also for them to increase that level of productivity for their entire tenure at the organization. Business owners might think that if they employ certain empowerment practices, like encouraging open communication, setting up a system of rewards, defining roles clearly, or insisting on accountability; that these strategies alone will ensure employee empowerment. No, they will not.
It is advantageous and less stressful on management when employee involvement is practiced. This practice allows the worker to make instant job related decisions rather than referring to their supervisors and managers continually. This empowers the worker who performs more efficiently and is better able to perform at higher levels once promoted. While employee empowerment refers to them being able to make autonomous decisions, that are not at the managerial level.
Employee empowerment must be adopted fully. It must be seen as a philosophy, stitched into the fabric of the organization’s culture and piped through every employee policy. Business owners can only benefit from such acts of enabling workers’ confidence and providing a vehicle whereby they are permitted to excel and exceed their potential. With accessible training opportunities, workers will become more