How to Get There from Here...The Ten Lessons That Have Served Me Well
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About this ebook
In 1971, as an undergraduate student at Loyola University of Chicago, I often sat on the steps of the Chicago Water Tower during class breaks. I watched the traffic flowing north and south along Michigan Avenues bustling Magnificent Mile. As a kid who hailed from the housing projects on the west side of Chicago, I marveled at the late model cars, beautifully tailored pedestrians and the expensive boutiques that lined the street.
I often wondered, How do you get there from here?
In 1994, I arrived in Bentonville, Arkansas to assume my new post as the Senior Vice-President of the People Division for Wal-Mart Stores (Sam Waltons term for human resources). Soon to become the worlds largest retailer and private employer, a Fortune #1 company and among the Fortune 100 Best Companies To Work For. I had experienced an exciting and satisfying journey.
Today, residing on Hilton Head Island, South Carolina I enjoy my role as consultant and corporate board member for several public companies. Over the years, I have shared my thoughts on getting there from here in many places around the world. Why not finally put them in a book? Good question. This book is my answer. Enjoy.
Coleman H. Ronald D.
Coleman Peterson Cole Peterson is President/CEO of Hollis Enterprises, LLC, a human resources consulting firm founded in 2004 following his retirement from Wal-Mart Stores, Inc. He specializes in executive coaching and keynote speaking engagements globally. Peterson, known as America’s top people person, served as Executive Vice President of People for Wal-Mart Stores, Inc., where he had the distinction of being the Chief Human Resource Officer of the world’s largest private workforce (today: 2.1 million associates world-wide). He headed human resources during Wal-Mart’s most aggressive global expansion and helped diversify its workforce. Today, Wal-Mart is the country’s number one employer of African-Americans and Hispanics. Peterson serves on the corporate boards of J.B. Hunt Transport of Lowell, Arkansas, Build-A-Bear Workshop of St. Louis, Missouri and Cracker Barrel Restaurants of Lebanon, Tennessee. He is chairman of the compensation and development committees and serves on the nominating and corporate governance committees on both the J.B.Hunt and Build-A-Bear Bear boards. Peterson’s numerous recognitions include: The Award for Professional Excellence, The Society for Human Resource Management’s highest honor; the Lifetime Achievement Award for Human Resource Excellence from Linkage, Inc.; The Chancellor’s Medal for Volunteerism from the University of Arkansas and the Lifetime Achievement Award from the Arkansas MLK Planning Commission. His most recent recognitions are the National Association of African Americans in Human Resource Professionals Trail Blazer Award and the Lifetime Achievement Award from the Arkansas Society for Human Resource Management State Council. Peterson is a Fellow of the Academy of Human Resources, and a member of both Kappa Alpha Psi and Sigma Pi Phi fraternities. Peterson is a native of Birmingham, Alabama and grew up in Chicago where he obtained his bachelor’s and master’s degrees from Loyola University. He and his wife, Shirley, have two adult children and reside in Hilton Head Island, South Carolina.
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How to Get There from Here...The Ten Lessons That Have Served Me Well - Coleman H. Ronald D.
How To Get There
From Here… The Ten
Lessons That Have
Served Me Well
Coleman H. Peterson
28786.pngAuthorHouse™ LLC
1663 Liberty Drive
Bloomington, IN 47403
www.authorhouse.com
Phone: 1-800-839-8640
© 2012, 2014 by Coleman H. Peterson. All rights reserved.
No part of this book may be reproduced, stored in a retrieval system, or transmitted by any means without the written permission of the author.
Published by AuthorHouse 02/06/2014
ISBN: 978-1-4685-3745-1 (sc)
ISBN: 978-1-4685-3744-4 (hc)
ISBN: 978-1-4685-3743-7 (e)
Library of Congress Control Number: 2011963494
Any people depicted in stock imagery provided by Thinkstock are models, and such images are being used for illustrative purposes only.
Certain stock imagery © Thinkstock.
Because of the dynamic nature of the Internet, any web addresses or links contained in this book may have changed since publication and may no longer be valid. The views expressed in this work are solely those of the author and do not necessarily reflect the views of the publisher, and the publisher hereby disclaims any responsibility for them.
Contents
Foreword
Dedication
Introduction
About the Author
I. Setting the Stage
1. Have a Goal
2. No Shortcuts
3. Work Hard
II. Acquiring Skill Sets
4. Education is an Opportunity and a Privilege
5. Listen: Understand the Power of Feedback
6. Develop Your People Skills
III. Your Personal Values
7. Have Humility
8. Get a Life
9. Help Somebody
10. Be Thankful
Endnotes
Foreword
Life is definitely a journey and not just a destination. How could we possibly plot out every detail of a full and purposeful life? How could we even know what the future will bring and how we will fit into that picture? What can we plan and control and what do we need to do to go with the flow? These are questions I am asked as a successful entrepreneur and a community leader. What they are really asking me is, How did you do it? Can you give me the magic formula?
My answer is almost always a few questions, What is YOUR passion? What do you want to do more than anything else when you wake up every day? What plan are you going to put in place to be sure that your passion becomes your everyday life? How are you going to enjoy all the teachable moments along the way and enhance your personal and professional life?
I was able to turn this curiosity into a successful retail career. I turned every person I met into a mentor—someone I could learn from. I started Build-A-Bear Workshop in 1997 after a successful 20+ year career as a retail executive. Today Build-A-Bear Workshop is a public company traded on the New York Stock Exchange with global revenues over $400 million.
Cole Peterson is one of my mentors. I have had the advantage of his friendship and coaching for over 25 years. The concepts Cole Peterson introduces within this book—How to Get There From Here . . . The Ten Lessons That Have served Me Well is the perfect life planning book for young people starting out in their career or those who want to make a major life or career change. It is never too late to re-think your goals, set a plan and go for it and smell the roses along the way.
How to Get There From Here is a business and life strategy guidebook focused on helping you turn your passion, your personal values into a career that is fulfilling and financially rewarding. It doesn’t mean you have to have every detail planned out—quite the opposite—that would take the fun out of life for sure. It would also hinder the mistakes we all must make that keep us humble, help us learn and mature. There are no easy roads to success but How to Get There From Here will be an inspiring jump start to your journey.
—Maxine Clark, Founder and CEO, Build-A-Bear Workshop
To: My family,
My friends and,
Those unexpected people we meet who stimulate our lives
Introduction
I am a Chicago West Side inner-city kid whose career ultimately took him to a small town in Northwest Arkansas—Bentonville, home of the No. 1 company in Fortune magazine’s top 500. During my tenure there, Wal-Mart became at times the most reviled, yet the most admired company in the world.
This book is not about Wal-Mart, however. It is about one man’s journey from the housing projects of Chicago to a position as the human resource chief of the world’s largest private workforce: 1.5 million people. It is a story of my growth during a 32-year career as a corporate human resource executive and how it has shaped my life.
In the course of this book, I hope to share what I have learned in three areas:
• Setting the stage for career building
• Acquiring the essential skill sets
• Clarifying personal values
For whom is this book written? For a number of people. It is written for the person newly entering the workforce, looking to get ahead. It is written for middle managers looking to advance their careers. It is written for the person working for a corporate, governmental or nonprofit organization. Finally, it is written for those who are simply interested in becoming a better person.
Whatever your reason for reading this book, I hope you find what you are seeking.
Blessings,
Cole Peterson
About the Author
Cole Peterson is President/CEO of Hollis Enterprises, LLC, a human resources consulting firm founded in 2004 following his retirement from Wal-Mart Stores, Inc. He specializes in executive coaching and keynote speaking engagements globally.
Peterson, known as America’s top people person, served as Executive Vice President of People for Wal-Mart Stores, Inc., where he had the distinction of being the Chief Human Resource Officer of the world’s largest private workforce (today: 2.1 million associates worldwide). He headed human resources during Wal-Mart’s most aggressive global expansion and helped diversify its workforce. Today, Wal-Mart is the country’s No. 1 employer of African Americans and Hispanics.
Peterson serves on the corporate boards of J.B. Hunt Transport of Lowell, Arkansas, Build-A-Bear Workshop of St. Louis, Missouri, and Cracker Barrel Restaurants of Lebanon, Tennessee. He is chairman of the compensation committee on all three boards. He serves on the nominating and corporate governance committees of Build-A-Bear Bear and J.B. Hunt. He is a member of the executive committee and public responsibility committees of Cracker Barrel.
Peterson’s numerous recognitions include: The Award for Professional Excellence, The Society for Human Resource Management’s highest honor; the Lifetime Achievement Award for Human Resource Excellence from Linkage,