Investigations: 150 Things You Should Know
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Investigations: 150 Things You Should Know, Second Edition, explores the essential tips and techniques for security investigations, providing a useful reference for those at any stage of their security career. This practical guide covers the legal guidelines that all investigators must follow. Through anecdotes, case studies and documented procedures, the authors present the most complete collection of investigative information available. Readers in the security and law enforcement fields will find this book easy to use and understand when seeking explanations about a wide variety of investigative topics, including constitutional law, documentary evidence, surveillance equipment, interviewing, interrogating and reporting.
- Offers a comprehensive overview of security investigations
- Provides simple practical tips for busy security professionals
- Blends theory and practice with specific focus on today’s global business and social environment
- Provides legal guidelines that must be followed for proper private security investigations
Lawrence J. Fennelly
Lawrence J. Fennelly is an internationally recognized authority on crime prevention, security planning and analysis, and on the study of how environmental factors (CPTED), physical hardware, alarms, lighting, site design, management practices, litigation consultants, security policies and procedures, and guard management contribute to criminal victimization. Mr. Fennelly was previously employed with Apollo Security, Computershare, Inc., as well as a sergeant at Harvard College, employed by the Harvard University Police Department in Cambridge, Massachusetts. He was trained as a crime prevention specialist and served in this capacity for over 21 years at Harvard. He was also the department’s training officer and assistant court officer. As part of his role as an officer at Harvard, Larry also was a deputy sheriff in both Suffolk and Middlesex counties (Massachusetts). Mr. Fennelly is a frequent speaker and lecturer on CPTED, physical security, school crime, and other issues. He serves as an expert witness who works closely with attorneys in defense as well as plaintiff cases, assisting in case preparation, offering knowledgeable questions to ask the opposing side, etc. He has also done a considerable amount of consultant work throughout the United States. His experience ranges from identifying vulnerabilities to conducting security and lighting surveys, working with architects to design and implement security, and developing long range guard training programs and risk assessments of various facilities. He is also a prolific author. His titles include such well-known security books as "Crime Prevention Through Environmental Design," "Effective Physical Security," and "Handbook of Loss Prevention and Crime Prevention."
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Investigations - Lawrence J. Fennelly
Investigations
150 Things You Should Know
Second Edition
Lawrence J. Fennelly, CPOI, CSSI
Marianna A. Perry, M.S., CPP, CPOI
Table of Contents
Cover image
Title page
Copyright
Dedication
Preface
Part 1. The Role of the Investigator
1. Miranda Warning
2. Qualities of the Investigator
3. Investigator Job Description: 32 Discrete Services
4. Basic Duties of the Crime Scene Investigator
5. Responsibilities of Investigators at Crime Scenes
6. The Importance of Effective Report Writing
7. Interviewing and Interrogating
8. Interpreting NonVerbal Communication: Body Language
9. The Art of Investigative Interviewing
10. Investigative Interviewing: Types of Questions
11. Investigative Interviewing: Closed Questions
12. Investigative Interviewing: Open Questions
13. Investigative Interviewing: Types of Open Questions
14. Investigative Interviewing: Question Filter Factors
15. Investigative Interviewing: Tactics When Seeking a Confession
16. Law Enforcement and the Forensic Pathologist
17. Pre-planning Major Case Investigations
18. Phrases and Proper Names You Should Know and Understand
19. Levels of Authority: Security Personnel
20. Private Detectives/Private Investigators, Insurance Investigators, Forensic Science Technicians, Forensic Veterinarians, and Other Law Enforcement Officers
Part 2. The Basics About Evidence
21. Crime Scene Investigator/Evidence Technician’s Kit
22. Definitions and Purpose of Evidence
23. Nature of Physical Evidence
24. Crime Scenes
25. Collect, Identify, and Preserve the Evidence at a Crime Scene
26. Collection and Preservation of Evidence
27. How to Collect, Mark, and Package Physical Evidence
28. Requests for Examination(s) of Evidence
29. Prepare Evidence and Paperwork Necessary for Crime Laboratory Examinations
30. Shipment of Evidence
Part 3. Types of Evidence and Evidence Examination
31. The Rules of Evidence
32. Miscellaneous Evidence Examinations That Can Be Performed at a Laboratory
33. Evidence: Types of Examinations
34. Examinations for Informational Purposes
35. Types of Specialized Assistance and Examinations Available
36. Shoe Print and Tire Tread Impression Evidence
37. Paint Examination Techniques
38. Arson Evidence
39. Preservation of Fire Evidence
40. Handling Procedures for Fire Evidence
41. General Considerations—Fiber Evidence Crime Scene
42. Fiber Evidence and the Wayne Williams Trial
43. Fibers and the Crime Laboratory
44. Hair Evidence
45. How Hair and Fiber Examinations Aid the Investigation
46. Information Determined From Examination of a Hair
47. Information Determined From Fiber Examinations
48. Stolen Vehicle Evidence
49. Clandestine Business Records Analysis
50. Evidence at the Crime Scene of a Bombing
51. Explosive Evidence
52. Toxicology Examinations and Suspected Cases of Poisoning
53. Pharmaceutical and Drug Evidence
54. General Chemical Analysis Examinations
55. Glass Fibers and Fiberglass Insulation Materials Evidence and Collection of Glass Evidence
56. Soils, Dusts, Debris Evidence and the Value of Soil as Evidence
57. Collection of Soil Specimens as Evidence
58. Insulation Evidence From a Safe
59. Building Materials Evidence
60. Evidence From Ores, Minerals, Rock and Ceramics, Abrasive Materials, and Precious Stones
61. Mineralogy Examinations
62. Serology Examinations
63. Information Determinable by Blood Tests
64. Collection, Identification and Wrapping of Bloodstained, and Other Significant Body Fluids Evidence
65. Secretors and Secretor Status
66. DNA Examinations: DNA Testing
67. Collection, Identification, and Packaging of Evidence Stained With Body Fluids
68. The Rape Case—Special Evidence Considerations
69. Types of Firearms Evidence
70. Gunshot Residue Examinations
71. Obtaining Evidence in Tool Mark Cases
72. Tool Mark Identification Evidence
73. Tool Mark Examinations
74. Plastic Cast/Impression of Numbers Stamped in Metal
75. Paints, Plastics, Cosmetics, and Tape Evidence
76. Fluorescent Powders, Dyestuffs, and Other Marking Materials
77. Types of Document Examinations
78. Document Examinations
79. Documentary Evidence
80. Obtaining Known Handwriting Samples
81. Obtaining Known Printer Samples
82. Reference Files of Known Standards
83. Questioned Material Files
84. Photographic Examinations and Bank Robbery Video Footage
85. Impressions in Different Surfaces
86. Impressions on Firm Surfaces
87. Forensic Linguistic Analysis (Authorship/Speaker Identification)
Part 4. Conducting the Investigation
88. Sources of Investigative Information
89. Crime Scene Equipment Checklist 144
90. Investigations: 50 Things You Should Know
91. Hazards and a Crime Scene
92. Surveillance
93. Informants
94. Entrapment
95. Polygraph Examinations
96. Bank Robbery and Bank Security
97. Investigations of Bank Night Depository Trap Devices
98. Definition of Robbery
99. Checklist: Robbery Investigations
100. Cigarette Identification File
101. Firearms Identification
102. Standard Ammunition File
103. Traffic Accident Investigations
104. Hit-and-Run Traffic Accident Investigations
105. Vehicle Searches
106. Vehicle Searches, Inventory, and Impoundment
107. Vehicle Search Checklist
108. Photographs of Fatal Traffic Accidents
109. Computer Fraud and Investigation
110. Definition of Arson
111. Fire Investigations
112. Checklist for Arson Investigations
113. Homicide Investigations: 70 Things You Should Find Out About the Victim
114. Cutting and Stabbing Investigations: Five Things You Should Know
115. Buried Body Cases
116. Death Scene Checklist
117. Radiation Hazards and Radiation Protection During Investigations
118. Radiation Detection Equipment
119. Definition of Burglary
120. Checklist: Burglary
121. Sketching a Crime Scene
122. Crime Scene Floor Plan
123. Bullying in the Workplace: How to Conduct an Investigation
124. Missing and Exploited Children
125. Five Things to Know About Missing Persons Reports
126. Checklist: Pedophile Investigations
127. Internal Theft
128. Digital Photo Array or Mug Book
129. Preventing and Investigating Identity Theft
130. Employee Applications and Background Investigations
131. Checklist: Notification That a Victim Has Been Found
132. The Lucky
Investigation
133. The Sloppy
Investigation
Part 5. Crime, Investigations, and the Legal System
134. Uniform Crime Reporting
135. Freedom of Information Act
136. The Constitution, the Fourth Amendment
137. The Constitution, the Fifth Amendment
138. The Constitution, the Sixth Amendment
139. The Constitution, the Eighth Amendment
140. The Constitution, the Fourteenth Amendment
141. Warrantless Searches of Persons Incident to Arrest
142. Clearance and Arrest
143. Arrest Tactics
144. Arrest by Private Citizens
145. Arrest and Detention: 21 Things You Should Know
146. The Arraignment
147. The Grand Jury
148. The Burden of Proof at a Criminal Trial
149. Hate Crimes: A Policymaker’s Guide
150. The Real Problems in American Justice
Conclusion
Index
Copyright
Butterworth-Heinemann is an imprint of Elsevier
The Boulevard, Langford Lane, Kidlington, Oxford OX5 1GB, United Kingdom
50 Hampshire Street, 5th Floor, Cambridge, MA 02139, United States
Copyright © 2018 Elsevier Inc. All rights reserved.
No part of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or any information storage and retrieval system, without permission in writing from the publisher. Details on how to seek permission, further information about the Publisher’s permissions policies and our arrangements with organizations such as the Copyright Clearance Center and the Copyright Licensing Agency, can be found at our website: www.elsevier.com/permissions.
This book and the individual contributions contained in it are protected under copyright by the Publisher (other than as may be noted herein).
Notices
Knowledge and best practice in this field are constantly changing. As new research and experience broaden our understanding, changes in research methods, professional practices, or medical treatment may become necessary.
Practitioners and researchers must always rely on their own experience and knowledge in evaluating and using any information, methods, compounds, or experiments described herein. In using such information or methods they should be mindful of their own safety and the safety of others, including parties for whom they have a professional responsibility.
To the fullest extent of the law, neither the Publisher nor the authors, contributors, or editors, assume any liability for any injury and/or damage to persons or property as a matter of products liability, negligence or otherwise, or from any use or operation of any methods, products, instructions, or ideas contained in the material herein.
Library of Congress Cataloging-in-Publication Data
A catalog record for this book is available from the Library of Congress
British Library Cataloguing-in-Publication Data
A catalogue record for this book is available from the British Library
ISBN: 978-0-12-809486-0
For information on all Butterworth-Heinemann publications visit our website at https://www.elsevier.com/books-and-journals
Publisher: Candice Janco
Acquisition Editor: Candice Janco
Editorial Project Manager: Hilary Carr
Production Project Manager: Punithavathy Govindaradjane
Designer: Matthew Limbert
Cover Image Credit: Karen Camilovic with Camilovic Creative
Typeset by TNQ Books and Journals
Dedication
I wish to dedicate this book to my granddaughters, Maggie Boyce, Abby & Emma Fennelly, and Claire & Megan Fennelly. The future is yours.
Lawrence J. Fennelly
I dedicate this book to the law enforcement officers and security professionals I have worked with throughout the years. I appreciate your camaraderie, support, and friendship.
Marianna A. Perry
Preface
This book is the third in a series of 150 - Books.
The first was Physical Security: 150 Things You Should Know, and the second was 150 Things You Need to Know About Security.
You’re probably thinking that it might be difficult to come up with 150 items, but it really was not that hard. We included topics such as a death scene checklist, name of the deceased, drug paraphernalia evidence, deviate sexual practices, hair evidence, latent or patent fingerprints, palm prints, footprints, narcotics, responding officer’s responsibility, hit-and-run traffic accident investigations, collection, identification and packaging of evidence, dyestuffs and silver nitrate, cyber harassment, cyber impersonation, Nigerian 419 scams, romantic scams, private detectives/private investigators, insurance investigators, forensic science technicians, forensic veterinarians and detectives, and other law enforcement officers.
Clearly, we realize that people needed to be educated about good investigative practices, especially on the proper handling of evidence. Types of evidence are changing, and investigative technology is moving us forward at an incredible pace.
When we say, "150 Things You Need to Know," we understand that there are more than 150 things that practitioners need to know and be aware of. This book presents information in an easy-to-read format and covers a variety of topics. Each section of this book was carefully placed for your review. An investigation doesn’t have to be complicated, but it does have to be specific.
For more information on this topic, Gene Ferraro with Forensic Pathways, Inc. has written several excellent books on investigations.
It is our intent to motivate everyone in the security profession to strive for higher levels of awareness and preparedness for the years ahead. This is the responsibility of all of us who are a part of the security profession and who must deal with the questions of where we are leading the discipline and how the role of security will support the organizations of the future.
Lawrence J. Fennelly
Marianna A. Perry
Part 1
The Role of the Investigator
Abstract
An effective investigator must possess certain qualities and be knowledgeable about job duties required for the position. Investigators must be proficient in interviewing and interrogation techniques and also be good communicators—both verbally and in written correspondence, to accurately relay information and document findings and progress during an investigation. Investigators collect information from both witnesses and suspects.
Keywords
Assessment; Botanist; Build and enhance rapport; Cause of death; Circumstantial evidence; Closed questions require only a simple answer; District manager; Diversion questions; Effective investigator; Evaluation; Forensic odonatologist; Forensic pathologist; Forensic science technicians; Forensic veterinarians; Indirect questions; Insurance investigators; Intentional liability/strict; Interviewing and interrogation techniques; Law enforcement officers; Leading questions; Levels of authority; Liability/civil; Liability/gross liability; Liability/vicarious; Maintain a positive attitude; Maintain positive power and control; Miranda Warning; Murder cases; Natural disease; Neutral stance; Observation; Open questions; Pointed questions; Private detectives; Private investigators; Reflective questions; Searches and seizures-fourth amendment; Security managers; Seeking a confession; Self-appraisal questions; Suspect(s); The investigator; The power of security personnel; Verbal communication; Witness(s); Written correspondence
1. Miranda Warning
¹
The wording used when a person is read the Miranda Warning, also known as being Mirandized,
is clear and direct:
• "You have the right to remain silent.
• Anything you say can and will be used against you in a court of law.
• You have the right to an attorney. If you cannot afford an attorney, one will be provided for you.
• Do you understand the rights I have just read to you?
• With these rights in mind, do you wish to speak to me?"
Those who have police powers and the authority to make an arrest are required to Mirandize a suspect if they intend to interrogate that individual. Generally speaking, a Miranda Warning is usually not necessary from a security officer.
The individual being arrested is still required to answer questions about his or her name, age, address, etc. He or she can also be searched to protect the police officer.
If individuals have been Mirandized and waive their rights, meaning they wish to speak to police freely without an attorney present, they can change their mind at any time and plead the fifth,
meaning they no longer wish to answer questions, or that they have changed their mind and wish to have an attorney present.
2. Qualities of the Investigator
²
To the uninitiated, the aspirant, and the distant observer, there is an aura of romanticism surrounding the investigator and his or her work. That illusion is quickly dispelled in the light of reality. The real world of investigative work is difficult, demanding, and rarely glamorous. Occasionally, a case may come along that is exciting or in which the answers come easily, but as a rule an investigation is a tedious, exhausting, frustrating, time-consuming, and sometimes dirty (in the literal sense) process. Invariably, the novice investigator is somewhat dismayed by the difference between his or her preconceptions of the nature of the work and the reality.
Crimes are not solved by ingenious and clever supersleuths but by hard-working men and women who share one common denominator: perseverance. In the words of Samuel Johnson, Great works are performed, not by strength, but perseverance.
This investigative virtue is defined as holding to a course of action, belief, or purpose without giving way; steadfastness … continuing strength or patience in dealing with something arduous. It particularly implies withstanding difficulty or resistance
in striving for a goal.³
Perseverance is the one overriding human trait or characteristic among the many deemed necessary, or at least highly desirable, for investigative work. What are the others? One authority, Donald Schultz, lists 15 desirable attributes of an investigator.
Charles O’Hare boils it down to three: character, judgment, and the ability to deal with people. The familiar green book,
Municipal Police Administration, has its own list, including the ability to be deceptive.
Collating, modifying, deleting, and adding to the suggestions in these sources, we have identified 22 qualities or characteristics that are necessary for the effective investigator. Invariably, a successful investigator, man or woman, will possess, in varying degrees, each of these traits, either as innate or learned qualities. He or she is:
1. Observant
2. Resourceful
3. Patient
4. People-oriented
5. Endowed with an understanding of human behavior
6. Knowledgeable about legal implications of the work
7. A skilled communicator
8. Receptive
9. Possess a sense of well-being
10. Dedicated to the work
11. A self-starter
12. Skeptical
13. Intuitive
14. Energetic
15. A good actor
16. Capable of sound judgment
17. Logical
18. Intelligent
19. Creatively imaginative
20. Of good character
21. Professional
22. Ethical
3. Investigator Job Description: 32 Discrete Services
⁴
1. Locating bugging or covert listening apparatus
2. Identifying the writers of anonymous letters
3. Investigating the background of companies, job applicants, and prospective business partners
4. Proving fraud
5. Providing advice on business security (security surveys)
6. Tracing business espionage
7. Checking the activities of representatives, mechanics, and drivers
8. Proving and combating blackmail
9. Proving computer fraud/losses
10. Demonstrating infringements of competition conditions
11. Proving breach of contract
12. Investigating theft
13. Investigating fraud
14. Proving infringement of secrecy clauses
15. Due diligence inquiries
16. Proving breaches of patent rights/licenses
17. Investigating internal theft
18. Undertaking cash controls
19. Proving malversations
20. Proving misuse of goods and business data
21. Proving dishonest competition
22. Locating money, goods, and people
23. Providing personal security advice
24. Investigating sabotage
25. Investigating damage claims
26. Investigating bribery
27. Tracing leaks of business information
28. Proving embezzlement
29. Investigating swindles
30. Investigating corruption
31. Investigating absenteeism
32. Investigating other suspicious activity not listed
4. Basic Duties of the Crime Scene Investigator
Evaluate the Crime Scene
Determine what took place and formulate a plan of action relative to priority of tasks to be performed. Begin note-taking of observations upon arrival at the scene.
Photograph the Entire Crime Scene
Include photographs of all evidence that is located. Interior and exterior photos shall be included. All evidence located is to be photographed: one shot with a scale included and one without a scale.
Collection of Fingerprints
The entire crime scene shall be fingerprinted. All smooth surfaces are to be processed using the brush and powder method. All latent fingerprints are to be lifted with fingerprint tape and placed on a white 3 × 5 card. The cards will be identified by recording the date, time, location, and the crime scene specialist’s initials making the lift. These prints will be maintained by the identification unit in a filing system using a latent investigation number for reference. When a latent print cannot be lifted for any reason, the print will be photographed. Prints that cannot be removed and taken to the Identification Unit will be processed at the scene using ninhydrin or superglue fuming.
Crime Scene Sketch
A Crime Scene Sketch will be prepared at all homicide scenes and all other major cases as deemed necessary. The sketch is to include detailed measurements so that all items at the scene can be placed at their exact location on the sketch. The crime scene sketch shall be drawn to scale, no smaller than 1/4′ = 1′ (one-fourth foot equals one foot).
5. Responsibilities of Investigators at Crime Scenes
The location and collection of crime scene evidence that will place a suspect at the scene of a crime and accurately record such scenes for investigative reconstruction and court presentation are critical.
Investigators are accountable for the identification, collection, and preservation of all evidence found at crime scenes under their investigation. They are also responsible to properly submit such evidence for laboratory analysis and court presentation.
6. The Importance of Effective Report Writing
⁵
There are six key elements of report writing. To accurately articulate your thoughts of a particular event or incident, it is best to ask yourself a set of basic questions that must be answered and are recognized as the essentials of report writing:
• Who (ID)
• What (Violation or Offense)
• When (Time & Date)
• Where (Location)
• Why (Motive)
• How (Method of Operation)
Using the 5C’s in Report Writing
To further create a well-documented and thorough report, it is important to also follow the 5C’s, which work well with the 5W’s and the How.
• Correct—review accuracy of details, plus proper spelling, grammar, and punctuation.
• Clear—choose your words carefully and write legibly so that any reader can easily understand the written message.
• Concise—use the fewest words to say what you need; do not divert off topic and avoid repetition and long, extraneous reports.
• Cohesive—event should logically and chronologically flow from one point to the next and in a direct line of thought.
• Complete—include all relevant information and important details to help ensure the report provides an accurate picture of events.
Writing a report (or a book) is a skill that takes practice. When Larry Fennelly took a creative writing course years ago at Harvard University, the main theme of the class was Description. Description, Description.
Report writing is the descriptive telling of a story that is based on the events of the incident.
After you finish telling the story, you can add all of the facts that need to be included in the report that were not brought out in the story. Create a strong beginning and a strong ending in your report and be sure you include the following:
• The chronological order of events, beginning with your dispatch to the scene
• The action of victim(s), suspect(s), and witnesses
• Who else responded to the scene
• What you observed, weather conditions, and type of location (draw a picture)
• Evidence that was collected
• Pictures that were taken
• Statements of the victim(s), suspect(s), and witnesses
• Any additional facts that you feel need to be documented
Conclusion
As you conduct your daily duties, remember that reports are a reflection on you. Reports protect people, property, and officers, so accurate