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    Actively Caring for People Policing: Building Positive Police/Citizen Relations
    Actively Caring for People Policing: Building Positive Police/Citizen Relations
    Actively Caring for People Policing: Building Positive Police/Citizen Relations
    Ebook121 pages1 hour

    Actively Caring for People Policing: Building Positive Police/Citizen Relations

    By E. Scott Geller, Bobby Kipper and Brett C. Railey

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    About this ebook

    A revolutionary new approach to policing that puts people over punishment.
     
    Experts have struggled to define the term “police culture.” For most, this label means a reactive approach to keeping people safe by using punitive consequences to punish or detain the perpetrators. The result: More attention is given to the negative, reactive side of policing than a positive, proactive approach to preventing crime by cultivating an interdependent culture of residents looking out for the safety, health, and well-being of each other.
     
    In Actively Caring for People Policing, authors E. Scott Geller and Bobby Kipper show how police officers can play a critical and integral role in achieving such a community of compassion—an Actively Caring for People (AC4P) culture. With AC4P policing, consequences are used to increase the quantity and improve the quality of desired behavior. Police officers are educated about the rationale behind using more positive than negative consequences to manage behavior, and then they are trained on how to deliver positive consequences in ways that help to cultivate interpersonal trust and AC4P behavior among police officers and the citizens they serve. The result: humanistic behaviorism to enhance long-term positive relations between police officers and the citizens they serve, thereby preventing interpersonal conflict, violence, and harm.
    LanguageEnglish
    PublisherOpen Road Integrated Media
    Release dateJan 24, 2017
    ISBN9781683500568
    Actively Caring for People Policing: Building Positive Police/Citizen Relations

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      Book preview

      Actively Caring for People Policing - E. Scott Geller

      ACTIVELY CARING FOR PEOPLE

      POLICING

      ACTIVELY CARING

      FOR PEOPLE

      POLICING

      Building Positive

      POLICE/CITIZEN

      Relations

      E. SCOTT GELLER¹

      BOBBY KIPPER²

      New York

      ACTIVELY CARING FOR PEOPLE POLICING

      Building Positive POLICE/CITIZEN Relations

      © 2017 E. SCOTT GELLER & BOBBY KIPPER.

      All rights reserved. No portion of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means—electronic, mechanical, photocopy, recording, scanning, or other‚—except for brief quotations in critical reviews or articles, without the prior written permission of the publisher.

      Published in New York, New York, by Morgan James Publishing. Morgan James and The Entrepreneurial Publisher are trademarks of Morgan James, LLC.

      www.MorganJamesPublishing.com

      The Morgan James Speakers Group can bring authors to your live event. For more information or to book an event visit The Morgan James Speakers Group at

      www.TheMorganJamesSpeakersGroup.com.

      In an effort to support local communities, raise awareness and funds, Morgan James Publishing donates a percentage of all book sales for the life of each book to

      Habitat for Humanity Peninsula and Greater Williamsburg.

      Get involved today! Visit

      www.MorganJamesBuilds.com

      Table of Contents

      Foreword

      Preface The Initiation and Evolution of AC4P Policing

      From Principles to Applications

      Lesson 1 Employ More Positive Consequences

      Lesson 2 Benefit from Observational Learning.

      Lesson 3 Improve with Behavioral Feedforward and Feedback

      Lesson 4 Use More Supportive than Corrective Feedback

      Lesson 5 Embrace and Practice Empathy

      Lesson 6 Distinguish between Managing Behavior and Leading People

      Lesson 7 Progress from Self-Actualization to Self-Transcendence

      Conclusion

      Suggested Readings

      Notes

      AC4P Policing in Action

      About the Authors

      Foreword

      In 1996, having graduated from high school 20 years earlier, I realized that advancement to senior police administration would require my return to higher education. When searching for a major, I took the advice I had been giving officers under my command for years. I chose a field of study that especially intrigued me—Applied Behavioral Science—resisting the temptation to go the more expedient and natural route and select the discipline I had been working in for the previous 18 years—Criminal Justice.

      As a criminal justice professional, I have always been fascinated with the causes of behavior. Why do people do what they do, and what can be done to improve their behavior? As I progressed to the position of Chief of Police, many opportunities to apply behavioral science presented itself, both in working with the public and with those colleagues I supervised, managed, and/or advised.

      I was introduced to the Actively Caring for People (AC4P) Movement by Bobby Kipper, a professional I greatly respect for his forward thinking approaches to not only law enforcement, but to life in general. Kipper, a prolific author, introduced me to Performance Driven Leadership, and my agency became the first Performance Driven Organization in the country.

      As Bobby explained the application of Dr. Scott Geller’s AC4P principles to law enforcement and public safety, I was instantly excited. I realized that key principles I had studied while pursuing my degree in Behavioral Science were now promoted as a pathway to improve police-citizen relations throughout a community. As I explained the AC4P Policing process to my staff, my excitement became infectious. It quickly became apparent that by engaging in the process of AC4P Policing, we would be furthering basic tenants of proactive community policing.

      As you discover the AC4P principles and procedures, I encourage you to expand your perspective beyond traditional law enforcement and consider ways to initiate AC4P Policing in your community. Once you experience the flexibility, practicality, and positive impact of applying AC4P principles for citizen-centered policing, you will behold limitless possibilities for cultivating large-scale beneficial change.

      Brett C. Railey, Chief of Police

      Winter Park Police Department,

      Winter Park, FL

      Preface

      The Initiation and Evolution of AC4P Policing

      Scott Geller¹ coined the term actively caring in 1990 while working with a team of safety leaders at Exxon Chemical in Baytown, Texas. His vision was to cultivate a brother/sister keeper’s culture in which everyone looks out for each other’s safety on a daily basis. This requires people to routinely go above and beyond the call of duty on behalf of the health, safety, and well-being of others. The team agreed actively caring for people was an ideal label for this company-wide paradigm shift. Most people do care about the well-being of others, but relatively few individuals act on behalf of such caring in the best ways. The challenge: to get everyone acting effectively on their caring—to actively care.

      Following the VT tragedy on April 16, 2007 when an armed student took the lives of 32 students and faculty and injured 17 others, the AC4P concept took on a new focus and prominence for Dr. Geller and his students. In a time of great uncertainty and reflection, those most affected by the tragedy were not thinking about themselves, but rather were acting to help classmates, friends, and even strangers heal. This collective effort was manifested in an AC4P Movement for culture change (see www.ac4p.org), making the belongingness spirit of the Hokie community even stronger. Dr. Geller and his students envisioned spreading this AC4P Movement beyond VT with a basic principle of behavioral science—positive reinforcement.

      They took the green silicon wristbands, engraved with Actively Caring for People, that Dr. Geller had been distributing at safety conferences for almost two decades, and added a numbering system to enable computer tracking of the AC4P process: See, Act, Pass, and Share (SAPS). The SAPS process asks individuals and groups to look for AC4P behavior (i.e., See) and reward such AC4P behavior with a green wristband (i.e., Act).

      Wristband recipients are then requested to look for AC4P behavior from others and pass on the wristband (i.e., Pass). They are asked to document this exchange (including the nature of their AC4P behavior) at the AC4P website (www.ac4p.org), along with the wristband number. In this way, a positive recognition process is tracked worldwide (i.e., Share) as positive AC4P communication.

      Let’s consider the profound value of police officers becoming AC4P agents of cultivating cultures of interdependent compassion. We believe such a proactive AC4P

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