12 Steps for Courageous Leadership: Start Your Journey Now!
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About this ebook
To some this is fearful. Dealing with the unknown or facing a known weakness creates discomfort. Another way to look at it is that courage and commitment are required to become a stronger leader. Embracing both the fear and courage emotions we feel can actually be inspirational!
After observing many leaders who have come through PeopleTek programs, we noticed that the ones who are successful both in life and work have a specific set of characteristics and behaviors.
Living your life with courage is how it all begins! Courage is the single most important attribute any leader must have in order to be effective and successful. We call this CourageAbility. CourageAbility is the ability to live both your dreams and professional life the way you want, while achieving your goals and exceeding in your lifes ambitions and objectives. It is taking and empowering yourself and others to go where you or they have never gone before.
The 12 CourageAbility factors include:
1. Passion - Having and living your dream.
2. Documenting your goals.
3. Committing to your goals.
4. Understanding your strengths and the strengths of others.
5. Communicating with confidence and clarity.
6. Understanding and managing conflict with a purpose.
7. Developing others.
8. Delegating.
9. Developing a skill.
10. Remaining controlled.
11. Rewarding and recognizing.
12. Succeeding and learning from failure.
A CourageAbility self assessment is provided; identify your high and low scores and determine how closely your behaviors align with your beliefs!
Jan Mayer-Rodriguez
Michael W. Kublin is the founder and President of PeopleTek, a training, development, and coaching company created in 1996 for leaders, teams and organizations that have a real need and desire for growth and change. Mike developed The Leadership Journey and Team Leadership Journey programs which are multi session programs that enable leaders and their teams to be more effective by identifying and implementing newly discovered practices. Leaders learn how to improve their decisions for growth, waste elimination, and more effective internal and external customer service habits. Understanding these new practices enables leaders to build more effective teams, and successfully attract, hire, train and retain team members to support one another and achieve common goals. A recent CEO said “PeopleTek has transformed our organization from being reactive to proactive”. He told me that without the program he is sure they would not have grown or maybe even survived. Prior to PeopleTek, Mike worked in various leadership positions with American Express and Electronic Data Systems. Michael graduated with a Bachelor of Science degree in Business Administration from the University of Florida and received his Masters Degree in Business Administration from Nova Southeastern University. Jan Mayer-Rodriguez is editor-in-chief for PeopleTek's weekly leadership tip, and assists with developing and enhancing business relationships with PeopleTek's customer base. She also monitors customer relations and identifies developmental opportunities for organizations and individuals. Jan had a 27 year career with American Express with positions spanning Customer Relations, Client Support, Project Management, Quality Control, and Six Sigma. This multi faceted focus on leadership included improving internal/external customer and employee satisfaction levels, delivering superior products, and building effective cross team behaviors. Born and raised in Michigan, Jan graduated from Eastern Michigan University with Bachelor of Science degrees in Criminal Justice and Sociology.
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Book preview
12 Steps for Courageous Leadership - Jan Mayer-Rodriguez
Table of Contents
Dedications
Introduction
Author’s Note
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Chapter 9
Chapter 10
Chapter 11
Chapter 12
Chapter 13
Chapter 14
SELF ASSESSMENT
PLOT YOUR RESULTS
IT’S TIME TO MAKE A COMMITMENT!
Dedications
• Dedicated to my parents Al and Phyllis Kublin who live courageously every day. Mike
• Thank you to Margaret, Jacquelyn and Harrison who give me the ability and opportunity to live courageously every day. Mike
• To my sister Debra Faye Tritsch who is doing everything in her power to live courageously. Mike
• Dedicated to my parents, Nick and Betty Mayer, who lived their lives with courage and conviction; to my husband, Miguel Rodriguez who shares my beliefs, and to my daughters, Alex and Leah Rodriguez who are well on their way to living their lives with courage! Jan
• Dedicated to fellow leaders who continually learn, grow, and expand their knowledge, experience, and passion for life and help others do the same. Mike and Jan
• A special thank-you
to Paula Santonocito for making this book a reality. Paula shared her expertise without hesitation and provided recommendations and encouragement along our journey. Mike and Jan
Introduction
Being a leader is not easy. It takes a real demonstration of living courageously. After observing many leaders who have come through PeopleTek programs, I noticed that the ones who are successful both in life and work have a set of characteristics and behaviors.
I saw a pattern so clearly in these characteristics, I created a term to describe them and call it
CourageAbility"™.
CourageAbility is the ability to live both your dreams and professional life the way you want, while achieving your goals and exceeding in your life’s ambitions and objectives. It is taking and empowering yourself and others to go where you or they have never gone before.
For the past 22 years I’ve been on a quest to be a great leader. Working with businesses and teams, and observing as a consultant, coach, trainer, and leader, I experienced both great achievements and disappointments.
PeopleTek’s Leadership Journey has graduated over 1500 leaders from a wide variety of companies. Together with Jan and with PeopleTek coaches, I’ve had the opportunity to observe many leaders, styles, skills, traits and actions and have come to a conclusion: Courage is the single most important attribute any leader must have in order to be effective and successful.
We all have the ability to demonstrate courage and we need to master the skill to activate it "on