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    OPM A Complete Guide
    OPM A Complete Guide
    OPM A Complete Guide
    Ebook276 pages2 hours

    OPM A Complete Guide

    By Gerardus Blokdyk

    ()

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    About this ebook

    Taking into consideration market and technological developments, are there other categories that should be considered? What is our OPM Strategy? What would happen if OPM weren’t done? How can you measure OPM in a systematic way? Agile Development -What does it mean?

    This amazing OPM self-assessment will make you the dependable OPM domain master by revealing just what you need to know to be fluent and ready for any OPM challenge.

    How do I reduce the effort in the OPM work to be done to get problems solved? How can I ensure that plans of action include every OPM task and that every OPM outcome is in place? How will I save time investigating strategic and tactical options and ensuring OPM costs are low? How can I deliver tailored OPM advice instantly with structured going-forward plans?

    There’s no better guide through these mind-expanding questions than acclaimed best-selling author Gerard Blokdyk. Blokdyk ensures all OPM essentials are covered, from every angle: the OPM self-assessment shows succinctly and clearly that what needs to be clarified to organize the required activities and processes so that OPM outcomes are achieved.

    Contains extensive criteria grounded in past and current successful projects and activities by experienced OPM practitioners. Their mastery, combined with the easy elegance of the self-assessment, provides its superior value to you in knowing how to ensure the outcome of any efforts in OPM are maximized with professional results.

    Your purchase includes access details to the OPM self-assessment dashboard download which gives you your dynamically prioritized projects-ready tool and shows you exactly what to do next. Your exclusive instant access details can be found in your book. You will receive the following contents with New and Updated specific criteria:

    - The latest quick edition of the book in PDF

    - The latest complete edition of the book in PDF, which criteria correspond to the criteria in...

    - The Self-Assessment Excel Dashboard, and...

    - Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

    …plus an extra, special, resource that helps you with project managing.

    INCLUDES LIFETIME SELF ASSESSMENT UPDATES

    Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

    LanguageEnglish
    Publisher5STARCooks
    Release dateJul 25, 2018
    ISBN9780655372745
    OPM A Complete Guide

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      Book preview

      OPM A Complete Guide - Gerardus Blokdyk

      About The Art of Service

      The Art of Service, Business Process Architects since 2000, is dedicated to helping stakeholders achieve excellence.

      Defining, designing, creating, and implementing a process to solve a stakeholders challenge or meet an objective is the most valuable role… In EVERY group, company, organization and department.

      Unless you’re talking a one-time, single-use project, there should be a process. Whether that process is managed and implemented by humans, AI, or a combination of the two, it needs to be designed by someone with a complex enough perspective to ask the right questions.

      Someone capable of asking the right questions and step back and say, ‘What are we really trying to accomplish here? And is there a different way to look at it?’

      With The Art of Service’s Standard Requirements Self-Assessments, we empower people who can do just that — whether their title is marketer, entrepreneur, manager, salesperson, consultant, Business Process Manager, executive assistant, IT Manager, CIO etc... —they are the people who rule the future. They are people who watch the process as it happens, and ask the right questions to make the process work better.

      Contact us when you need any support with this Self-Assessment and any help with templates, blue-prints and examples of standard documents you might need:

      http://theartofservice.com

      service@theartofservice.com

      Acknowledgments

      This checklist was developed under the auspices of The Art of Service, chaired by Gerardus Blokdyk.

      Representatives from several client companies participated in the preparation of this Self-Assessment.

      Our deepest gratitude goes out to Matt Champagne, Ph.D. Surveys Expert, for his invaluable help and advise in structuring the Self Assessment.

      In addition, we are thankful for the design and printing services provided.

      Included Resources - how to access

      Included with your purchase of the book is the OPM Self-Assessment Spreadsheet Dashboard which contains all questions and Self-Assessment areas and auto-generates insights, graphs, and project RACI planning - all with examples to get you started right away.

      How? Simply send an email to

      access@theartofservice.com

      with this books’ title in the subject to get the OPM Self Assessment Tool right away.

      You will receive the following contents with New and Updated specific criteria:

      •The latest quick edition of the book in PDF

      •The latest complete edition of the book in PDF, which criteria correspond to the criteria in...

      •The Self-Assessment Excel Dashboard, and...

      •Example pre-filled Self-Assessment Excel Dashboard to get familiar with results generation

      •…plus an extra, special, resource that helps you with project managing.

      INCLUDES LIFETIME SELF ASSESSMENT UPDATES

      Every self assessment comes with Lifetime Updates and Lifetime Free Updated Books. Lifetime Updates is an industry-first feature which allows you to receive verified self assessment updates, ensuring you always have the most accurate information at your fingertips.

      Get it now- you will be glad you did - do it now, before you forget.

      Send an email to access@theartofservice.com with this books’ title in the subject to get the OPM Self Assessment Tool right away.

      Your feedback is invaluable to us

      If you recently bought this book, we would love to hear from you!

      You can do this by writing a review on amazon (or the online store where you purchased this book) about your last purchase! As part of our continual service improvement process, we love to hear real client experiences and feedback.

      How does it work?

      To post a review on Amazon, just log in to your account and click on the Create Your Own Review button (under Customer Reviews) of the relevant product page. You can find examples of product reviews in Amazon. If you purchased from another online store, simply follow their procedures.

      What happens when I submit my review?

      Once you have submitted your review, send us an email at

      review@theartofservice.com with the link to your review so we can properly thank you for your feedback.

      Purpose of this Self-Assessment

      This Self-Assessment has been developed to improve understanding of the requirements and elements of OPM, based on best practices and standards in business process architecture, design and quality management.

      It is designed to allow for a rapid Self-Assessment to determine how closely existing management practices and procedures correspond to the elements of the Self-Assessment.

      The criteria of requirements and elements of OPM have been rephrased in the format of a Self-Assessment questionnaire, with a seven-criterion scoring system, as explained in this document.

      In this format, even with limited background knowledge of OPM, a manager can quickly review existing operations to determine how they measure up to the standards. This in turn can serve as the starting point of a ‘gap analysis’ to identify management tools or system elements that might usefully be implemented in the organization to help improve overall performance.

      How to use the Self-Assessment

      On the following pages are a series of questions to identify to what extent your OPM initiative is complete in comparison to the requirements set in standards.

      To facilitate answering the questions, there is a space in front of each question to enter a score on a scale of ‘1’ to ‘5’.

      1 Strongly Disagree

      2 Disagree

      3 Neutral

      4 Agree

      5 Strongly Agree

      Read the question and rate it with the following in front of mind:

      ‘In my belief,

      the answer to this question is clearly defined’.

      There are two ways in which you can choose to interpret this statement;

      1.how aware are you that the answer to the question is clearly defined

      2.for more in-depth analysis you can choose to gather evidence and confirm the answer to the question. This obviously will take more time, most Self-Assessment users opt for the first way to interpret the question and dig deeper later on based on the outcome of the overall Self-Assessment.

      A score of ‘1’ would mean that the answer is not clear at all, where a ‘5’ would mean the answer is crystal clear and defined. Leave emtpy when the question is not applicable or you don’t want to answer it, you can skip it without affecting your score. Write your score in the space provided.

      After you have responded to all the appropriate statements in each section, compute your average score for that section, using the formula provided, and round to the nearest tenth. Then transfer to the corresponding spoke in the OPM Scorecard on the second next page of the Self-Assessment.

      Your completed OPM Scorecard will give you a clear presentation of which OPM areas need attention.

      OPM

      Scorecard Example

      Example of how the finalized Scorecard can look like:

      OPM

      Scorecard

      Your Scores:

      BEGINNING OF THE

      SELF-ASSESSMENT:

      Table of Contents

      About The Art of Service7

      Acknowledgments8

      Included Resources - how to access8

      Your feedback is invaluable to us10

      Purpose of this Self-Assessment10

      How to use the Self-Assessment11

      OPM

      Scorecard Example13

      OPM

      Scorecard14

      BEGINNING OF THE

      SELF-ASSESSMENT:15

      CRITERION #1: RECOGNIZE16

      CRITERION #2: DEFINE:23

      CRITERION #3: MEASURE:34

      CRITERION #4: ANALYZE:47

      CRITERION #5: IMPROVE:55

      CRITERION #6: CONTROL:67

      CRITERION #7: SUSTAIN:78

      OPM and Managing OPM Projects, Criteria for OPM Project Managers:215

      OPM: Team Member Status Report216

      OPM: Quality Audit218

      OPM: Procurement Management Plan221

      OPM: OPM Project Charter223

      OPM: Work Breakdown Structure225

      OPM: Quality Management Plan227

      OPM: Change Management Plan229

      OPM: OPM Project Portfolio management231

      OPM: Quality Metrics233

      OPM: Team Member Performance Assessment235

      OPM: Network Diagram236

      OPM: Source Selection Criteria238

      OPM: Activity Attributes240

      OPM: Executing Process Group242

      OPM: Activity List244

      OPM: Contract Close-Out246

      OPM: Procurement Audit247

      OPM: OPM Project Schedule248

      OPM: Change Log250

      OPM: Schedule Management Plan252

      OPM: Change Request254

      OPM: Activity Duration Estimates256

      OPM: WBS Dictionary258

      OPM: Requirements Documentation260

      OPM: Assumption and Constraint Log262

      OPM: Team Directory264

      OPM: Scope Management Plan266

      OPM: Probability and Impact Assessment268

      OPM: Stakeholder Register270

      OPM: OPM Project or Phase Close-Out271

      OPM: Team Operating Agreement272

      OPM: OPM Project Performance Report274

      OPM: Duration Estimating Worksheet275

      OPM: Decision Log277

      OPM: Initiating Process Group279

      OPM: Cost Baseline281

      OPM: Risk Data Sheet283

      OPM: Stakeholder Analysis Matrix285

      OPM: Cost Management Plan287

      OPM: Team Performance Assessment289

      OPM: Risk Register290

      OPM: Monitoring and Controlling Process Group292

      OPM: Human Resource Management Plan294

      OPM: Requirements Traceability Matrix296

      OPM: Risk Management Plan298

      OPM: Closing Process Group300

      OPM: Stakeholder Management Plan302

      OPM: Planning Process Group304

      OPM: Communications Management Plan306

      OPM: Risk Audit308

      OPM: Milestone List309

      OPM: OPM Project Scope Statement311

      OPM: Resource Breakdown Structure313

      OPM: Variance Analysis315

      OPM: Contractor Status Report316

      OPM: OPM Project Management Plan317

      OPM: Probability and Impact Matrix319

      OPM: Requirements Management Plan321

      OPM: Roles and Responsibilities323

      OPM: Process Improvement Plan325

      OPM: Activity Cost Estimates327

      OPM: Lessons Learned329

      OPM: Issue Log331

      OPM: Formal Acceptance332

      OPM: Earned Value Status333

      OPM: Activity Resource Requirements334

      OPM: Responsibility Assignment Matrix335

      OPM: Cost Estimating Worksheet337

      Index339

      CRITERION #1: RECOGNIZE

      INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

      In my belief, the answer to this question is clearly defined:

      5 Strongly Agree

      4 Agree

      3 Neutral

      2 Disagree

      1 Strongly Disagree

      1. What should be considered when identifying available resources, constraints, and deadlines?

      <--- Score

      2. Are there recognized OPM problems?

      <--- Score

      3. Can Management personnel recognize the monetary benefit of OPM?

      <--- Score

      4. For your OPM project, identify and describe the business environment. is there more than one layer to the business environment?

      <--- Score

      5. Does OPM create potential expectations in other areas that need to be recognized and considered?

      <--- Score

      6. What vendors make products that address the OPM needs?

      <--- Score

      7. Will new equipment/products be required to facilitate OPM delivery for example is new software needed?

      <--- Score

      8. How does it fit into our organizational needs and tasks?

      <--- Score

      9. What training and capacity building actions are needed to implement proposed reforms?

      <--- Score

      10. Are there OPM problems defined?

      <--- Score

      11. Cloud management for OPM do we really need one?

      <--- Score

      12. How do you identify the kinds of information that you will need?

      <--- Score

      13. What else needs to be measured?

      <--- Score

      14. What information do users need?

      <--- Score

      15. How much are sponsors, customers, partners, stakeholders involved in OPM? In other words, what are the risks, if OPM does not deliver successfully?

      <--- Score

      16. What is the smallest subset of the problem we can usefully solve?

      <--- Score

      17. As a sponsor, customer or management, how important is it to meet goals, objectives?

      <--- Score

      18. What situation(s) led to this OPM Self Assessment?

      <--- Score

      19. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?

      <--- Score

      20. Does our organization need more OPM education?

      <--- Score

      21. Will it solve real problems?

      <--- Score

      22. Have you identified your OPM key performance indicators?

      <--- Score

      23. Do we know what we need to know about this topic?

      <--- Score

      24. How do you assess your OPM workforce capability and capacity needs, including skills, competencies, and staffing levels?

      <--- Score

      25. Think about the people you identified for your OPM project and the project responsibilities you would assign to them. what kind of training do you think they would need to perform these responsibilities effectively?

      <--- Score

      26. How do we Identify specific OPM investment and emerging trends?

      <--- Score

      27. When a OPM manager recognizes a problem, what options are available?

      <--- Score

      28. Why do we need to keep records?

      <--- Score

      29. What are the expected benefits of OPM to the business?

      <--- Score

      30. How can auditing be a preventative security measure?

      <--- Score

      31. What does OPM success mean to the stakeholders?

      <--- Score

      32. What are the business objectives to be achieved with OPM?

      <--- Score

      33. Who else hopes to benefit from

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