A Guide to Achieving New Heights: the Four Pillars of Successful Nonprofit Leadership
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About this ebook
"Anybody who manages or sits on the board of a nonprofit organization will find great insight in this book on the four pillars of leadership. "
John McIlquham, President, NPT Publishing Group, Inc.
Does your nonprofit organization suffer from a non-profit mentality? Are you too preoccupied with daily challenges to focus on your mission, build your vision, nurture relationships with constituents, and last but not least create a positive operating margin?
Dennis C. Miller has solutions for nonprofit organizations that know they must up their game in a world where they are competing with profit-driven institutions for limited talent and resources. Miller brings the nonprofit sector squarely into the 21st century and points the way forward, showing those who run or work for nonprofits:
Why much more emphasis should be placed on training and on rewarding high performing employees.
How all nonprofits must periodically reevaluate their mission to see if it is ambitious enough or perhaps too ambitious.
Why measuring and then communicating success can enhance fundraising.
How establishing your brand is as crucial for nonprofits as it is for the Fortune 500.
Why you must think of your organization as if it had a stock price that can rise or fall.
Often, people dont realize the potential for taking their nonprofit organization to new heights. But by the end of reading Millers guide they will learn to soar. They will be able to create a more positive image and a greater demand for their services, have more people wanting to become employees, board members and volunteers, achieve recognition for excellence in their field, and see an increase in donors and dollars.
Dennis C. Miller
Dennis C. Miller is a nationally recognized strategic leadership coach and executive search consultant with more than thirty-five years of experience working with nonprofit board leadership and chief executives across the country. Dennis is also an expert in board governance, leadership development, philanthropy and succession planning. In addition, he is a sought-after motivational speaker, retreat facilitator and board and leadership performance coach.Dennis’ experience working with hundreds of nonprofit organizations has provided him with the knowledge and insights to understand the competencies required of today’s nonprofit leadership, whether as chief executive officer, chief operating officer or chief development officer. As Managing Director of The Nonprofit Search Group, he recruits executives who can inspire their organization to achieve greater levels of success and measurable achievements.As the former president and chief executive officer of a major medical center and foundation in New Jersey, his reputation as a respected healthcare executive resulted in numerous honors, including the status of Fellow in the American College of Health Executives. He has served as a member of the Board of Trustees for the New Jersey Council of Teaching Hospitals, Chaired the Board of Trustees for the Center for Health Affairs, Inc. in Princeton, and served in a leadership capacity on many other nonprofit boards.Dennis obtained his undergraduate degree from Rutgers University and Master’s degree in Public Health Administration from Columbia University’s Mailman School of Public Health.Passionate about leadership and governance, Dennis was the Founder of the Center for Excellence in Leadership, Governance and Philanthropy at Fairleigh Dickinson University, the largest private university in New Jersey. He served as the Center’s Executive Director from 2012 to 2016. He was also the Chairman of the Board of Trustees for Saint Joseph’s Regional High School in Montvale, New Jersey, a highly respected academic college preparatory school. He served as Chairman of their Profiles in Excellence Capital Campaign and was recently inducted into the school’s Green Knights Hall of Fame.Dennis is the author of three books on nonprofit organization success: "A Guide to Achieving New Heights: The Four Pillars of Successful Nonprofit Leadership;" "The Nonprofit Board Therapist: A Guide to Unlocking Your Organization’s True Potential;" and "The Power of Strategic Alignment: A Guide to Energizing Leadership and Maximizing Potential in Today’s Nonprofit Organizations." Dennis is also a regular columnist for many of America’s leading nonprofit business publications and blogs.With his autobiography, "Moppin’ Floors to CEO: From Hopelessness and Failure to Happiness and Success," Dennis mixes together the right ingredients for an engaging, illuminating and compelling memoir, providing a gut-honest recount of his highly eventful life with engaging stories and valuable life lessons. Dennis shows how anyone, including a troubled kid from New Jersey, can overcome seemingly insurmountable obstacles, make it to the top and live a happy and fulfilling life.
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Book preview
A Guide to Achieving New Heights - Dennis C. Miller
A GUIDE TO
ACHIEVING NEW HEIGHTS:
THE FOUR PILLARS
OF
SUCCESSFUL NONPROFIT LEADERSHIP
by
Dennis C. Miller, FACHE
US%26UK%20Logo%20B%26W_new.aiAuthorHouse™
1663 Liberty Drive, Suite 200
Bloomington, IN 47403
www.authorhouse.com
Phone: 1-800-839-8640
© 2010 Dennis C. Miller, FACHE. All rights reserved.
No part of this book may be reproduced, stored in a retrieval system, or transmitted by any means without the written permission of the author.
First published by AuthorHouse 4/23/2010
ISBN: 978-1-4343-3323-0 (sc)
ISBN: 978-1-4678-2162-9 (ebk)
Contents
Acknowledgments
Introduction
The First Pillar: Relationships
The Second Pillar: Passion
The Third Pillar: Vision
The Fourth Pillar: Business-minded
Conclusion
Bibliography
About the Author
To my two sons,
David and Doug.
May their personal and professional lives
achieve new heights.
They are truly two remarkable and talented young men.
ACKNOWLEDGMENTS
I wish to acknowledge and thank the following friends and colleagues who inspired me to write this book: Wayne E. Pollard, Tom Foley, David Flood, Steve Kalafer, and Richard Goldstein, M.D. I also wish to thank Joe Coyle, Rob Brown, Glenn Jenkins, and Robert Coloney for letting me include their profiles in this book.
I especially wish to acknowledge and thank my wife, Gladys, who has supported me and inspired me for the past twenty-six years in marriage. She has truly demonstrated nursing leadership at new heights
in a remarkable thirty-year career.
Introduction
Always bear in mind that your own resolution to succeed is more important than any other.
Abraham Lincoln
What is your vision for your organization? Do you have a strategic and business plan in place to achieve your vision?
Regardless of what your vision is and how crazy
it might seem today, the road to accomplishing that vision starts with your belief in its possibility. And to believe in its possibility, you must see that you are on the right path to making that vision come true. My goal in A Guide to Achieving New Heights is to provide you with that path.
I not only want you to take the path, I want you to enjoy the journey. Taking your organization to new heights that others never envisioned is fun. Yes, it is challenging. Yes, it is hard work. But I thoroughly enjoyed helping the organizations I worked with achieve new heights—and you too can enjoy the process. More importantly, people associated with you and your organization will find the process of achieving new heights fun. People from volunteers to donors want to be a part of a winning organization. They want to be associated with organizations that have a track record of success, which is why every organization should strive to achieve new heights.
This book is primarily the result of observing and studying the achievements of my colleagues and clients. It is also the result of my personal experiences in the nonprofit sector, where so often the expectations are low and the needs are so great. I have faced the challenge of taking nonprofit organizations to new heights, oftentimes in situations in which that was thought to be impossible. I felt it was important to write a book that would be inspirational and educational to executive directors, CEOs, board members, consultants, and those who aspire to those positions. Achieving new heights is possible—if you use the four pillars of leadership:
As I looked back upon some of the experiences and successes that others and I have had, I asked myself, What are the skill sets that contributed to those successes?
1. Building relationships
2. Feeling passion for your mission
3. Thinking as a visionary
4. Being business-minded
The four pillars come from my experiences in the nonprofit world, ranging from consultant to CEO. After discussing these skill sets with a colleague at dinner, he used the term four pillars
to describe them.
These four pillars are vital if an