Management- No Fears: Through Training & Development
By Ian Millar
()
About this ebook
Rudy Giuliani
This book is a roadmap of how to be a successful manager (anyone who supervises people) using well-proven and not-difficult-to-use tools and techniques and can be used across international boundaries. Keep it simple and use common sense is the way forward. Remember to use language appropriate to your audience.
The reader will need some training and development to successfully use what I suggest and recommend.
Ian Millar
Ian has worked for over twenty years with international companies across numerous countries in the field of manufacturing, focusing on behavior change, process, teamwork, training and development, and total quality management. He is results focused and a strategic visionary. Ian, a Scot, lives in England and enjoys meeting people of different cultural backgrounds.
Related to Management- No Fears
Related ebooks
Bridging the Gap: How to Reach Today's Workforce Rating: 0 out of 5 stars0 ratingsShine! Healthcare Leadership Distilled: Increase Your Bottom-Line Through Improved Leadership Rating: 0 out of 5 stars0 ratingsLeader Mentoring: Find, Inspire, and Cultivate Great Leaders Rating: 0 out of 5 stars0 ratingsUnderstanding the Secrets to Career Advancement: Through the Eyes of an Hr Director Rating: 0 out of 5 stars0 ratingsLeadership Navigation: For New Managers Rating: 0 out of 5 stars0 ratingsManagers—Getting the Right Start Rating: 0 out of 5 stars0 ratingsCareer Conversations: How to Get the Best from Your Talent Pool Rating: 0 out of 5 stars0 ratingsThe EARN Method: Performing with Purpose Rating: 0 out of 5 stars0 ratingsLeaders Don't Have to Be Lonely: Eliminate the loneliness and lead like a coach Rating: 0 out of 5 stars0 ratingsLearning Leadership: Tools, Techniques and Tips to Become the Best Boss You Can Be! Rating: 0 out of 5 stars0 ratingsHigh Performance and the Human Touch: The pragmatic Concept of Leadership for healthy Top Performance Rating: 0 out of 5 stars0 ratingsCongratulations! You Are a Manager: An Overview for the Profession of Manager Rating: 0 out of 5 stars0 ratingsManagement Made Easy Rating: 0 out of 5 stars0 ratingsCreate Magic at Work: Practical Tools to Ignite Human Connection Rating: 0 out of 5 stars0 ratingsLeadership For The New Female Manager: 21 Powerful Strategies For Coaching High-performance Teams, Earning Respect & Influencing Up Rating: 0 out of 5 stars0 ratingsReviving the Work Environment: Taking Your Position as a Leader Rating: 0 out of 5 stars0 ratingsLeader: The Journey To Become The Force Your Business Needs To Win Rating: 0 out of 5 stars0 ratingsThe Front-line Manager: Practical Advice for Success Rating: 5 out of 5 stars5/5Manage Me, Manage You: Managing People How They Want to Be Managed Rating: 0 out of 5 stars0 ratingsPrinciple-Based Leadership: Driving Your Success as a Leader Rating: 0 out of 5 stars0 ratingsCareer Advancement: Time to Move Up Rating: 0 out of 5 stars0 ratingsA Practical Guide to Management: Empower Your Team to Thrive Rating: 5 out of 5 stars5/5Retaining Your Healthcare Heroes Rating: 0 out of 5 stars0 ratingsWinning at Leadership: How to Become an Effective Leader Rating: 0 out of 5 stars0 ratingsThe Secrets of Motivation Rating: 5 out of 5 stars5/5Leadership Excellence: Creating a New Dimension of Organizational Success Rating: 0 out of 5 stars0 ratingsNot Your Average CEO Rating: 0 out of 5 stars0 ratingsBuild Your Organization from the Inside-out: Developing People Is the Key to Healthy Leadership Rating: 0 out of 5 stars0 ratingsThe Manager's Employee Engagement Toolbox Rating: 0 out of 5 stars0 ratings
Business Biographies For You
Elon Musk Rating: 4 out of 5 stars4/5Same as Ever: Timeless Lessons on Risk, Opportunity and Living a Good Life Rating: 4 out of 5 stars4/5Elon Musk: Tesla, SpaceX, and the Quest for a Fantastic Future Rating: 4 out of 5 stars4/5Mr. Playboy: Hugh Hefner and the American Dream Rating: 3 out of 5 stars3/5My Inventions: The Autobiography of Nikola Tesla Rating: 4 out of 5 stars4/5More Than a Hobby: How a $600 Startup Became America's Home and Craft Superstore Rating: 5 out of 5 stars5/5The Power of Conflict Rating: 3 out of 5 stars3/5Claim Your Confidence: Unlock Your Superpower and Create the Life You Want Rating: 3 out of 5 stars3/5The Marathon Don't Stop: The Life and Times of Nipsey Hussle Rating: 5 out of 5 stars5/5Sex Cult Nun: Breaking Away from the Children of God, a Wild, Radical Religious Cult Rating: 4 out of 5 stars4/5Confessions of an Economic Hit Man, 3rd Edition Rating: 5 out of 5 stars5/5Empire of Imagination: Gary Gygax and the Birth of Dungeons & Dragons Rating: 4 out of 5 stars4/5Surprised by Joy: The Shape of My Early Life Rating: 4 out of 5 stars4/5Why Should White Guys Have All the Fun?: How Reginald Lewis Created a Billion-Dollar Business Empire Rating: 4 out of 5 stars4/5Simply Rich: Life and Lessons from the Cofounder of Amway: A Memoir Rating: 5 out of 5 stars5/5Vanderbilt: The Rise and Fall of an American Dynasty Rating: 4 out of 5 stars4/5The Dance of the Dissident Daughter: A Woman's Journey from Christian Tradition to the Sacred Feminine Rating: 4 out of 5 stars4/5Mortuary Confidential: Rating: 3 out of 5 stars3/5The Hypomanic Edge: The Link Between (A Little) Craziness and (A Lot of) Success in America Rating: 4 out of 5 stars4/5What It Takes: Lessons in the Pursuit of Excellence Rating: 5 out of 5 stars5/5Putin's People: How the KGB Took Back Russia and Then Took On the West Rating: 4 out of 5 stars4/5All the Money in the World: previously published as Painfully Rich Rating: 4 out of 5 stars4/5Barbie and Ruth: The Story of the World's Most Famous Doll and the Woman Who Created Her Rating: 4 out of 5 stars4/5A Joosr Guide to... The Power Broker by Robert Caro: Robert Moses and the Fall of New York Rating: 0 out of 5 stars0 ratingsCrazy Rich: Power, Scandal, and Tragedy Inside the Johnson & Johnson Dynasty Rating: 3 out of 5 stars3/5What They Don't Teach You at Harvard Business School (Review and Analysis of McCormack's Book) Rating: 4 out of 5 stars4/5Authentic: A Memoir by the Founder of Vans Rating: 4 out of 5 stars4/5
Reviews for Management- No Fears
0 ratings0 reviews
Book preview
Management- No Fears - Ian Millar
Management -
No Fears
Through Training & Development
IAN Millar
US%26UKLogoB%26Wnew.aiAuthorHouse™
1663 Liberty Drive
Bloomington, IN 47403
www.authorhouse.com
Phone: 1-800-839-8640
© 2012 by IAN Millar. All rights reserved.
No part of this book may be reproduced, stored in a retrieval system, or transmitted by any means without the written permission of the author.
Published by AuthorHouse 09/13/2012
ISBN: 978-1-4772-3047-3 (sc)
ISBN: 978-1-4772-3048-0 (e)
Any people depicted in stock imagery provided by Thinkstock are models, and such images are being used for illustrative purposes only.
Certain stock imagery © Thinkstock.
This book is printed on acid-free paper.
Because of the dynamic nature of the Internet, any web addresses or links contained in this book may have changed since publication and may no longer be valid. The views expressed in this work are solely those of the author and do not necessarily reflect the views of the publisher, and the publisher hereby disclaims any responsibility for them.
CONTENTS
Preface
Managing People
Introduction
Chapter One
Chapter Two
Chapter Three Where It Begins
Chapter Four The Hinge Pin
Chapter Five Improve Effectiveness
Chapter Six Mentoring
Chapter Seven Feedback
Chapter Eight Performance Agreement & Personal Development
Chapter Nine Recognition And Reward
Book Summary
Recommended Reading
Ian Millar Mba, Bsc, FimcA
Preface
‘Change is not a destination, just as hope is not a strategy’
– Rudy Giuliani
This book is a roadmap of how to be a successful manager (anyone who supervises people) using well proven and not difficult to use tools and techniques and can be used across international boundaries. Keep it simple and use common-sense is the way forward. Remember and use language appropriate to your audience
The reader will need some training and development to successfully use what I suggest and recommend
Here is an outline of what follows
Introduction - Setting the Scene
- Training and development of people in times of boom or bust
- Tried and tested tools and processes
- ‘Egomist’ style
- Behaviour and cultural change
Chapter 1 - Early Tears
- Use language appropriate to the situation
- People are people wherever they reside
- Body language
- Teamwork is the driver
Chapter 2 – How it Started
- Everything can be improved
- Forward thinking, vision, mission and priorities
- Examples of how to improve
- 7 S’s and Accelerated Change Process
Chapter 3 - Where it Begins
- Where it all begins
- Vision
- Business Plan format
- Measurement
- Values
- Communication
- 7 S’s
Chapter 4 - The Hinge Pin
- The Hinge Pin
- Behaviour change
- Image
- Service Feedback
Chapter 5 – Improve Effectiveness
- Improving effectiveness
- Communication
- Teamwork
Chapter 6 - Mentoring
- Mentoring
Chapter 7 - Feedback
- Recognition
- Review
Chapter 8 - Performance Agreement and Personal Development
- Agreements
- Development
Chapter 9 - Recognition and Reward
- Rules
- Focus
- Methods
- Formats
Chapter 10 - Route Map
I have included a recommended reading list that supports what follows together with a list of earlier work by myself as I enjoyed my own and others learning and development journey
Have a wonderful and fulfilling journey
MANAGING PEOPLE
Introduction
‘The world we have created today has problems which cannot be solved by thinking the way we thought when we created them’
—Albert Einstein 1950
This book will provide you with several tools and techniques that will help you as a manager to not only solve problems but also prevent problems occurring. It shall also provide those entering a managerial role or wishing to hone their managerial skills with ways of becoming an effective manager. Too often people are placed in management because of their technical ability, their availability or relationships with others. It should be a much more deliberate process and placing the right person often requires training, retraining and development.
Boom or bust scenarios in the business world both need basic believes and requirements. 2008 and into 2009 and beyond is a period of bust, or recession if the politicians just admit it. Prior to 2008 the new century found us in a period of expansion and growth and we did little to prepare ourselves for the downturn, the recession the depression and all that goes with that in terms of our people
Our employees are absolutely critical for success in boom periods and survival in the bust periods therefore the training and development of our people should be a core consideration at all times in our business plans. When businesses are doing well we need highly skilled and motivated people to take advantage of business opportunities. When business is in a downturn we probably need to reduce headcount and reallocate jobs. If we had planned a robust training and development program then skills would be available for the different business climate.
In a downturn perhaps we can, indeed should, continue to train and develop our people. Take the opportunity to get prepared for the next boom period. Training and development does not need to be costly. Much of it can be done in-house or by using independent help that does not cost the earth.
Experience tells me that there is inadequate and often zero development of our people at any time during the business cycle that allows people to assume more responsibility at the lowest levels and as a supervisor/ manager. When we promote someone into a position that requires them to supervise/manage others without the appropriate training and development then we get what we get. Often this is someone promoted above their capabilities. In a downturn how do we know who to make redundant? If we measure our people then this task is much easier to execute.
This book will provide you with tools and techniques to support efficient training and development of your people and also to measure them.
What follows is my experience as a manager, practically and through education (training and development) across numerous cultural and country boundaries. There are well proven tools and techniques that will not only make your job as a manger easier but also make the life of your sub-ordinates and peers more consistent and more trusting. They do work across national and cultural boundaries with minimal adaptation particularly where a control style of management is absent.
It is never too late to learn. My experience has taught me and proves to me that the tools and techniques discussed in this book do work, not only for me, but also for numerous other people who have grasped the opportunity to learn, refresh their memories and ignite their passion to becoming better people and managers. There are no new magic tools or earth shattering discoveries. There are well tried and trusted ways to operate