A Concise Guide to Marketing Your Business
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About this ebook
Written in an easy to understand style the book aims to dispel the myth that marketing is a complex subject only of benefit to large businesses and gives a clear explanation of how the theories of marketing can be used in a practical manner. It aims to help you answer the three key questions in relation to your market; where are you now? where do you want to be? how are you going to get there? and includes guidance on how to use the tools of marketing to gain a clear competitive advantage over your competitors The book also provides a framework for doing research on the market and how to analysis the results using segmentation and explains how to manage your product portfolio, set the right price, and select the most appropriate promotion and distribution strategies
Alan Le Marinel
Alan worked for a major financial institution for more than twenty years and during the latter stages was a Lending Manager with responsibility for a large portfolio of medium and small businesses. During this time he was also seconded to a Local Enterprise Agency to work with small and medium size businesses on developing Business Plans and Funding Proposals for a wide range of clients. Following this experience he started his own successful consultancy business specialising in strategic planning and marketing. He is also a successful author having written a number of business management books which have been published in various languages throughout the world. He holds a number of professional and academic qualifications including: •Master of Business Administration (MBA) specialising in Corporate Strategy and Change Management •Diploma in Financial Studies – Chartered Institute of Bankers •Diploma in Marketing – Chartered Institute of Marketing
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A Concise Guide to Marketing Your Business - Alan Le Marinel
A Concise Guide to
Marketing Your Business
By
Alan Le Marinel
Copyright Information
Published by:
Le Marinel Publishing
29 Athelhampton
Washington
Tyne and Wear
NE38 8TA
Text copyright © Alan Le Marinel 2018
The right of Alan Le Marinel to be identified as the Author of this work has been asserted by him in accordance with the Copyrights, Designs and Patents Rights Act of 1988
All rights reserved. No part of this book may be reproduced in any form by print, photography, microfilm, or any other means without written permission from the publisher.
This eBook is licensed for your personal enjoyment only. This eBook may not be re-sold or given away to other people. If you would like to share this book with another person, please purchase an additional copy for each recipient. If you’re reading this book and did not purchase it, or it was not purchased for your use only, then please return to your favourite eBook retailer and purchase your own copy. Thank you for respecting the hard work of this author.
Also available in The Concise Guide to
series:
A Concise Guide to Business Plans
A Concise Guide to Financial Accounts
A Concise Guide to Marketing Plans
ISBN: 9780463921807
Table of Contents
Copyright Information
About the Author
Preface
Chapter One — The Concept of Marketing
The background to marketing
Marketing through product orientation
Marketing through sales orientation
The advent of modern marketing orientation
Understanding what marketing can do for you
Knowing where you are now in relation to the market
Establishing exactly where you want to be
Planning how you will achieve your goal
Relating business objectives to marketing objectives
SMART objectives
Incorporating marketing into your business strategy
Framework for establishing an integrated Marketing Plan
Making a clear mission statement
Key points
Chapter Two — The Importance of Competitive Advantage
Looking at the competition
Direct competition
Indirect competition
Industry competition
Linked competition
Identification is not enough
Using a SWOT analysis
Investigate the environment with a PESTE analysis
Political forces
Economic forces
Social forces
Technological forces
Environmental forces
Gaining a unique selling point
Defining your critical success factors
Key points
Chapter Three — Using Market Research and Analysis Methods
Understanding your potential customers and markets
The Pareto principle
Segmenting the potential market
Geographic segmentation
Demographic segmentation
Occupation and social class segmentation
ACORN segmentation
Product segmentation
Benefit and lifestyle segmentation
Using different research methods
The importance of having a management information system
Key points
Chapter Four — Understanding Marketing Planning Tools
The product life cycle concept
Introduction
Growth
Maturity
Decline
Linking the Product Life Cycle to the market
The Boston Consulting Group (BCG) matrix
The McKinsey/General Electric matrix
The Ansoff matrix
Establishing clear marketing objectives
Key points
Chapter Five — Introducing the Marketing Mix
Understanding the components
People
Physical evidence
Process
Summary of the secondary components
Defining your products
Considering pricing alternatives
Evaluating promotion methods
Being in the right place
Key points
Chapter Six — Marketing the Right Products
Targeting the right product into the right market
Existing products into existing markets
Existing products into new markets
New products into existing markets
New products into new markets
Understanding product management
Developing your product portfolio
Using the product life cycle for product development
Introducing new products
The five options for introducing products
Key points
Chapter Seven — Setting the Right Price
How important is price to the consumer?
Buyer behaviour factors
Selecting the right price for your products
Techniques for fixing a price
Using price as an effective marketing tool
Key points
Chapter Eight — Using the Correct Forms of Promotion
Understanding the importance of promotion
Introducing the marketing communication mix
Evaluating the options you have for promotion
Using promotion methods to achieve objectives
Key points
Chapter Nine — Being in the Right Place
Understanding the logistics of place decisions
Establishing the methods of distribution
Designing the right distribution system
Managing the supply chain effectively
Key Points
Chapter Ten — Pulling it all Together
Establishing your marketing budget
Writing your marketing plan
Reviewing your performance
Staying ahead of the competition
Starting the process again
Key points
About the Author
Alan Le Marinel
Alan worked for a major financial institution for more than twenty years and during the latter stages was a Lending Manager with responsibility for a large portfolio of medium and small businesses.
During this time he was also seconded to a Local Enterprise Agency to work with small and medium size businesses on developing Business Plans, Marketing Plans and Funding Proposals for a wide range of clients. These included small business start-ups right the way up to management buy-outs and raising venture capital for substantial capital expenditure.
Following this experience he started his own successful consultancy business specialising in strategic business planning and marketing together with advice and guidance on the prevention, detection and investigation of fraud.
He is an accomplished author having written a number of business management books which have been published throughout the world.
Preface
Marketing is not a new concept. It has been used for hundreds of years by traders throughout the world. Nor is it a mystical subject requiring hours of study. It is merely a logical process which brings together the needs of the customers in the market and you as a business.
This book aims to dispel the myths relating to marketing and explain the tools that you can use to successfully market your business. Approach the subject with an open mind and you will quickly see how supposedly complex theories can be easily understood and used to your advantage.
By using these tools you can understand exactly where your business stands in the market and subsequently plan to exploit the opportunities available to you. You will also be able to recognise any potential threats and take early action to counter them.
The whole key to successful marketing is about gaining a competitive advantage by having the right products, in the right place, at the right time. You may have invented the greatest product of all time but unless you have a customer willing to buy it you are unlikely to make any money.
Chapter One — The Concept of Marketing
The whole concept of marketing is to be able to place your business in the most favourable environment. It means listening to the demands of the customers in the market and meeting their needs. You may have little success if you try and operate the process in reverse by producing something that you think they need. Unless you have something that they want you are unlikely to make many sales.
From the outset you must concentrate on —
Selling the right products
At the right price
In the right place
At the right time
The concept of marketing concentrates on these key issues and gives you a logical framework to enable you to research and analyse the market. From this you can formulate a strategy to position your business and gain a competitive advantage.
The Background to Marketing
Marketing in one form or another has been around for centuries. Some would argue that basic marketing has been on the earth since its creation with people exchanging goods or services with others.
The background to modern marketing was, however, established in the late nineteenth and early twentieth centuries when the concept of marketing was initially based on the thought that whatever was produced could be sold.
Marketing through product orientation
This first modern concept of marketing concentrated solely on what could be produced and had no direct relationship to what the consumer might have wanted. There were, in effect, three basic marketing assumptions:
There was a ready market for anything that could be produced
Costs of production should be kept as low as possible
Consumer choice should be limited to basic products
From this you can see that marketing was based on keeping prices low which would effectively stimulate demand. Production was the key activity although the fact that consumers may actually not want the products being produced was never considered. Even if they did, choice would be limited to the specifications of the product as defined by the producer.
One example of this particular production orientation strategy which in this modern day would fail totally was the production of cars by Henry Ford. He will perhaps always be remembered for his immortal words customers could have any colour they wanted as long as it was black
.
Whilst this philosophy worked at the time, mainly due to demand exceeding supply, sooner or later the consumer would become more discerning. This would lead to a change in strategy which concentrated on what could actually be sold.
Marketing through sales orientation
It was the previous concentration on mass production that led to the demise of the production orientation theory of marketing. It meant that supply outstripped demand which then created competition between manufacturers.
To counter this change in market conditions firms now had to concentrate on two new marketing techniques:
Products had to match the demands of the consumer
Consumers had to be persuaded that the product was better than that produced by competitors
Even at this stage the relevance of competitive advantage had been recognised although it subsequently led to some fairly dubious selling techniques. Marketing was then based on the assumption that consumers were there to buy products and it did not matter how exactly they were persuaded to buy one particular product as opposed to another.
This led to the employment of a number of selling techniques, many of which were totally dishonest making false claims about the product itself. Sooner or later the consumer would rebel against these techniques and as a consequence force yet another change in marketing methods. This was also assisted by the introduction of consumer protection legislation which was designed to stamp out dishonest and unethical marketing.
The advent of modern marketing orientation
Modern marketing