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The Drama-Free Workweek: How to Manage Difficult People for Workplace and Career Success
The Drama-Free Workweek: How to Manage Difficult People for Workplace and Career Success
The Drama-Free Workweek: How to Manage Difficult People for Workplace and Career Success
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The Drama-Free Workweek: How to Manage Difficult People for Workplace and Career Success

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One of the top reasons people change jobs is to escape the drama in the workplacedrama that is often precipitated by difficult bosses and difficult coworkers. But difficult people are found in every workplace, and running from them does not make them go away. In The Drama-Free Workweek, author Treivor Branch provides quick tips to manage workplace drama and the people who cause it.

A handy pocket guide, The Drama-Free Workweek helps you learn the secrets to quickly move from conflict to collaboration and make your working conditions virtually drama free.
LanguageEnglish
Release dateJan 26, 2011
ISBN9781426954320
The Drama-Free Workweek: How to Manage Difficult People for Workplace and Career Success
Author

Treivor Branch

Treivor Branch is the CEO of the Branch Solution LLC and has twenty years of corporate experience and over twelve years as a human resources executive. She is a savvy workplace issues consultant, conflict management specialist, and executive career coach who specializes in maximizing workplace relationships. Ms. Branch is dedicated to helping career professionals overcome barriers to career success, managers become better leaders, and companies build positive productive work environments. Learn more about Ms. Branch and The Branch Solution at www.thebranchsolution.com.

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    Book preview

    The Drama-Free Workweek - Treivor Branch

    The Drama - Free

    Workweek

    * * *

    How to Manage Difficult People for

    Workplace and Career Success

    by Treivor Branch

    Order this book online at www.trafford.com

    or email orders@trafford.com

    Most Trafford titles are also available at major online book retailers.

    © Copyright 2011 Treivor Branch.

    All rights reserved. No part of this publication may be reproduced, stored

    in a retrieval system, or transmitted, in any form or by any means, electronic,

    mechanical, photocopying, recording, or otherwise, without the written prior permission of the author.

    This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. However, it is sold with the understanding that the author and publisher are not engaged in rendering legal, accounting or other professional service. If legal advice or other expert assistance is required, the services of a competent professional should be sought. The author and publisher specifically disclaim any liability that is incurred from the use or application of the contents of this book.

    Printed in the United States of America.

    ISBN: 978-1-4269-5433-7 (sc)

    ISBN: 978-1-4269-5432-0 (e)

    Trafford rev. 12/30/2011

    7-Copyright-Trafford_Logo.ai

    www.trafford.com

    North America & international

    toll-free: 1 888 232 4444 (USA & Canada)

    phone: 250 383 6864 8937.png fax: 812 355 4082

    Contents

    Acknowledgements

    Introduction

    Managing

    When You’re

    The Employee

    Beware of

    The Backstabber

    Glean From

    The Gossiper – Or Not!

    Don’t Fall With

    The Downer

    The Mysterious

    Dr. Jekyll and Mr. Hyde

    Do Business With

    The Dumper

    Stop

    The Swiper

    Get To Know

    The Know-It-All

    Disarm

    The Dirty Joker

    Managing

    The Micro-Manager

    Topple

    The Steamroller

    Back Off

    The Bully

    Managing

    When You’re

    The Boss

    Take The Lead

    Policies Rule

    Get Rid of Toxins

    Spy Not

    Give Feedback

    Set The Tone

    Share Much Share Often

    Show Your Pride

    Managing

    YOU

    It All Starts With You

    "I Don’t Like That Man,

    I Must Get To Know Him Better"

    Develop Your

    Listening Skills

    Don’t Fight Fire

    With Fire

    Avoid The Fight

    To Be Right

    Don’t Get

    Sidetracked

    Don’t Turn Anger into Danger

    12 Steps to Effectively

    Manage Conflict

    About The Author

    This book is dedicated to all the hard-working women and men who have the unfortunate task of dealing with workplace drama and the difficult people who cause it.

    Acknowledgements

    Oh my, so many people to thank and so little space!

    I am so grateful for my loving supporting family - my mom, sisters, brothers, nieces and nephews. Thank you for believing in me and understanding when I could not spend as much time with you as you may have liked during this project. Thank you all so much for your support and the space to stay focused.

    Thank you to all my friends and clients for giving me such great insight into your workplace drama. Thank you for your support and your eagerness to read the book.

    Thank you to the difficult people who have made this all possible.

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