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A Concise Guide to Marketing Your Business
A Concise Guide to Marketing Your Business
A Concise Guide to Marketing Your Business
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A Concise Guide to Marketing Your Business

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Written in an easy to understand style the book aims to dispel the myth that marketing is a complex subject only of benefit to large businesses and gives a clear explanation of how the theories of marketing can be used in a practical manner. It aims to help you answer the three key questions in relation to your market; where are you now? where do you want to be? how are you going to get there? and includes guidance on how to use the tools of marketing to gain a clear competitive advantage over your competitors The book also provides a framework for doing research on the market and how to analysis the results using segmentation and explains how to manage your product portfolio, set the right price, and select the most appropriate promotion and distribution strategies

LanguageEnglish
Release dateJun 9, 2018
ISBN9780463921807
A Concise Guide to Marketing Your Business
Author

Alan Le Marinel

Alan worked for a major financial institution for more than twenty years and during the latter stages was a Lending Manager with responsibility for a large portfolio of medium and small businesses. During this time he was also seconded to a Local Enterprise Agency to work with small and medium size businesses on developing Business Plans and Funding Proposals for a wide range of clients. Following this experience he started his own successful consultancy business specialising in strategic planning and marketing. He is also a successful author having written a number of business management books which have been published in various languages throughout the world. He holds a number of professional and academic qualifications including: •Master of Business Administration (MBA) specialising in Corporate Strategy and Change Management •Diploma in Financial Studies – Chartered Institute of Bankers •Diploma in Marketing – Chartered Institute of Marketing

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    A Concise Guide to Marketing Your Business - Alan Le Marinel

    A Concise Guide to

    Marketing Your Business

    By

    Alan Le Marinel

    Copyright Information

    Published by:

    Le Marinel Publishing

    29 Athelhampton

    Washington

    Tyne and Wear

    NE38 8TA

    Text copyright © Alan Le Marinel 2018

    The right of Alan Le Marinel to be identified as the Author of this work has been asserted by him in accordance with the Copyrights, Designs and Patents Rights Act of 1988

    All rights reserved. No part of this book may be reproduced in any form by print, photography, microfilm, or any other means without written permission from the publisher.

    This eBook is licensed for your personal enjoyment only. This eBook may not be re-sold or given away to other people. If you would like to share this book with another person, please purchase an additional copy for each recipient. If you’re reading this book and did not purchase it, or it was not purchased for your use only, then please return to your favourite eBook retailer and purchase your own copy. Thank you for respecting the hard work of this author.

    Also available in The Concise Guide to series:

    A Concise Guide to Business Plans

    A Concise Guide to Financial Accounts

    A Concise Guide to Marketing Plans

    ISBN: 9780463921807

    Table of Contents

    Copyright Information

    About the Author

    Preface

    Chapter One — The Concept of Marketing

    The background to marketing

    Marketing through product orientation

    Marketing through sales orientation

    The advent of modern marketing orientation

    Understanding what marketing can do for you

    Knowing where you are now in relation to the market

    Establishing exactly where you want to be

    Planning how you will achieve your goal

    Relating business objectives to marketing objectives

    SMART objectives

    Incorporating marketing into your business strategy

    Framework for establishing an integrated Marketing Plan

    Making a clear mission statement

    Key points

    Chapter Two — The Importance of Competitive Advantage

    Looking at the competition

    Direct competition

    Indirect competition

    Industry competition

    Linked competition

    Identification is not enough

    Using a SWOT analysis

    Investigate the environment with a PESTE analysis

    Political forces

    Economic forces

    Social forces

    Technological forces

    Environmental forces

    Gaining a unique selling point

    Defining your critical success factors

    Key points

    Chapter Three — Using Market Research and Analysis Methods

    Understanding your potential customers and markets

    The Pareto principle

    Segmenting the potential market

    Geographic segmentation

    Demographic segmentation

    Occupation and social class segmentation

    ACORN segmentation

    Product segmentation

    Benefit and lifestyle segmentation

    Using different research methods

    The importance of having a management information system

    Key points

    Chapter Four — Understanding Marketing Planning Tools

    The product life cycle concept

    Introduction

    Growth

    Maturity

    Decline

    Linking the Product Life Cycle to the market

    The Boston Consulting Group (BCG) matrix

    The McKinsey/General Electric matrix

    The Ansoff matrix

    Establishing clear marketing objectives

    Key points

    Chapter Five — Introducing the Marketing Mix

    Understanding the components

    People

    Physical evidence

    Process

    Summary of the secondary components

    Defining your products

    Considering pricing alternatives

    Evaluating promotion methods

    Being in the right place

    Key points

    Chapter Six — Marketing the Right Products

    Targeting the right product into the right market

    Existing products into existing markets

    Existing products into new markets

    New products into existing markets

    New products into new markets

    Understanding product management

    Developing your product portfolio

    Using the product life cycle for product development

    Introducing new products

    The five options for introducing products

    Key points

    Chapter Seven — Setting the Right Price

    How important is price to the consumer?

    Buyer behaviour factors

    Selecting the right price for your products

    Techniques for fixing a price

    Using price as an effective marketing tool

    Key points

    Chapter Eight — Using the Correct Forms of Promotion

    Understanding the importance of promotion

    Introducing the marketing communication mix

    Evaluating the options you have for promotion

    Using promotion methods to achieve objectives

    Key points

    Chapter Nine — Being in the Right Place

    Understanding the logistics of place decisions

    Establishing the methods of distribution

    Designing the right distribution system

    Managing the supply chain effectively

    Key Points

    Chapter Ten — Pulling it all Together

    Establishing your marketing budget

    Writing your marketing plan

    Reviewing your performance

    Staying ahead of the competition

    Starting the process again

    Key points

    About the Author

    Alan Le Marinel

    Alan worked for a major financial institution for more than twenty years and during the latter stages was a Lending Manager with responsibility for a large portfolio of medium and small businesses.

    During this time he was also seconded to a Local Enterprise Agency to work with small and medium size businesses on developing Business Plans, Marketing Plans and Funding Proposals for a wide range of clients. These included small business start-ups right the way up to management buy-outs and raising venture capital for substantial capital expenditure.

    Following this experience he started his own successful consultancy business specialising in strategic business planning and marketing together with advice and guidance on the prevention, detection and investigation of fraud.

    He is an accomplished author having written a number of business management books which have been published throughout the world.

    Preface

    Marketing is not a new concept. It has been used for hundreds of years by traders throughout the world. Nor is it a mystical subject requiring hours of study. It is merely a logical process which brings together the needs of the customers in the market and you as a business.

    This book aims to dispel the myths relating to marketing and explain the tools that you can use to successfully market your business. Approach the subject with an open mind and you will quickly see how supposedly complex theories can be easily understood and used to your advantage.

    By using these tools you can understand exactly where your business stands in the market and subsequently plan to exploit the opportunities available to you. You will also be able to recognise any potential threats and take early action to counter them.

    The whole key to successful marketing is about gaining a competitive advantage by having the right products, in the right place, at the right time. You may have invented the greatest product of all time but unless you have a customer willing to buy it you are unlikely to make any money.

    Chapter One — The Concept of Marketing

    The whole concept of marketing is to be able to place your business in the most favourable environment. It means listening to the demands of the customers in the market and meeting their needs. You may have little success if you try and operate the process in reverse by producing something that you think they need. Unless you have something that they want you are unlikely to make many sales.

    From the outset you must concentrate on —

    Selling the right products

    At the right price

    In the right place

    At the right time

    The concept of marketing concentrates on these key issues and gives you a logical framework to enable you to research and analyse the market. From this you can formulate a strategy to position your business and gain a competitive advantage.

    The Background to Marketing

    Marketing in one form or another has been around for centuries. Some would argue that basic marketing has been on the earth since its creation with people exchanging goods or services with others.

    The background to modern marketing was, however, established in the late nineteenth and early twentieth centuries when the concept of marketing was initially based on the thought that whatever was produced could be sold.

    Marketing through product orientation

    This first modern concept of marketing concentrated solely on what could be produced and had no direct relationship to what the consumer might have wanted. There were, in effect, three basic marketing assumptions:

    There was a ready market for anything that could be produced

    Costs of production should be kept as low as possible

    Consumer choice should be limited to basic products

    From this you can see that marketing was based on keeping prices low which would effectively stimulate demand. Production was the key activity although the fact that consumers may actually not want the products being produced was never considered. Even if they did, choice would be limited to the specifications of the product as defined by the producer.

    One example of this particular production orientation strategy which in this modern day would fail totally was the production of cars by Henry Ford. He will perhaps always be remembered for his immortal words customers could have any colour they wanted as long as it was black.

    Whilst this philosophy worked at the time, mainly due to demand exceeding supply, sooner or later the consumer would become more discerning. This would lead to a change in strategy which concentrated on what could actually be sold.

    Marketing through sales orientation

    It was the previous concentration on mass production that led to the demise of the production orientation theory of marketing. It meant that supply outstripped demand which then created competition between manufacturers.

    To counter this change in market conditions firms now had to concentrate on two new marketing techniques:

    Products had to match the demands of the consumer

    Consumers had to be persuaded that the product was better than that produced by competitors

    Even at this stage the relevance of competitive advantage had been recognised although it subsequently led to some fairly dubious selling techniques. Marketing was then based on the assumption that consumers were there to buy products and it did not matter how exactly they were persuaded to buy one particular product as opposed to another.

    This led to the employment of a number of selling techniques, many of which were totally dishonest making false claims about the product itself. Sooner or later the consumer would rebel against these techniques and as a consequence force yet another change in marketing methods. This was also assisted by the introduction of consumer protection legislation which was designed to stamp out dishonest and unethical marketing.

    The advent of modern marketing orientation

    Modern marketing

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