Video Banking: New Age Banking: A customer perception analysis
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About this ebook
Since Video Banking is a relatively new service in the banking industry, the customers are not acquainted with it that far. To launch Video Banking successfully, the customers need to be convinced by the new service.
Michael Müller
Michael Müller ist einer der Co-Autoren des Buches und gleichzeitig ein alter Schulfreund von Maximilian Diessl. Er ist bei der ersten (!) und dritten Rallye jeweils nach Jordanien dabei gewesen. Rallye fahren bedeutet für ihn neue Kulturen so kennenzulernen, wie sie ohne touristische Einflüsse tatsächlich sind, sowie sich täglichen neuen Herausforderungen zu stellen, die es gilt im Team zu meistern. In seinem normalen Leben arbeitet er als Projektingenieur.
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