Kar Guys

Contents

Chapter One

Dealers

Chapter Two

Sales Departments

Chapter Three

Finance Managers

Chapter Four

General Managers

Chapter Five

Sales Managers

Chapter Six

Fair Commission

Chapter Seven

Pack

Chapter Eight

Prepaid Vehicle Registration Fees

Chapter Nine

Solution

Chapter Ten

Closing Summary

Chapter one

Dealers

Over 99 percent of car dealers give the rest a bad name.

DISHONEST DEALERS, GENERAL MANAGERS, SALES MANAGERS and closers are the reason this book was written.

Every finger pointing, name calling and bad mouthing is directed only at them and it is unfortunate that they out number the honest ones on the scale of too many to one.

This book was not written with the intention of putting the writers name on the authors’ lists, it was not written to make him famous among the car guys or car dealership employees and it was not written to educate consumers about purchasing vehicles or teaching the salesmen how to sell cars.

It was written to show the different tricks that crooked dealers have been using to steal time and money from their salesmen/women, fleet, internet and finance managers in the name of commission.

For decades these con artists have for their own benefit directly or indirectly been using their general managers, desk men, used car managers, closers and even their parts and service departments to screw the salespeople out of the real commission that they were promised at the time of their employment.

There has been no limit to their unfair business practices and there is no reason to believe that they will stop their criminal acts now.

With the internet being an important selling source of automobiles these days, so many auto manufactures and car dealers are cutting each others’ throats to capture a chunk of the market and that even would make it harder for the car salespeople to make their living and they do not see any light at the end of the tunnel.

Those of you who have worked for any amount of time in car dealerships as a commission salesperson, fleet, internet, finance and sales manager, general sales manager or even general manager already know that car dealers are the biggest slave drivers out there.

It is ok for these crooked assholes to make several hundred thousand dollars every month but if their salespeople make a few dollars more than the normal average for a couple of months in a row, they will raise the pack or change their pay plans in order to control their salespeople’s income.

These selfish lazy weasels are so used to manipulating people for their own benefit that by now, being dishonest with their sales people seems very normal and standard in their corrupted industry and if anyone does not go along with their unfair and unlawful programs, his/her dismissal from the dealership is guaranteed.

Car dealers have no appreciation for anybody and it doesn‘t matter what position their targets hold.

All it takes to set them off is for some one to say something that they don’t like to hear. It doesn’t make any difference if that someone is a porter, salesman, closer, fleet, finance or sales manager. He/she can be part, service, body shop employee or even their general manager. Dealers do not want to hear backtalk of any kind. They do the talking and you do the listening. They do not work you do the work for them and you do it without ifs ands or buts.

To them you are just a number and your number is up as soon as they feel that you are not making them enough money. What you have done for them in the past is history. They are firm believers of what have you done for me lately?

They do not give a shit about your position or number of years that you have put in at their dealerships and the sad thing about it is that their general managers, sales managers and closers know all of this but they still take the assholes’ side and follow his/her orders to screw others.

Some of the dealers are known as the lucky sperm and they inherited the dealership from their parents. There are some who are married to the owners’ daughter and became a member of the management team and later on took over the dealership.

You will find a few who started with a partner and one partner screwed the other and took over the dealership. There are also many who started as a wholesaler with a couple of vehicles and kept selling until they changed the chicken shit to chicken salad and became car dealers.

You may also find some athletes, lawyers, doctors, movie stars or outside business people with the money who have invested in car dealerships without being known as a car dealer. They are called absent dealers and usually have a general manager to run their dealership for them but just like any good businessman they know where every dollar of the profit is coming from.

Overall dishonest dealers forget who they are and how they got there but they all have one thing in common and that is screwing anyone and everyone.

Salespeople in this book refers to car salesmen/women, fleet, internet, and finance managers. Although some of these salespeople carry the management title but in reality they do not manage anything or anyone except their own paychecks.

Making money is getting harder and harder for the salespeople and dealers keep putting more and more pressure and making them work harder and put in more hours with less pay.

Some salespeople hear that the grass is greener on the other side of the fence and after getting screwed several times by their dealer, come to believe that the other dealer is more honest and will not steal from them as much or may even have a better pay plan.

They keep moving from one dealer to another to make a better living but very soon they find out that the grass on the other side is not greener and the other dealer is as crooked and kinky as the previous asshole and it was all a matter of false hope.

After going from one dealer to another so many times they finally give up and accept the fact that dishonest dealers are all the same shit in different toilets.

Anywhere they go the same thing is happening, so might as well stay at the same corrupted toilet and get used to it.

I say it just like it is. I know that few readers may get offended or be put off by using profanity or some of the expressions that are considered crude by the polite society.

My objective is to utilize the syntax and conversational style found in most of the car dealerships themselves.

Certain words and phrases have been used in this book for better or worse as the part of the life of the employees, managers, and owners of the dealerships and make readers familiar with the situation and those having their eyes opened for the first time in the dealerships. A realistic view of attitudes and what is really happening in the dealerships are encountered here.

My anger is apparent. I am as angry as anyone who has experienced the grossly unfair practices of the auto sales industries’ business or anyone encountering the truth for the first time can.

My style is offensive and I intend to wake up all those who accept the situations and make them free themselves from being used as slaves from the selfish, dishonest, kinky and crooked car dealers.

What you are about to read is the truth, the whole truth, and nothing but the truth without any exaggeration or bullshit.

Car salespeople do not know what to do, who to turn to or where to go to protect themselves from getting screwed by dealers, manufactures, or some selfish lookie loos who are not really customers but want to waste the salespeople’s time for their own stupid pleasure and curiosity.

Raising pack, flooding floor, open floor policy, stealing from the front end gross of the salesmen deals, hidden packs, holding commissions on the deals, inflating the repair cost of the used vehicles, forcing salespeople to spend hours of their time in daily or weekly repetitive sales meetings, making them spend their time on the CSI (customer satisfaction index), forcing them to stay in the BDC (business development center) without compensation are some of the kinky and unfair business practices that most of the car and RV dealers are using in their dealerships to screw their salespeople out of their time and money.

Again this book only refers to dishonest car dealers, general managers, deskmen and closers. If you are one of the few of the honest examples of the above who has not in any way screwed his/her sales people out of their fair share of commission or time and you are a firm believer of what is fair and correct for everybody, I admire you and I take my hat off to you. You are really one of a kind.

There are many laws, rules and regulations to protect consumers, dealers and manufactures, but unfortunately there really are no laws or regulations to protect commissioned car salespeople from getting screwed by those same dealers because dishonest dealers hide their documents from their employees and it is very hard for the salespeople to prove that dealers have been cheating them out of their real fair share of commissions.

We all know that the labor department cannot go after a person who wastes several hours of a salesman time. Nor will they take action against car manufactures on the salesmen behalf, because salespeople are not the manufacturers direct employees although car manufacturers do have a lot of indirect influences that they can use to push their franchise car dealers to punish anyone of the salespeople.

I have sold a lot of vehicles in my life as a car salesman, fleet and internet manager and I have typed thousands of deals as a finance manager. I have had my share of good and bad days, real customers and jack offs and I was not surprised to see that the jack offs always outnumber the real buyers.

There have been times that I made over two thousand dollars in two hours and there were times that I did not make even one dollar in a week but that is not the subjects of this book.

For the last several years I have been asking myself, why do car salespeople let the dealers, manufacturers or these wanna-be customers or in plain English language jack offs screw them left and right out of time and money? Why do the salespeople let themselves be used as slaves or cheap laborers? Why do they let these assholes walk all over them without paying anything and get away with it? Why is a car sales person’s time seen as worthless to the car dealers, consumers and car manufactures?

I realized that we