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    Continual Service Improvement Manager: Careers in IT service management
    Unavailable
    Continual Service Improvement Manager: Careers in IT service management
    Unavailable
    Continual Service Improvement Manager: Careers in IT service management
    Ebook168 pages1 hour

    Continual Service Improvement Manager: Careers in IT service management

    By David Whapples

    ()

    Currently unavailable

    Currently unavailable

    About this ebook

    To remain competitive, businesses need to ensure that their systems are supporting their needs. The role of a continual service improvement (CSI) manager is to align IT services to changing business needs and to identify areas for improvement. This practical and accessible book gives an excellent introduction to the role, covering areas such as purpose, required skills, responsibilities, interface and career progression as well as tools, standards and frameworks related to the role.
    LanguageEnglish
    PublisherBCS, The Chartered Institute for IT
    Release dateFeb 16, 2015
    ISBN9781780172262
    Unavailable
    Continual Service Improvement Manager: Careers in IT service management

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